Verizon Phone Number

Call Verizon customer service faster with GetHuman

Customer service
pelanggan baru
  • Calls Verizon's Customer Service department
  • The average hold time is 30m
  • The current wait is approximately 31m
  • Hours are 24 hours, 7 days
  • The best time to call is 8:15am
  • Isu popular untuk pusat panggilan ini: Perkhidmatan Persediaan, Sokongan Peranti, Pertikaian Caj, Perkhidmatan Terputus dan Perkhidmatan Pemindahan.
  • Reach a live Verizon agent: Tekan #, masukkan poskod, tekan 4, kemudian 2, kemudian 1, kemudian 3, kemudian 2, kemudian 1
  • What you hear when you call: Bermula dengan kod kawasan, masukkan nombor Verizon yang anda hubungi.

Calling Verizon Customer Care at 800-837-4966

Oct 26, 2023

I needed help with my Verizon family plan. I thought that the way I had signed up, I could add up to four family members for a fairly low price, but that was not how my first month's billing showed up. I am used to the bait and switch of cell phone companies, but generally, that happens after the promotion runs out. Since this was my first month's bill, it was too early to be in that spot. With that in mind, I knew that I would have to call. 

Of course, I put it off for almost a week first because I hate calling customer service lines and going through directories only to end up on hold for a long time. Verizon wasn't too bad, but it wasn't great either. It was fairly easy to get through their general directory, but I still ended up on hold for close to 15 minutes. The positive was it only took me about two minutes to get to the point where I was listening to the hold music. The agent was very friendly and helpful once I got to her, which was appreciated after the wait. 

I would wager there are a lot of reasons why people end up calling Verizon. Some people probably need to make payments; others need to talk about their mobile or prepaid phone service. I think Verizon also offers company internet, TV and home internet service, and car Wi-Fi, so these are all additional reasons that people could end up on hold. That makes my 15-minute wait seem a little less crazy, but I called fairly early in the morning and not around lunch hour or anything. I wouldn't want to wait in the lunch hour hold line. 

When I called, I was greeted by a message that said, "Welcome to Verizon; I am the Verizon Assistant," followed by the standard Spanish message and language about how your call may be monitored for quality assurance. Then it launched directly into a directory list that stated, "To become a Verizon mobile customer or for prepaid support, press 1. To make a payment on a disconnected service, press 2. Support for home, internet, or TV service, press 3. Help getting the mobile number for a device, press 4. Check an order or recycling request, press 5. For your connected car Wi-Fi, press 6. Anything else, press 7."

None of these options fit my problem, so I chose 7, and then it stated, "For personal mobile service, press 1. For business, press 2." I chose personal service and was taken to the hold line. So, like I said, all and all, that wasn't the worst directory. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Reasons customers like you called recently

Found a Verizon customers lost phone and wanted to see that he gets it back.
my main box cannot working
we have wifi problems and I have made the schedule but it was cancel can help me to kee...
I have scheduled today but it was cannel can you help me to keeping my schedule today
Hi customer service team,how are you* I have used your company internet about * years...
I want to know when I’m getting my Samsung Chrome iPad
Trying to find out about my Samsung Chrome IPad that I’m supposed to get
Looking for new service
How to call Verizon

Verizon Customer Phone Number 800-837-4966 - Stats

Nombor telefon untuk didail800-837-4966
Panggilan balik tersediaYA
Panggilan dijemput oleh orang yang sebenarYA
Jabatan yang anda hubungiKhidmat Pelanggan
Waktu pusat panggilan24 jam, 7 hari
Masa terbaik untuk mendail8:15 pagi
Rata-rata menunggu30 minit
Penantian semasa31 minit
Kedudukan (antara nombor telefon)1
Kedudukan (keseluruhan)1
Saluran komunikasitelefon, sembang, twitter, web, e-mel
Kualiti komunikasi63%
Kualiti pertolongan82%
Undian pelanggan7,890
Maklumat terakhir dikemas kiniFri Dec 01 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Verizon's Best Toll-Free/800 Customer Phone Number

Ini adalah nombor telefon Verizon terbaik, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen Verizon. Nombor telefon ini adalah Nombor Telefon Terbaik Verizon kerana 49,122 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 800-837-4966 termasuk Setup Service, Device Support, Dispute a Charge, Service Outage, Transfer Service dan masalah perkhidmatan pelanggan yang lain. Pusat panggilan Verizon yang anda hubungi mempunyai pekerja dari North Carolin, Iowa, India dan dibuka 24 hours, 7 days mengikut pelanggan. Secara keseluruhan, Verizon mempunyai 10 nombor telefon. Tidak selalu jelas apakah kaedah terbaik untuk bercakap dengan perwakilan Verizon, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

What is GetHuman's Relationship to Verizon?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Verizon. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with Verizon, including live chat and email and their website / help desk and their Twitter handle. Visit our Verizon Customer Service page for more information.
Verizon Customer ServiceVerizon Call-back Service

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat With A Help Expert

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!