WalMart Phone Number

Calling WalMart customer service faster by GetHuman

800-925-6278
Customer service
Current Wait: 36 minit (33m avg)
Hours: Mon-Sun: 8am-10pm EST; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Kemas kini Maklumat AkaunKembalikan PesananItem TiadaJejaki PesananBayaran Balik BayaranA different issue
Get to a live person fastest: Tekan 2, kemudian 1, kemudian 3 lalu 5 ATAU Terus sebut "Perkhidmatan Pelanggan"

Reasons customers like you called recently

Auto department not open for warranty tires. Managers giving me the run around. Have...
2 jam yang lepas
Local store will not answer phone...many attempts. Was directed by the manufacturer to...
2 jam yang lepas
Cancel an order placed online for in-store pick-up. Thank you.
2 jam yang lepas
I AM TRYING TO FIND A PUSH LAWNMOWER THAT CAN CUT JUNIPER SURFACE ROOTS
5 jam yang lepas
Hello there, I am a new employee, i was told we had to take a * hour break and before o...
7 jam yang lepas
I am trying to sign up to send moneygrams and the "state" drop down line doesn't have P...
sehari yang lepas
i want to know what was charged to me on may ** ****. It was charged twice by walmart
sehari yang lepas
I want to know what was charged to me on may ** twiced.
sehari yang lepas
The item I bought was defective and I want the item replaced with another item at the s...
sehari yang lepas
online you have a clearance item mainstay hairpin writing desk priced at **.** it state...
sehari yang lepas
I received and item from a marketplace seller that did not work as intended. I sent a...
2 hari yang lepas
Recent TV order. I just logged onto my Walmart online account to check for any updates...
2 hari yang lepas
I ordered a pair of maternity shorts may *th. Have not recieved them
2 hari yang lepas
I ordered a pair of maternity shorts may *, not recieved yet. I contacted them was tol...
2 hari yang lepas
Website will not let me place a order.
2 hari yang lepas
See more recent reasons for callingHelp me with my issue

Our Editor's Notes on WalMart's Phone-Based Customer Care

Walmart is a major retailer in the United States and around the world. As the country's largest retailer, Walmart gets a lot of calls to its customer service department each and every day.

Why Do People Call Walmart Customer Support?

People call Walmart customer support for a range of reasons, including:

  • Technical support for the company's website and mobile app
  • Complaints or concerns about brick & mortar stores
  • Questions about refund and exchange policies
  • Initiating a refund or exchange
  • Questions about financial services products
  • Questions about sales and promotions
  • Questions about store hours and services
  • Inquiries about whether certain products are in-stock

Best Practices for Calling Walmart Customer Service

There are several things that you can do to help ensure that your call to Walmart goes smoothly and that you are able to achieve a quick answer or resolution:

  • Walmart sells products online as well as in its stores. If your concern is about one of its stores, call the store itself. The phone number should be on a receipt (if you recently made a purchase) or you can check the Walmart.com store locator. If you want to contact Walmart headquarters regarding a local store experience, Walmart offers a separate number which you can find on its website.
  • Online shoppers should visit Walmart.com's support page. Select your concern from the menu and you'll be given contact options. Click on the phone icon and choose whether you'd like to call directly or schedule a callback.
  • When calling, make sure you have any documentation related to your case in front of you. This may include order numbers, invoices, and any correspondence from Walmart related to your purchase or case.
  • Be sure you can take notes during your call. Have pen and paper handy or, alternately, be near a keyboard so you can type out pertinent information.

How Do People Feel About Their Calls to Walmart Customer Support?

Customer experiences seem to be mixed. Some people are very pleased with the service that they have received from Walmart customer service while others take a different view. There have been situations in which customers who complain about online purchases have found themselves banned from purchasing items from Walmart's online store.

What Kind of Issues Can Walmart Customer Support Resolve?

Walmart customer support can resolve a range of issues, including taking reports about in-store service, answering questions about store policies and initiating refunds and exchanges. A customer service representative can also check on the status of an order or intercede in cases where a customer has purchased an item from a third-party seller on Walmart's website.

What Can't Be Resolved by Phone With Walmart?

Some issues can't be easily resolved over the phone with a Walmart representative. For example, if you have to physically return a product, you'll have to work with Walmart to bring it to a store or ship it back to the company.

Walmart customer service is also limited as to what it can do if you have purchased a money order, pre-paid credit card, wire transfer or have reloaded funds to your card at a Walmart financial services desk. These services are usually provided through an agreement with a third-party company, so there may be limits on what Walmart can do if there is a technical problem or you have been the victim of fraud.

What Can I Do If I Am Unhappy With My Call to Walmart?

If you get off the phone with a call to Walmart feeling frustrated because you were unable to resolve your concern, don't feel like you have no other options. You still do.

Take a minute to review the notes during your call. If you didn't take notes, write down or type out what happened. Having this information handy can be helpful when communicating with other customer service representatives at Walmart.

Now it's time to call Walmart back. The next agent you speak with may have more training or experience. He or she might be able to get your concerns sorted.

If you are unable to get things resolved after a second call to Walmart, try getting in touch using a different method. If you are contacting Walmart about an online order placed through Walmart.com, you can use their live chat service, connect through the company's social media accounts, or email the company. If you are trying to communicate with Walmart corporate about an in-store concern, you can email the company through the Walmart.com website.

Customer Number 800-925-6278 - by the Numbers

Nombor telefon untuk didail
800-925-6278
Panggilan balik tersedia
YA
Panggilan dijemput oleh orang yang sebenar
YA
Jabatan yang anda hubungi
Khidmat Pelanggan
Waktu pusat panggilan
Isnin-Ahad: 8 am-10pm EST
Masa terbaik untuk mendail
8:15 pagi
Navigasi labirin telefon ke manusia
Tekan 2, kemudian 1, kemudian 3 lalu 5 ATAU Terus sebut "Perkhidmatan Pelanggan"
Rata-rata menunggu
Penantian semasa
36
Kedudukan (antara nombor telefon)
1
Kedudukan (keseluruhan)
1
Kaedah alternatif
telefon, facebook, web
Kualiti komunikasi
76%
Kualiti pertolongan
59%
Undian pelanggan
6,931
Maklumat terakhir dikemas kini
Mon Jun 01 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

WalMart's Best Toll-Free/800 Customer Phone Number

Ini adalah nombor telefon WalMart terbaik, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen WalMart. Nombor telefon ini adalah Nombor Telefon Terbaik WalMart kerana 115,086 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 800-925-6278 termasuk Update Account Info, Return an Order, Missing Item, Track an Order, Refund a Charge dan masalah perkhidmatan pelanggan yang lain. Pusat panggilan WalMart yang anda hubungi mempunyai pekerja dari California dan dibuka Mon-Sun: 8am-10pm EST mengikut pelanggan. Secara keseluruhan, WalMart mempunyai 4 nombor telefon. Tidak selalu jelas apakah kaedah terbaik untuk bercakap dengan perwakilan WalMart, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

Contacting WalMart - by phone or otherwise

Walaupun 800-925-6278 adalah nombor bebas tol terbaik WalMart, ada 6 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka, menurut pelanggan WalMart yang lain, adalah dengan menghubungi 800-966-6546 nombor telefon mereka untuk jabatan Sokongan teknikal mereka. Selain menelefon, pilihan kegemaran seterusnya untuk pelanggan yang mencari bantuan adalah melalui 800-966-6546 untuk Sokongan teknikal. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi WalMart, sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for WalMart.

What is GetHuman's Relationship to WalMart?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like WalMart. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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