FedEx Phone Number

Calling FedEx customer service faster by GetHuman

800-463-3339
Customer service
Current Wait: 24 minit (7m avg)
Hours: 24 hours, 7 days; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Tekan 0 kemudian masukkan 0 # untuk nombor penjejakan anda

Reasons customers like you called recently

My package is saying "delay beyond our control" as an exception. My package is confirm...
Explain why I haven’t received my shipment
I want to schedule a pick up package at a Fedex facility.
I am a ** year young (**) woman, recovering from recent hip replacement surgery. I liv...
********************** email said it was delivered Friday to my front door, but it was...
Need to talk to a small businesses representative
This shipment is coming from Jacksonville FL and the tracking has shown that it is "On...
package was never picked up
Employee deceased. Need to change address for W* forms
International package cleared custom and is in FedEx's possession but tracking has not...
This shipment is coming from Jacksonville FL, the tracking is showing "On FedEx vehicle...
One there is no easy way to contact customer support about anything!!!**Secondly i am t...
I need to find a local pickup address in Ridgecrest, CA.
package to wrong address outside in our step wetting *** ** ***rd st no...
Tracking * **** **** **** was delivered to my address. This is a ** inch *k UHD televis...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on FedEx's Phone-Based Customer Care

FedEx is one of the largest delivery companies in the world. Considered to be a pioneer in overnight delivery as well as technological innovations such as real time tracking for consumers, FedEx handles substantial call volume at its customer service centers.

Why Do People Call FedEx Customer Support?

People call FedEx for a number of reasons, including:

  • Getting information on shipping letters and packages
  • Questions about billing and credit card charges
  • Tracking shipments and deliveries
  • Questions about policies on types of items that can and cannot be shipped
  • Opening investigations and insurance claims

Best Practices for Calling FedEx Customer Service

There are several things that you can do to help ensure that your call to FedEx customer service is a productive one:

  • Make sure you are calling the correct number for the country you are calling from. In addition, there are separate numbers for billing calls as well as freight shipments. If you are deaf or hard of hearing, FedEx offers multiple options for getting in touch via TDD and relay.
  • Have any relevant documentation and information in front of you at the time of your call. This might include tracking numbers, receipts, invoices, credit card statements, as well as the addresses of both sender and receiver.
  • You may want to take notes during your call, so have pen and paper handy.

Note: Like many businesses, FedEx uses an automated voice System to direct your call. If you wish to speak to a representative, simply push "0" or say "representative" when the system asks why you are calling.

How do Consumers Feel About Calling FedEx Customer Service?

Reports on FedEx phone-based customer service tend to be mixed. Some customers are very happy with the service that they have received, while others have some issues with the efficacy of FedEx's resolution process.

One type of issue that some consumers complain about is FedEx's inability to promptly and efficiently file claims for items that are damaged while in transit. Consumers claim that FedEx can be uncooperative and that it sometimes takes escalation to third-party advocates to address damage claims.

What Kind of Issues can FedEx Customer Service Representative Resolve?

FedEx representatives can do many things to help you with shipping items and getting problems resolved. Representatives can answer your questions about shipping issues, direct you to places where you can drop off a shipment or purchase services, and provide tracking information.

In addition, a FedEx customer service agent can also open an investigation into an item that seems to have been lost during the shipping process and can also open a claim for damages.

FedEx can also arrange to have a driver come and pick up an item at your home or office.

What Can't Be Resolved With a Call to FedEx Customer Service?

FedEx customer service may not be able to provide much assistance if you and a third-party have a conflict over the delivery or non-delivery of a package. For example, if FedEx delivers a package that you have sent to another person or business and provides you with proof of delivery, FedEx may refuse to pay a lost package claim if the receiver says that he or she never received the item.

What Should You Do If You Have an Unsuccessful Call with FedEx?

Sometimes, and despite your best efforts, a call to FedEx goes awry. This may be due to a communication issue between you and the representative, FedEx's policies, or some other reason. While this can be frustrating, you shouldn't give up on achieving your desired resolution. Here are some things that you can do:

  • Review any notes that you took during your first call. If you didn't take notes, spend a few moments recalling what took place in writing what you remember down. This can be very useful if you have to escalate your case with FedEx.
  • Call FedEx back. The next representative you speak to might be in a better position to provide assistance.
  • If phone calls don't seem to work, try a different way of getting in touch with FedEx.These methods include sending an email, sending a letter via postal mail or contacting FedEx on social media. All of these options have the advantage of providing you with a written record of your communication with FedEx.

Customer Number 800-463-3339 - by the Numbers

Nombor telefon untuk didail800-463-3339
Panggilan balik tersediaYA
Panggilan dijemput oleh orang yang sebenarYA
Jabatan yang anda hubungiKhidmat Pelanggan
Waktu pusat panggilan24 jam, 7 hari
Masa terbaik untuk mendail8:05 pagi
Navigasi labirin telefon ke manusiaTekan 0 kemudian masukkan 0 # untuk nombor penjejakan anda
Rata-rata menunggu
Penantian semasa24
Kedudukan (antara nombor telefon)1
Kedudukan (keseluruhan)1
Kaedah alternatiftelefon, sembang, e-mel, facebook, twitter, web
Kualiti komunikasi71%
Kualiti pertolongan60%
Undian pelanggan3,024
Maklumat terakhir dikemas kiniSat Nov 28 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

FedEx's Best Toll-Free/800 Customer Phone Number

Ini adalah nombor telefon FedEx terbaik, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen FedEx. Nombor telefon ini adalah Nombor Telefon Terbaik FedEx kerana 87,216 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 800-463-3339 termasuk Missing Delivery, Track a Package, Delivery Problem, Account Access, Refund a Charge dan masalah perkhidmatan pelanggan yang lain. Pusat panggilan FedEx yang anda hubungi mempunyai pekerja dari Maryland, Spain, India, Philippines dan dibuka 24 hours, 7 days mengikut pelanggan. Secara keseluruhan, FedEx mempunyai 2 nombor telefon. Tidak selalu jelas apakah kaedah terbaik untuk bercakap dengan perwakilan FedEx, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

Contacting FedEx - by phone or otherwise

Walaupun 800-463-3339 adalah nombor bebas tol terbaik FedEx, ada 9 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka, menurut pelanggan FedEx yang lain, adalah dengan menghubungi 800-622-1147 nombor telefon mereka untuk jabatan Pengebilan mereka. Selain menelefon, pilihan kegemaran seterusnya untuk pelanggan yang mencari bantuan adalah melalui Live Chat untuk Technical Support. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi FedEx, sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for FedEx.

What is GetHuman's Relationship to FedEx?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like FedEx. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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