Xbox Phone Number

Calling Xbox customer service faster by GetHuman

800-469-9269
Customer service
Current Wait: 48 minit (38m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 9:10am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Tekan 2, kemudian 4, kemudian 0 #, 0 #, 0 # setiap kali meminta nombor akaun atau nombor telefon anda

Reasons customers like you called recently

My current subscription is XBox live which is $** a month, I want to change it back to...
I currently own * Xbox Ones. For simplicity I'll call them Primary and Secondary.**On t...
I am currently in * mo gamepass subscription for $*, now have * month gift card - do I...
I bought my friend who lives in the UK COD Cold War and he can't redeem it and I would...
My son forgot his Microsoft account password for his xbox * s and also the number that...
I forgot my Microsoft password for my son xbox * and the number that's listed on the ac...
I am a foster carer and a child in my care stole my debit card and purchased over...
I has reset my game but on my forza horizon * none of my cars i purchased and got are o...
My brother got a new xbox and I want to game share with him but can't, because I need m...
I just got out of prison ive been gone for * years ...I tried to get a old account back...
I have a charge on my debit card from xbox mississauga CA and also * extra charge for a...
i had my xbox account breached and the guy wants money. just go give my account back...
Can’t connect my Xbox online. I begin updating the Xbox and it gets to **% and loses co...
Locked out and need refund or real human to talk to
Hello, my friend lives in the US, I live in Tunisia, today he gifted me FIFA ** Ultimat...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Xbox's Phone-Based Customer Care

Xbox produces and offers video gaming consoles, games, and streaming services. As one of the top gaming brands in the world, it isn't surprising that Xbox handles many customer support calls each day.

Why Do People Call Xbox Customer Support?

People call Xbox customer support for a range of reasons, including:

  • Tech support for consoles, games and streaming services
  • Help with using the Xbox website
  • Issues with product subscriptions and billing
  • Using parental controls effectively
  • Product warranty issues
  • Issues regarding harassment and safety in shared games

Best Practices for Calling Xbox Customer Service

Xbox prefers that customers request a callback from its website. You can visit the "Contact-Us" page on the Xbox site and click the "Contact Us" box. From there, you'll be given a menu on which you can indicate the reason for your call. Next, you'll be offered several communication options, including receiving a call from an Xbox customer service representative.

There are several things you can do before getting in touch with Xbox to help ensure that your call is successful and that your questions and concerns are addressed quickly:

  • Make sure you request your callback within Xbox's phone support hours. These are Monday through Friday 6 am- 9:30 pm PT, Saturday through Sunday, 6 am through 5:30 pm PT.
  • Before you call, have any necessary documents and information in front of you. These might include invoices, billing statements, serial numbers or any communications between you and Xbox that pertain to your situation.
  • If you are calling for technical support, make sure that you are able to access your device during the call.
  • Have pen and paper handy so that you can take notes during your call.

How do Consumers Feel About Calling Xbox Customer Service?

Reviews of Xbox customer service appear to be somewhat mixed. Common complaints include difficulty reaching a human being or being provided with scripted answers that don't really resolve more complex customer problems. However, it is also possible to find positive reviews of Xbox customer support online.

What Kind of Issues Can Xbox Customer Service Resolve?

Xbox customer service can handle many common customer support issues including troubleshooting, assistance with using the Xbox website, providing information about warranties, and setting parental controls.

An Xbox customer service representative could also begin an investigation into billing issues, such as fraudulent charges, double charges or customers being charged for products or services that they did not order.

What Can't Be Resolved With a Call to Xbox Customer Service?

Because many Xbox products are physical devices, an Xbox technical support representative may be limited in his or her ability to troubleshoot or make necessary adjustments to the product. In such cases, you may be directed to bring the device into an authorized retailer or repair center. You may also be asked to ship the device back to the company.

Because Xbox sells subscription services, some callers may become frustrated at Xbox's refund policies. This can be a particular problem if a child or teenager inadvertently orders a subscription using a parent's payment information without getting permission. Customer service representatives are usually very limited as to what they can do if a customer request violates Xbox policies.

What Should You Do If You Have an Unsuccessful Call with Xbox?

If you get off the phone with Xbox and feel as though you didn't accomplish anything or that the Xbox customer service representative did not fully understand your concern, don't give up. You still have options.

  • Take a few moments to review the notes you took during your call. It's best to try and remember exactly what happened so that you can better explain your concerns to the next person you speak to.
  • Request another callback from Xbox. The next agent you speak to may be better able to understand your situation and provide an appropriate resolution.
  • If you feel that calling is not working for you, try Xbox live chat. Live chat support is available 24 hours a day and has the benefit of providing you with a transcript of your communication with Xbox.
  • Try getting in touch with Xbox via its social media platforms, including Twitter where it maintains a support account.
  • Xbox also maintains a user forum that can connect you with other Xbox players who may be able to provide ideas on how to resolve your situation.

Customer Number 800-469-9269 - by the Numbers

Nombor telefon untuk didail800-469-9269
Panggilan balik tersediaTIDAK
Panggilan dijemput oleh orang yang sebenarYA
Jabatan yang anda hubungiKhidmat Pelanggan
Waktu pusat panggilanIsnin-Jumaat 9 am-5pm EST
Masa terbaik untuk mendail9:10 pagi
Navigasi labirin telefon ke manusiaTekan 2, kemudian 4, kemudian 0 #, 0 #, 0 # setiap kali meminta nombor akaun atau nombor telefon anda
Rata-rata menunggu
Penantian semasa48
Kedudukan (antara nombor telefon)1
Kedudukan (keseluruhan)1
Kaedah alternatiftelefon, sembang, web
Kualiti komunikasi50%
Kualiti pertolongan47%
Undian pelanggan45,769
Maklumat terakhir dikemas kiniSat Nov 28 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Xbox's Best Toll-Free/800 Customer Phone Number

Ini adalah nombor telefon Xbox terbaik, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen Xbox. Nombor telefon ini adalah Nombor Telefon Terbaik Xbox kerana 331,566 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 800-469-9269 termasuk Report an Issue, Refunds, Recover Account, Streaming or Download Trouble, Cancel Account dan masalah perkhidmatan pelanggan yang lain. Pusat panggilan Xbox yang anda hubungi mempunyai pekerja dari Texas dan dibuka Mon-Fri 9am-5pm EST mengikut pelanggan. Secara keseluruhan, Xbox mempunyai 1 nombor telefon. Tidak selalu jelas apakah kaedah terbaik untuk bercakap dengan perwakilan Xbox, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

Contacting Xbox - by phone or otherwise

Walaupun 800-469-9269 adalah nombor bebas tol terbaik Xbox, ada 3 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka, menurut Xbox pelanggan lain, adalah dengan memberitahu GetHuman mengenai masalah anda di atas dan membiarkan kami mencari seseorang untuk membantu anda. Selain menelefon, pilihan kegemaran seterusnya untuk pelanggan yang mencari pertolongan adalah melalui Live Chat untuk Customer Service. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi Xbox, sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for Xbox.

What is GetHuman's Relationship to Xbox?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Xbox. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Boost Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Greyhound Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Boost Mobile or Greyhound. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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