Verizon FiOS Nombor Telefon Sokongan Kediaman

Bagaimana Rasanya Menghubungi Verizon FiOS Nombor Telefon 888-438-3467

Oleh Christian Allen

Nov 17, 2023

People call Verizon when they're interested in subscribing to the company's cell service or getting help with cell phone problems. They might also be interested in internet service, which was my reason for calling Verizon FiOS's 888-438-3467 phone number. An automated system answered my call with, "Thank you for calling Verizon." It then informed me that the company may monitor calls for quality and security purposes, to train employees, and to personalize service. 

The automated voice asked if I had an account number. My reply was, "I don't have one." It then asked me for my state to determine the service location. Next, the system asked if I was calling to purchase a service or product. I answered yes. It asked me if it was for home or business. After I said "home," it asked if I was calling about wireless or wired-lined service. I said "wireless," as I didn't know what to say to get internet information. The automated system transferred me to the Verizon assistant, another automated system, for help.

The automated assistant asked for a cell number or an account number. I was surprised it was not in the system since I had already given it to the previous automated assistant. After answering the question, the assistant said if I wasn't a customer, I could press the pound sign.

Next, the system offered these options: Press "1" to become a Verizon customer or for prepaid service support. Press "2" to pay on a disconnected mobile account or collection notice." For support for a new or existing home phone or internet service, press "3." Press "4" to connect with help for a TV. To check the status of an order or for information on device recycling, press "5." Finally, press"6" for help with "connected car" WiFi. I didn't select any menu options because none fit my inquiry. The system then told me to press "1" for personal service or "2" for business.

After pressing "1," the system connected me to a customer service representative who identified herself by first name and asked me for my first and last name. I told her I was calling about home internet service, and she asked for my address. She checked and could not find service in my area but said she could connect me to another support line.

I had already spent 10 minutes on this call, and a transfer probably meant enduring another automated assistant, so I declined. The associate gave me a number I could call later. The customer service representative deserves credit for being friendly and patient and trying her best to assist me.

I wasn’t happy about listening to two automated assistants. The second assistant asked questions I had already answered. The earlier answers should have triggered a connection to a customer service associate. There was no need to listen to an endless list of menu options mainly relating to existing services since I didn't have an account.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Nombor Sokongan Kediaman Verizon FiOS 888-438-3467

Verizon FiOS Nombor telefon ini berada di kedudukan # 5 daripada 7 kerana 126,522 Verizon FiOS pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 888-438-3467 adalah untuk menghubungi Verizon FiOS Residential Support jabatan untuk masalah seperti Lower My Bill, Cancel Service, Dispute a Charge, Service Outage, Change Plan. Sejauh yang kami tahu, Verizon FiOS mempunyai lokasi pusat panggilan di India or Singapore or Philippines or Colorado or Texas or North Carolina dan anda boleh menelefon pada waktu buka mereka Mon-Sat 8am-7pm, Sun 8am-5pm EST. Verizon FiOS mempunyai 7 nombor telefon dan 9 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 888-438-3467 dan cara menghubungi atau menghubungi Verizon FiOS dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.

Memanggil Verizon FiOS

Memanggil Verizon FiOS pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Sayangnya, alat panggilan balik kami tidak tersedia untuk 888-438-3467. Untuk syarikat yang kami sokong, kami meminta anda, tekan butang kanan untuk melihat menu telefon, tunggu terus, dan hubungi anda semula apabila Verizon FiOS Residential Support ejen boleh bercakap. Ini tidak tersedia di sini, tetapi awasi masalah ini apabila timbulnya masalah perkhidmatan pelanggan dengan syarikat selain daripada Verizon FiOS Setelah melalui telefon dengan jabatan Residential Support {6}, anda mungkin perlu memberi mereka maklumat yang mengenal pasti anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.

Menghubungi Verizon FiOS secara Umum

Walaupun 888-438-3467 adalah nombor telefon Verizon FiOS # 5 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 800-837-4966 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 9 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan Verizon FiOS pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 88% skor untuk kemahiran komunikasi mereka dan 55% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.

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