Contact Optimum

The best of the 10 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Khidmat Pelanggan833-926-3027 · New Customers
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  • Fastest way to talk to a real Optimum rep
  • Pro tips & talking points
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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Optimum:

Internet in and out every couple of minutes. Computer connected to the modem has the sa...
Service was disconnected due to non payment and I would like it restored but was told I...
Optimum screwed up the name
I was given an extension until the **th of this month
I cancelled my account but I would like to hear some of the options available before I...
Why don’t I get WiFi in my yard but I do in my basement. I have a very small yard and w...
I moved and left the router and modem . My ex husband says he doesn’t have it . Can you...
Need to find a piece of equipment
One of my cable boxes stopped working and optimum sent me a new box .. what do I do wit...
cable tv is flickering on and off. automated reset is not working
Retention department, billing changed
No internet. I rebooted the modem but first light on and the second one keeps blinking
Tree branch broke and fall onto optimum cable which is coming to our house from a pole...
More customer issues

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Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
Khidmat Pelanggan
7 minit1864
pelanggan baru
<1 min1601
Khidmat Pelanggan
<1 min2292
Perkhidmatan Pelanggan Cablevision
2 minit1574
Khidmat Pelanggan
38 minit917
26 minit1094
Penjaga Pindah & Tukar Alamat
<1 min204
Petugas Pelanggan Baru
2 minit198
Khidmat Pelanggan
<2 jam2760
Perkhidmatan Pelanggan Antarabangsa
20 minit2629

Does GetHuman work with Optimum?

GetHuman does not work directly with Optimum's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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