Costco Phone Number

Calling Costco customer service faster by GetHuman

800-220-6000
Customer service
Current Wait: 19 minit (15.6154m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Tekan 55. Tekan 0 untuk pengendali.

Reasons customers like you called recently

ordered item ******** on ***** order * *********. As of **:**amEST UPSstates "package a...
Ordered item ******* on *****. Order * *********. UPS still saying they are waiting for...
Need email confirmation of rental car reservation made yesterday. Please send. Jeanne A...
Reserved rental car by phone yesterday. Did not receive confirmation email.
Price adjustment based on recent discount for already purchased item. I bought a Samsun...
I ordered LG tv and three times my order was cancelled *I have valid membership and my...
Regarding Costco order - ***********Hotstar Annual Subscription * * Bonus Month eGift C...
***COSTCO LOST MY REFRIGERATOR*****i Ordered and paid for LG Refrigerator (Item...
We bought something that went on Promotion
I am a Costco Member,* On Wednesday I bought a bottle of Natures vitamins cost...
Costco cancelled my order and just received the refund... need to reorder item now not...
Need to know status of my appliance delivery scheduled for tomorrow. Want to be at ho...
I NEED TO TALK TO iD Protection I have tried everything I know to get a hold of them...
how to sell our local restaurant gift cards in costco warehouse
Dear Costco,** I’m writing this letter to inform you of an experience we’ve had with on...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Costco's Phone-Based Customer Care

Costco is a warehouse club that sells a range of goods and services to its members. While Costco ranks high in overall customer satisfaction, the size of this company means that it gets a lot of calls from members and potential members every day.

Why Do People Call Costco Customer Service?

People call Costco customer service for a variety of reasons, including:

  • Setting up a new membership
  • Changing or canceling a membership
  • Questions about member benefits, such as insurance, travel, or health care services
  • Technical support for electronics
  • Questions about refunds or exchanges
  • Help with online ordering
  • Complaints or requestions about the in-warehouse experience

Best Tips for Calling Costco Customer Support

Here are some tips for getting answers to questions or resolving issues with Costco quickly when you call Costco customer service:

  • Make sure you are calling the right number. Costco has different numbers for different departments and services, including membership, technical support for electronics, pharmacy and online orders.
  • Each customer service department has its own hours. Warehouse and membership customer service is available from Monday to Friday, from 6 am to 6 pm Pacific time. Saturday to Sunday, from 8 am to 5 pm Pacific.
  • If your problem or question pertains to a local warehouse, such as a lost item, poor service from an employee, or a question about business hours, call the warehouse directly.
  • Have your membership number in front of you. You'll find this on your card or on correspondence from Costco.
  • Costco has a co-branded credit card with Citibank. If you have the Costco Anywhere Visa® Card and need customer service, you'll have to contact Citibank.
  • If you are calling Costco's Concierge Services for an electronic item, Costco asks you to have the following handy along with your membership number: Item number (you can find this on your receipt, along with the purchase date), along with your item's model and serial numbers.

How Do People Feel About Their Calls to Costco Customer Service?

Costco has a strong reputation for providing excellent customer service and club members are generally happy with the support they receive from representatives. The company is particularly well-known for its robust returns policy.

Media Stories

Media reports of Costco customer service are generally positive. One slightly negative story noted a case in which a member with a history of excessive returns lost her Costco membership. The decision was made by a customer service executive, who did refund her membership fee for the year.

What Sort of Issues Can Costco Phone-Based Customer Service Resolve?

Costco customer service representatives can handle a range of issues, including membership enrollments and renewals, e-commerce issues and comments and concerns about customer satisfaction.

What Can't Easily Be Resolved Over the Phone with Costco?

There are some issues that are not easily resolved by calling Costco:

  • Individuals who sign up for a Costco membership online or over the phone must visit a local Costco store to complete their registration and obtain a membership card. Costco membership cards include a photograph of the member, so an in-store visit is a must.
  • Returns must be made at a store or by mailing the product back to Costco.
  • Costco.com offers a price adjustment service: If the price you paid on Costco.com for an item drops within 30 days of purchase, you can request an adjustment. However, adjustments can only be completed via an online form.
  • Requests for technical support may require you to bring your item into a warehouse for repair.

What Can I Do if my Call to Costco is Unsuccessful?

Calls to good companies sometimes go bad. If you get off the phone with Costco and feel as though you didn't accomplish anything, don't fret. There are options available to you.

The first thing to do is take some notes on what happened during your call. Try to remember the representative's name, and take down the date and time of your conversation. This can be very useful if you need to escalate your case.

  • Try calling Costco again. You may be able to connect with a representative who has more experience or training and who can resolve your issue.
  • Costco offers a live chat option on its website. One advantage to live chat is that you'll have a written record of your communication.
  • Costco does not offer the option of communicating via email or via social media platforms. You can, however, send a letter via postal mail. If you go this route, make sure that you send your letter with delivery confirmation. This will be useful if you don't receive a response and need to escalate your case.
  • Visit your local Costco and ask to speak to a manager. In some cases, talking to someone who is directly in front of you may be what is needed to communicate effectively and discuss your options and alternatives.

Customer Number 800-220-6000 - by the Numbers

Nombor telefon untuk didail800-220-6000
Panggilan balik tersediaYA
Panggilan dijemput oleh orang yang sebenarYA
Jabatan yang anda hubungiKhidmat Pelanggan
Waktu pusat panggilan24 jam, 7 hari
Masa terbaik untuk mendail2:30 petang
Navigasi labirin telefon ke manusiaTekan 55. Tekan 0 untuk pengendali.
Rata-rata menunggu
Penantian semasa19
Kedudukan (antara nombor telefon)1
Kedudukan (keseluruhan)1
Kaedah alternatiftelefon, facebook, e-mel, web
Kualiti komunikasi75%
Kualiti pertolongan72%
Undian pelanggan3,188
Maklumat terakhir dikemas kiniSat Nov 28 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Costco's Best Toll-Free/800 Customer Phone Number

Ini adalah nombor telefon Costco terbaik, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen Costco. Nombor telefon ini adalah Nombor Telefon Terbaik Costco kerana 58,182 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 800-220-6000 termasuk Refund a Charge, Missing Order, Renew Membership, Membership Question, Store Feedback dan masalah perkhidmatan pelanggan yang lain. Pusat panggilan Costco yang anda hubungi mempunyai pekerja dari Washington dan dibuka 24 hours, 7 days mengikut pelanggan. Secara keseluruhan, Costco mempunyai 4 nombor telefon. Tidak selalu jelas apakah kaedah terbaik untuk bercakap dengan perwakilan Costco, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

Contacting Costco - by phone or otherwise

Walaupun 800-220-6000 adalah nombor bebas tol terbaik Costco, ada 7 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka, menurut pelanggan Costco yang lain, adalah dengan menghubungi 800-955-2292 nombor telefon mereka untuk jabatan Perkhidmatan Pelanggan Costco.com mereka. Selain menelefon, pilihan kegemaran seterusnya untuk pelanggan yang mencari bantuan adalah melalui 800-955-2292 untuk Perkhidmatan Pelanggan Costco.com. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi Costco, sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for Costco.

What is GetHuman's Relationship to Costco?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Costco. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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