eBay Phone Number

Calling eBay customer service faster by GetHuman

866-540-3229
Customer service
Current Wait: 19 minit (11m avg)
Hours: Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST; best time to call: 8:00am
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Reasons customers like you called recently

I keep getting offers above my asking price with a message sent along with the offer wa...
I need help with scammer
Customer one auction but hasn’t paid I think he’s a scammer
Hello I want to return the iPhone ** Pro when I received the phone there were some scra...
I haven’t received my item and I like to know what I can do
Has my order been shipped yet?
Returning merchandise
I need my exchanges from a*X too a *x for a coat and a jacket.
I have ordered clear lungs extra since **** but I have no received yet. I tried to call...
Talk to an associate. I purchased an item yesterday evening and paid via PayPal credit...
I am interested in buying an out of state vehicle. The seller wants me to make the purc...
I have returned a defective phone accessory to the seller. He intern, at my request, se...
Seller I havegrace**** can check her order status all she want to. I have ask for a re...
I have a notice of Temporary Buying bid ? How to change this
I can't sign in using my Google account and I forgot my password, so I had a link email...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on eBay's Phone-Based Customer Care

eBay is an online auction and market place where sellers and buyers can connect. As a pioneer in e-commerce and third-party sales platforms, eBay receives a lot of requests for customer service assistance each and every day.

Why do People call eBay Customer Support?

People call eBay customer support for a range of reasons, including:

  • Technical support in using the site
  • Sellers with questions regarding listings and sales processes
  • Buyers who are having problems with the quality of products they've purchased
  • Buyers who have not received items from sellers
  • Suspected cases of fraud
  • Reports of prohibited listings
  • Billing issues

Best Practices for Calling eBay Customer Service

If you are calling eBay regarding a transaction between yourself and a buyer or seller, keep in mind that eBay expects buyers and sellers to try and work out their issues independently.

However, if a good-faith attempt at resolving the issue with your buyer or seller isn't working, a call to eBay customer service may be in order. Before calling, make sure that eBay customer service is open. eBay provides phone-based customer support from 5 AM to 10 PM Pacific time every day of the week.

eBay asks that you use its website when calling so that it can appropriately direct your call. Visit the contact page on eBay and click on the "Call Us" link. From there, you'll be taken to a series of menus that list common reasons for calling eBay.

Eventually, you'll be prompted to click on your reason for contacting eBay. From there, you'll be provided with a number to call and an identification code that you should enter into the eBay phone system for a fast response.

This page will also provide you with an estimated wait time to speak to a live person. If you don't want to wait, you can go back to eBay's main contact page and request a callback at a time that is convenient for you.

It is important to have all relevant documentation in front of you when contacting eBay by phone. This includes correspondence between yourself and the other party, screenshots of the product and its description, tracking numbers and proof of payment.

How do People Feel About Their Calls to eBay Customer Support?

One of the challenges faced by eBay customer service is that eBay is a platform that allows buyers and sellers to conduct transactions. In many cases, eBay customer service representatives are mediating transactions and interactions between individuals who do not actually work for eBay. This can slow down resolutions.

Because of eBay's business model, there are a lot of reports from eBay buyers and sellers expressing dissatisfaction with the level of phone-based customer service that they received from eBay agents. However, there are also numerous reported cases in which eBay has been able to effectively resolve customer concerns.

Buyers and sellers also call eBay because of issues with eBay's services and platform. eBay customer service representatives can provide expert technical support to callers.

What Kind of Issues can eBay Customer Support Resolve?

eBay customer support can resolve a range of issues, including identifying and researching credit card or payment method transactions, technical support issues and providing answers to questions about how the eBay platform works. A call to eBay customer support can also help sellers get listing fees refunded in the case of a transaction gone awry.

In addition, eBay customer service can provide mediation between buyers and sellers who are in conflict. Buyers who did not receive an ordered item may be able to file a claim under eBay's money-back guarantee.

What Can't Be Resolved by Phone With eBay?

Because eBay is a merchant platform, rather than a direct seller of products, there can be some challenges in resolving disputes between its customers. eBay cannot, for example, reship an item that was lost in the mail or directly provide additional compensation to a buyer who received a product or had a poor experience.

What can I do if I am Unhappy With my call to eBay?

If you have had a bad experience with eBay phone based customer service, don't lose heart. You may still have options. First, You didn't take notes during your conversation with eBay, write down or type out what happened during your call. This information can be useful when getting back in touch with eBay.

Secondly, call eBay back. The next representative you speak to maybe in a better position to address your concerns.

If your second call doesn't go well, try a different method of getting in touch. You can use eBay's online contact form to submit your issue in writing. You can also connect with other users on eBay's community forums to get advice on dealing with your concern.

Customer Number 866-540-3229 - by the Numbers

Nombor telefon untuk didail866-540-3229
Panggilan balik tersediaYA
Panggilan dijemput oleh orang yang sebenarYA
Jabatan yang anda hubungiKhidmat Pelanggan
Waktu pusat panggilanIsnin-Jumaat 5 am-10pm, Sat-Sun 6 am-6pm PST
Masa terbaik untuk mendail08:00
Navigasi labirin telefon ke manusiaMinta wakil dengan pembantu automatik. Ulangi jika perlu.
Rata-rata menunggu
Penantian semasa19
Kedudukan (antara nombor telefon)1
Kedudukan (keseluruhan)1
Kaedah alternatiftelefon, web, twitter
Kualiti komunikasi46%
Kualiti pertolongan48%
Undian pelanggan64,797
Maklumat terakhir dikemas kiniSun Nov 29 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

eBay's Best Toll-Free/800 Customer Phone Number

Ini adalah nombor telefon eBay terbaik, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen eBay. Nombor telefon ini adalah Nombor Telefon Terbaik eBay kerana 299,406 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 866-540-3229 termasuk Refunds and Returns, Suspended Account, Report a Seller, Problem With an Order, Fraudulent Charge dan masalah perkhidmatan pelanggan yang lain. Pusat panggilan eBay yang anda hubungi mempunyai pekerja dari Utah, California, Philippines dan dibuka Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST mengikut pelanggan. Secara keseluruhan, eBay mempunyai 2 nombor telefon. Tidak selalu jelas apakah kaedah terbaik untuk bercakap dengan perwakilan eBay, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

Contacting eBay - by phone or otherwise

Walaupun 866-540-3229 adalah nombor bebas tol terbaik eBay, ada 5 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka, menurut pelanggan eBay yang lain, adalah dengan menghubungi 866-643-1607 nombor telefon mereka untuk jabatan Pengesanan Penipuan mereka. Selain menelefon, pilihan kegemaran seterusnya untuk pelanggan yang mencari bantuan adalah melalui 866-643-1607 untuk Pengesanan Penipuan. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi eBay, sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for eBay.

What is GetHuman's Relationship to eBay?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like eBay. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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eBay Contact Info

Other Toll-free & Customer Numbers

Pengesanan Penipuan866-643-1607

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