Equifax Phone Number

Calling Equifax customer service faster by GetHuman

866-640-2273
Customer service
Current Wait: 38 minit (19m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 9:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Segera, tekan 1; kemudian tunggu. Untuk Jabatan Pembekuan Keselamatan.

Reasons customers like you called recently

I forgot to stop my trial prescription I had with you all before the * days and I am wa...
Wife’s purse was stolen with ID and credit cards. I want to put an alert on our accoun...
I want EQUIFAX to take the negative inquiries off my credit report immediately! I have...
When does Equifax expect to be able to complete orders to ‘unfreeze’ credit requests? W...
Received a US Bank debit card that I did not request and have cancelled it. Would like...
I wish to temporarily lift a freeze today. Being that the myequifax system is undergoin...
I need to talk to a REAL person. My. Computer was hacked, *credit cards gone. I was t...
I’m a disabled senior. I got hacked. My credit card holder said to call equifax. I n...
I got hacked. Credit cards and all. Need help from you as what to do.*Thanx. Lois
I can't get access to my equifax account
I can't finish setting up my equifax account
I tried creating an myequifax account to monitor my credit and dispute a collection but...
Hello so I have been trying to get access to my myequifax account I created but I wasn...
Temporary unfreeze my account
Porque mi informacion de credito no aparece en ninguna base de datos incluida la de equ...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Equifax's Phone-Based Customer Care

Equifax is one of the three main credit reporting agencies in the United States. Many credit grantors, property managers, landlords and employers use its services to make business decisions. As a result, Equifax receives a lot of calls and requests for customer service each day.

Why Do People Call Equifax Customer Support?

There are many reasons why a person might call Equifax's telephone customer service:

  • Questions about inaccurate information on a credit report
  • Questions about Equifax's credit monitoring service
  • Technical support in using the Equifax website
  • Placing a request for a credit report freeze or hold
  • Filing a report of identity theft
  • Getting information for requesting a personal credit report
  • Disputing a FICO(R) credit score

Best Practices for Calling Equifax Customer Service

Here are some tips for ensuring a productive call to Equifax phone-based customer service:

  • Equifax offers customer service from 8 am to midnight Eastern Time, seven days per week.
  • Check the Equifax website to ensure that you are calling the correct number for your situation or concern. Equifax has multiple customer service departments and each has its own toll free number.
  • When calling, be sure to have relevant documentation in front of you, including your Social Security number or Equifax account number. If you are calling about an error on your credit report, have the report in front of you along with any documentation that backs up your side of the story.
  • Have pen and paper handy so that you can take notes during your call.

A Word About Free Annual Credit Reports

Federal law gives you the right to request one free credit report from each of the major credit bureaus each year. Don't call Equifax for this report, however. The free report can be obtained from annualcreditreport.com by calling 1-877-322-8228.

You also have a legal right to a free credit report under other circumstances, including:

  • An adverse action has been taken against you (such as denying credit, employment or housing applications)
  • You are unemployed and looking for a job
  • You've been victimized by a scam, identity theft or fraud
  • You receive public assistance benefits

If you've already requested your annual reports, you must contact each credit bureau, including Equifax, to receive additional free reports.

How Do People Feel About Their Calls to Equifax Customer Support?

There appears to be a range of opinions on the efficacy of Equifax's customer service. While many people report that Equifax customer service representatives were able to help them in an efficient and timely manner, others have been less helpful.

Typical complaints include long wait times, automated voice systems that are easily triggered by background noise, and representatives who simply give callers a different number to call for assistance. In many cases, real help doesn't seem to be available when some people call Equifax.

What Kind of Issues Can Equifax Customer Support Resolve?

Equifax customer support specialists can address many issues involving Equifax products, such as credit reports and credit monitoring services, as well as placing holds and freezes on reports in situations where identity theft or fraud may be an issue.

Representatives may also be able to assist with disputes to information on credit reports, as well as FICO(R) scores.

What Can't Be Resolved by Phone With Equifax?

Equifax, like any other credit reporting bureau, is a reporting clearinghouse. It does not place information on credit histories, it only reports what creditors are transmitting to Equifax. While Equifax is required by federal law to investigate disputes, it is not authorized to add or remove information except under limited circumstances, which include a creditor authorizing the change or the failure of a creditor to prove that the information is valid.

In some cases, you may have to fax, mail, or upload supporting documentation to Equifax so that it can be reviewed as part of a dispute. Because of all these restrictions and processes, you may not be able to achieve quick results when attempting to dispute information on your credit report.

What Can I Do If I Am Unhappy With My Call to Equifax?

Calls to Equifax don't always go as planned. If you get off the phone with Equifax customer service and feel as though you haven't resolved anything, or are still confused about an issue, don't fret. There are still options available:

  • First, review any notes that you took during your call. These can be useful when escalating your case.
  • Call Equifax back. The next person you speak to might be in a better position to listen to your situation and provide assistance.
  • Get in touch with Equifax via the online forms provided on its website.
  • Send a letter via postal mail, with tracking.
  • Contact the Consumer Financial Protection Bureau, the federal agency that oversees credit bureaus, and file a complaint.

Customer Number 866-640-2273 - by the Numbers

Nombor telefon untuk didail866-640-2273
Panggilan balik tersediaYA
Panggilan dijemput oleh orang yang sebenarYA
Jabatan yang anda hubungiKhidmat Pelanggan
Waktu pusat panggilanIsnin-Jumaat 9 am-5pm EST
Masa terbaik untuk mendail9:05 pagi
Navigasi labirin telefon ke manusiaSegera, tekan 1; kemudian tunggu. Untuk Jabatan Pembekuan Keselamatan.
Rata-rata menunggu
Penantian semasa38
Kedudukan (antara nombor telefon)1
Kedudukan (keseluruhan)1
Kaedah alternatiftelefon, sembang, e-mel, facebook, web
Kualiti komunikasi43%
Kualiti pertolongan50%
Undian pelanggan68,699
Maklumat terakhir dikemas kiniSat Nov 28 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Equifax's Best Toll-Free/800 Customer Phone Number

Ini adalah nombor telefon Equifax terbaik, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen Equifax. Nombor telefon ini adalah Nombor Telefon Terbaik Equifax kerana 187,800 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 866-640-2273 termasuk Unfreeze Credit, Freeze Credit, Locked Account, Dispute a Charge, Credit Score Change dan masalah perkhidmatan pelanggan yang lain. Pusat panggilan Equifax yang anda hubungi mempunyai pekerja dari India, Philippines dan dibuka Mon-Fri 9am-5pm EST mengikut pelanggan. Secara keseluruhan, Equifax mempunyai 14 nombor telefon. Tidak selalu jelas apakah kaedah terbaik untuk bercakap dengan perwakilan Equifax, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

Contacting Equifax - by phone or otherwise

Walaupun 866-640-2273 adalah nombor bebas tol terbaik Equifax, ada 18 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka, menurut pelanggan Equifax yang lain, adalah dengan menghubungi 800-846-5279 nombor telefon mereka untuk jabatan Khidmat Pelanggan mereka. Selain menelefon, pilihan kegemaran seterusnya untuk pelanggan yang mencari bantuan adalah melalui 800-846-5279 untuk Khidmat Pelanggan. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi Equifax, sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for Equifax.

What is GetHuman's Relationship to Equifax?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Equifax. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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