Contact Optimum

The best of the 10 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Khidmat Pelanggan833-926-3027 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Optimum rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Optimum:

After power outage, one eve box seems to be dead.
Would like to disconnect my internet and phone service from Optimum. I have already sub...
I’m connecting a new TV and the cable box indicates error and the TV indicates no signa...
i can't create an optimum account
I need my account number or ID. I need this info to set up my webcam
Fraudulent account opened
I would like to see how much it is to add basic WiFi to our second home
No internet this happens at least once a month. It keeps saying no internet connection
Internet has not been working at my home for about a week.
Assistance with tv service. The remote is not responding to the tv …
I called to set up a new house that I am building it seems like I have not heard back i...
I need to boost my internet I have more family using and its slowing down
If I put my optimum on seasonal will I still have an WiFi for my alarm and security sys...
I would like to know exactly how I have my account payments set up. I would like each p...
Problems with wi-fi reception
More customer issues

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Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
Khidmat Pelanggan
7 minit1953
pelanggan baru
<1 min1512
Khidmat Pelanggan
<1 min2381
Perkhidmatan Pelanggan Cablevision
2 minit1281
Khidmat Pelanggan
38 minit1006
26 minit1183
Penjaga Pindah & Tukar Alamat
<1 min293
Petugas Pelanggan Baru
2 minit287
Khidmat Pelanggan
<2 jam2849
Perkhidmatan Pelanggan Antarabangsa
17 minit2718

Does GetHuman work with Optimum?

GetHuman does not work directly with Optimum's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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