Netflix Phone Number

Calling Netflix customer service faster by GetHuman

888-638-3549
Customer service
Current Wait: 44 minit (11m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
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Reasons customers like you called recently

They are saying I need to make a payment but it is already paid
I have changed internet carriers and now Netflix is telling me there is a problem... ho...
Too many people are using my account. I'm the only one on my account
Need to pay bill with Netflix card i bought at walmart
Hi!***I go chargeb but i did have free trial.*How can i refund my money for Netflix mem...
I am a member of Netflix but can’t seem to access my account. I wish to watch My Octopu...
i need to shut off subtitles
Cannot get into the virgin river program
My boyfriend is currently in Canada while I'm in Arizona. We love having movie dates wh...
My netflix is saying its having difficulty connecting to my phone. Error code NW-*-*
I was just wondering if I will be able to get my ** dollars back for signing up I thoug...
Me estan cobrando * veces cada mes
I am being billed twice a month what don’t you understand can I get somebody to...
I want to change my account down to * different account sign ins from *
Why is my Netflix amount **.** when I didn't agree to that?
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Netflix's Phone-Based Customer Care

Netflix is a major video streaming and DVD rental service that operates in the United States and around the world. With a customer base of over 148 million, it isn't surprising that Netflix customer service gets a lot of calls every day.

Why Do People Call Netflix Customer Support?

People call Netflix customer support for a range of reasons, including:

  • Technical support with using the website as well as streaming video
  • Billing issues
  • Issues with overall service
  • Starting, changing, or ending subscriptions
  • Setting and managing parental controls
  • Issues with DVDs, delivery and returns

Best Practices for Calling Netflix Customer Service

Here are some tips for ensuring a productive call to Netflix that gets your questions answered and issues resolved:

  • Have everything in front of you that you might need during your call, including your username, any correspondence from Netflix about your situation, your credit or debit card if you are having payment issues, or financial statements that document billing errors.
  • If you are calling about a technical issue, be sure you can access your device while on the call so that you and the representative can troubleshoot the issue together.
  • Before calling, log into your Netflix account. Visit the Help page and click on the "Call Us" button. You'll be provided with a phone number to call as well as with a separate, numeric code that you should enter into the system when calling. Doing this will speed up your call.
  • Have pen and paper handy so that you can take notes. You may need to write down information about using your service properly, confirmation numbers or other details, such as the name of the customer service representative who is assisting you.

How Do Consumers Feel About Calling Netflix Customer Service?

Netflix prides itself on offering a quality customer experience and generally speaking, customers are happy with the level of customer service that Netflix provides. Wait times can vary by day and time that you are calling, but this is normal for just about every company.

What Kind of Issues can a Netflix Customer Service Representative Resolve?

A Netflix customer service representative can resolve most customer issues, including troubleshooting technical issues, researching and correcting billing problems, resetting accounts in case of hacking or fraud, and making changes to accounts, including starting or ending subscriptions.

If you have a DVD rental account with Netflix, you can ask a representative to check to see whether a DVD has been mailed or whether a return has been processed by Netflix.

What Can't Be Resolved by Phone with Netflix Customer Service?

A Netflix customer service representative will not be able to resolve issues with your equipment nor your Internet or cellular service. If it is determined that a problem with your streaming service is related to your device or devices, or your connectivity, you will need to work with your cable company, Internet provider or mobile phone company to deal with the issue.

Netflix cannot control how quickly the Postal Service delivers and returns DVD mailers. If you are having difficulty with your mail delivery, you will need to work with the post office to achieve a resolution.

What Should You do if your call to Netflix is Unsuccessful?

If you get off the phone with Netflix and feel as if you were not able to get your questions answered, or that your issue is not yet resolved, don't fret. You still have options.

  • Before re-contacting Netflix, take a few minutes to go over the notes you took during your call. If you didn't take notes, jot down what you remember from your conversation with the customer service representative. Having this information fresh in your mind will make it easier for you to explain what happened during your next call.
  • Call Netflix back. Keep in mind that agents are trained differently and some have more experience than others. The next person you speak to might be in a better position to understand your concern and resolve it then the agent who took your first call.
  • Get in touch with Netflix via its live chat service. Communicating via live chat has the advantage of giving you a transcript of what both you and the customer service representative said during your conversation. This can be useful if you have to escalate your case.

Customer Number 888-638-3549 - by the Numbers

Nombor telefon untuk didail888-638-3549
Panggilan balik tersediaYA
Panggilan dijemput oleh orang yang sebenarYA
Jabatan yang anda hubungiKhidmat Pelanggan
Waktu pusat panggilan24 jam, 7 hari
Masa terbaik untuk mendail8:15 pagi
Navigasi labirin telefon ke manusiaTekan 0 pada setiap arahan.
Rata-rata menunggu
Penantian semasa44
Kedudukan (antara nombor telefon)1
Kedudukan (keseluruhan)1
Kaedah alternatiftelefon, sembang, web, twitter
Kualiti komunikasi30%
Kualiti pertolongan52%
Undian pelanggan29,521
Maklumat terakhir dikemas kiniFri Nov 27 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Netflix's Best Toll-Free/800 Customer Phone Number

Ini adalah nombor telefon Netflix terbaik, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen Netflix. Nombor telefon ini adalah Nombor Telefon Terbaik Netflix kerana 309,348 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 888-638-3549 termasuk Account Access, Cancel My Services, Streaming or Download Trouble, Refund a Charge, Request a Show dan masalah perkhidmatan pelanggan yang lain. Pusat panggilan Netflix yang anda hubungi mempunyai pekerja dari Colorado, Oregon, Michigan dan dibuka 24 hours, 7 days mengikut pelanggan. Secara keseluruhan, Netflix mempunyai 4 nombor telefon. Tidak selalu jelas apakah kaedah terbaik untuk bercakap dengan perwakilan Netflix, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

Contacting Netflix - by phone or otherwise

Walaupun 888-638-3549 adalah nombor bebas tol terbaik Netflix, ada 7 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka, menurut pelanggan Netflix yang lain, adalah dengan menghubungi 800-585-8131 nombor telefon mereka untuk jabatan Khidmat Pelanggan mereka. Selain menelefon, pilihan kegemaran seterusnya untuk pelanggan yang mencari bantuan adalah melalui 800-585-8131 untuk Khidmat Pelanggan. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi Netflix, sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for Netflix.

What is GetHuman's Relationship to Netflix?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Netflix. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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