Playstation Phone Number

Calling Playstation customer service faster by GetHuman

800-345-7669
Customer service
Current Wait: 16 minit (6m avg)
Hours: Mon- Fri: 8am-8pm PST; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Tekan 1 atau 0 di setiap menu
If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Click to learn more.

Reasons customers like you called recently

My games and apps won't start I went to PlayStation service network and it says there h...
Cant sign in to my psn account keep telling me my password is wrong
my account psn has been baned * week ago, i want to know why my account banned. please...
My play station account was suspended. Now I cant access my netflix or any other app on...
I have been playing minecraft with my friends for quite a while now. Today my minecraft...
My son used my credit card to get a couple of games but forgot to tell me. So when I ca...
I was wondering How do I get Sony reward points everytime I unlock trophies? I already...
I play minecraft on my playstation * however i do not know what microsoft account i hav...
My issue is my account got suspended for check backs but the check backs but I wasn’t...
I need to talk to a live person
Playstation * * step verification is lock and I have no back codes
I have PS Plus, but can't access my Cloud Storage. It gives me an error code "NP...
Le suspendieron la cuenta de play station a mi hijo
Getting error code ws-*****-*. Account cannot be signed into on this ps*
i do not have the email anymore for the acct and i cant remember the password that i ha...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Playstation's Phone-Based Customer Care

Playstation is a popular gaming brand with its own home consoles, accessories, magazines and online gaming platform. Because it is so incredibly popular, people from all over call Playstation every day.

Why Do People Call Playstation Customer Support?

People call Playstation customer support for many reasons including:

  • Technical support
  • Questions about refunds and replacements that can't be handled by a retailer.
  • Troubleshooting
  • Issues with web-based services

Best Practices for Calling Playstation Customer Service

Playstation offers phone-based customer service in different countries. Make sure that you are calling the service for your geographic area. In the United States and Canada, customer support is available by phone Monday through Friday, 9 am through 6 pm Pacific time. French-language customer support is available to Canadian callers.

How Do People Feel About their Calls to Playstation Customer Support?

Playstation users are generally happy with the service provided by Playstation, though many callers sometimes feel that they can get quicker resolutions by visiting the company's forums. The advantage to online forums is that experienced players are on these boards at all hours and can often provide good advice for dealing with all kinds of in-play and tech issues.

One thing to keep in mind is that Playstation does not provide support by email, which is upsetting to some players who are used to this level of service. If calling Playstation is inconvenient, you may need to use the forums or live chat options.

What Kind of Issues can Playstation Resolve Over The Phone?

Many issues can be resolved over the phone, including technical support for your online gaming account as well as questions about operating your devices, or inquiries about games.

What Issues Can't Be Easily Resolved with Playstation Phone-Based Customer Service?

Repairs and returns will require in-person action, including packing your item and either shipping it back to the company or returning it to a retail partner. You can, however, coordinate these steps via Playstation's phone-based customer service.

If you have ordered a Playstation magazine subscription through a third-party subscription service, you'll have to contact that service for questions about delivery issues, refunds and cancellations, or changing your address.

Contacting the retailer that sold you a Playstation product directly is likely your best option if you have a duplicate game or the item is within the allowed refund/exchange window for that retailer.

What Can I Do if Unhappy With my call to Playstation Customer Support?

If you get off the phone with Playstation customer support and are unhappy with how your call was, or was not, resolved, don't fret. You still have options.

First, take a minute to catch your breath and de-stress. Contacting Playstation again while you are still angry and frustrated is likely to backfire. Instead, try writing down or typing out what happened on the call. This will be useful when you contact Playstation and explain why you were unhappy with your previous contact.

Next, write out your most desired resolution: Do you want a refund? A product credit? A simple apology? Knowing what you want from Playstation customer support will help you in your quest for a resolution.

From there, try the following:

  • Call Playstation again. You might have a better rapport with the next representative that you talk to. He or she may also have more knowledge or experience and will be better equipped to address your concern.
  • Try a different way of getting in touch with Playstation. A live chat option is available every day of the week from 8 am to 8 pm Pacific time. Live chat also provides you with a written record of your communication, which can be very useful if you have to escalate your concerns.
  • Playstation does not offer email support as an option, but you can try its live product forums, which is monitored by Playstation employees. A third option is Twitter, where social media specialists are available to help.

Customer Number 800-345-7669 - by the Numbers

Nombor telefon untuk didail800-345-7669
Panggilan balik tersediaTIDAK
Panggilan dijemput oleh orang yang sebenarYA
Jabatan yang anda hubungiKhidmat Pelanggan
Waktu pusat panggilanIsnin-Jumaat: 8 am-8pm PST
Masa terbaik untuk mendail8:15 pagi
Navigasi labirin telefon ke manusiaTekan 1 atau 0 di setiap menu
Rata-rata menunggu
Penantian semasa16
Kedudukan (antara nombor telefon)1
Kedudukan (keseluruhan)1
Kaedah alternatiftelefon, web, twitter, sembang
Kualiti komunikasi79%
Kualiti pertolongan82%
Undian pelanggan2,049
Maklumat terakhir dikemas kiniWed Feb 24 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Playstation's Best Toll-Free/800 Customer Phone Number

Ini adalah nombor telefon Playstation terbaik, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen Playstation. Nombor telefon ini adalah Nombor Telefon Terbaik Playstation kerana 156,720 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 800-345-7669 termasuk Recover Account, Hacked Account, Refund a Charge, Banned Account, Account Access dan masalah perkhidmatan pelanggan yang lain. Pusat panggilan Playstation yang anda hubungi mempunyai pekerja dari California, Phillipines dan dibuka Mon- Fri: 8am-8pm PST mengikut pelanggan. Secara keseluruhan, Playstation mempunyai 1 nombor telefon. Tidak selalu jelas apakah kaedah terbaik untuk bercakap dengan perwakilan Playstation, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

Contacting Playstation - by phone or otherwise

Walaupun 800-345-7669 adalah nombor bebas tol terbaik Playstation, ada 4 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka, menurut Playstation pelanggan lain, adalah dengan memberitahu GetHuman mengenai masalah anda di atas dan membiarkan kami mencari seseorang untuk membantu anda. Selain menelefon, pilihan kegemaran seterusnya untuk pelanggan yang mencari pertolongan adalah melalui Online Help untuk Customer Service. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi Playstation, sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for Playstation.

What is GetHuman's Relationship to Playstation?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Playstation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Air Canada Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Costco Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Air Canada or Costco. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Playstation Contact Info

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!