IBM is a technology company that manufactures mainframe computers and software. The company also offers consulting and hosting. As one of the oldest and largest tech companies in the world, it isn't surprising that IBM gets lots of calls for customer support each and every day.
Why Do People Call IBM Customer Support?
People call IBM customer support for a range of reasons, including:
Best Practices for Calling IBM Customer Service
There are several things that you can do to help ensure that your call to IBM customer service is handled quickly and professionally:
How do Consumers Feel About Calling IBM Customer Service?
IBM now sells directly to businesses so there isn't a huge amount of data online or in the media about how callers feel about IBM customer service. It does appear that the business customers who call IBM are generally satisfied with the level of support they've received.
What Kind of Issues can IBM Customer Service Representative Resolve?
IBM customer service representatives can address most customer issues, including questions about products and services, account issues, billing questions, and assisting with troubleshooting.
What Can't Be Resolved With a Call to IBM Customer Service?
While an IBM customer service representative may be able to provide troubleshooting and remote technical support, there may be some problems that require a visit from a qualified technician.
Another issue that might be difficult to resolve over the phone is an incompatibility between IBM hardware and software and any computers, peripherals or third-party software packages that your company also uses. While the customer service rep may be able to provide suggestions regarding workarounds, in the end, the incompatibility may be something that is unresolvable.
What Should You Do If You Have an Unsuccessful Call with IBM?
If you get off the phone with an IBM customer service representative and feel as though your questions were not answered or your issues were not resolved, don't fret. You may still have options.
Ini adalah nombor telefon terbaik IBM, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen IBM. Nombor telefon ini adalah Nombor Telefon Terbaik IBM kerana 6,516 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 800-426-4968 termasuk Where to buy, Complaint, Technical support, Repairs, Returns dan masalah perkhidmatan pelanggan yang lain. Daripada cuba menghubungi IBM terlebih dahulu, pertimbangkan untuk menerangkan masalah anda terlebih dahulu; dari itu kami mungkin dapat mengesyorkan cara yang optimum untuk menghubungi mereka melalui telefon atau web. Secara keseluruhan, IBM mempunyai 4 nombor telefon. Tidak selalu jelas cara terbaik untuk bercakap dengan perwakilan IBM, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.
Walaupun 800-426-4968 adalah nombor bebas tol terbaik IBM, ada 5 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka, menurut pelanggan IBM yang lain, adalah dengan menghubungi 800-426-7378 nombor telefon mereka untuk jabatan Sokongan teknikal mereka. Selain menelefon, pilihan kegemaran seterusnya bagi pelanggan yang mencari bantuan adalah melalui 800-426-7378 untuk Sokongan teknikal. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi IBM, sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for IBM.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like IBM. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.