Groupon Soalan Lazim Pelanggan

If your Groupon was not accepted by the merchant, you may be eligible for a refund. Log into your account, go to "Customer Support," and select the order in question. Follow the prompts to request a refund.

If you can't log in to your account to change your email address, try resetting your password using the "Forgot Password" link on the login page. Once you regain access, you can update your email address in your account settings.

If your purchase is not showing up in "My Groupons," ensure you are logged into the correct account you used to make the purchase. Sometimes, it might take a few moments for the purchase to process and appear.

Check your email's spam or junk folder, as the voucher might have been sent there. You can also log in to your Groupon account, go to "My Groupons," and see if the voucher is listed there for you to download.

If your Groupon has expired, you can still redeem it for the amount you paid, but you may not be able to get a refund. However, if you believe you are eligible for a refund due to specific circumstances, you should reach out to customer support for assistance.