Toll-free · Wait on the line for a representative. · Download the Allstate Motor Club app for faster service or hold online to be transferred to a representative.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Allstate Motor Club phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to human. For emergency use only.
Here is how our research team describes the way the Allstate Motor Club phone system greets you: For dispatches within the last 48 hours, including credit card payment concerns, press 1. For all other payment service options, press 2. For network support inquiries, press 3.
Below are some clips we've found from Allstate Motor Club's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Allstate Roadside Services.
For dispatches within the first forty eight hours, including payment concerns press option one.
For all other payment service inquiries, press option two."
Excerpt from a call with Allstate Motor Club
Friday, January 5, 2024 11:26 PM
They may ask you to enter information with the dial pad
"Thank you for calling Allstate Roadside Services.
For dispatches within the first forty eight hours, including payment concerns, press option.
One. For all other payment service inquiries, press option two.
For network support inquiries regarding your provider please enter your PO number if you do not know your PO number."
Excerpt from a call with Allstate Motor Club
Tuesday, February 20, 2024 8:06 PM
What are the hours and when should I call?
Allstate Motor Club operates the call center for this 800-869-7997 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 218 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Allstate Motor Club phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Allstate Motor Club staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Allstate Motor Club is Sunday.The most busy day to call is Monday, which averages 240% more phone calls by comparison.Again, this is based on a sample of 218 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Allstate Motor Club is Wednesday.
Why call this Allstate Motor Club number?
Below is a sample of recent calls to Allstate Motor Club, and their purpose. Are any of these similar to the reason you are trying to call?
Payment assistance: "I'm trying to pay my motor club bill."
- From a call lasting 6m 25s , Mar 26, 2024 11:25 PM
Billing inquiry: "I need to know how to get in touch with your billing department."
- From a call lasting 21m 1s , Mar 1, 2024 5:30 PM
More Ways to Contact Allstate Motor Club Customer Service
There are of course other ways to contact Allstate Motor Club customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Allstate Motor Club customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Allstate Motor Club's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Allstate Motor Club agent. This phone number is Allstate Motor Club's best phone number because 1,434 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-869-7997 include and other customer service issues. Rather than trying to call Allstate Motor Club first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Allstate Motor Club has 2 phone numbers. It's not always clear what is the best way to talk to Allstate Motor Club representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Allstate Motor Club. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Allstate Motor Club. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.