US Postal Service Phone Number

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Customer service
Current Wait: 44 minit (20m avg)
Hours: Mon-Fri 8am-8:30pm, Sat 8am-6pm EST; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Untuk mengesan bungkusan / bercakap dengan manusia mengenai mengesan bungkusan. Sekiranya anda ingin membeli setem, tekan 2 atau ucapkan "Setem" kemudian ucapkan "Wakil". Dengarkan dan tunggu untuk bercakap. Sekiranya anda memasukkan sesuatu sebelum ini, ia tidak akan membuat apa-apa. Tekan 1 untuk mengesan pakej atau sebut "Penjejakan." Katakan "Wakil" dan anda akan dipindahkan ke perwakilan

Reasons customers like you called recently

USPS says my package from EBay is sitting in Austin, MN and I live in Florida. I want...
Post office is holding my mail because they're under the impression that i moved.
My tracking numberEJ*********US*It was supposed to arrive today by *:*** ( overnight...
I have a disability and need to establish service without leaving my home.
Lost my mailbox key to my house *need to get a replacement
What would the postage be for a * x *” envelope, carrying a booklet… Weighing *.* ounce...
need package re delivered
I am the sender of a package from Canada manifest *LE*********CA. This item was delive...
********************, ********************
Need refund on undelivered package
My package has been sent out since December ** it was processed scanned December ** I h...
I mailed a package on January **th at *:** I'm sorry at *:** in the afternoon I sent it...
My package (RE*********GR) we're supposed to be delivered on January **th. Even though...
poor mail service, * days to deliver across town in mostly clear weather
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on US Postal Service's Phone-Based Customer Care

The US Postal Service, also known as USPS, is a federal agency responsible for mail and package delivery throughout the United States. As you might expect, an agency with this much responsibility gets a lot of customer service calls.

Why Do People Call the US Postal Service for Customer Support?

People call the US Postal Service for a range of reasons, including:

  • Questions about postal rates
  • Questions about mailing restrictions on certain items or packages of large dimensions
  • Questions about mail delivery issues
  • Filing complaints about mail service
  • Inquiring about expected delivery times
  • Requesting an investigation into a package or letter that has gone missing
  • Filing an insurance claim
  • Questions about post office services, such as money orders and passport applications
  • Technical support for web-based services
  • Questions about customs
  • Questions about business accounts
  • Ordering stamps, postal supplies and packaging materials

Best Practices for Calling the US Postal Service

The US Postal Service operates multiple lines for customer service inquiries, including separate lines for ordering supplies, requesting technical support, general customer care, mail tracking, and TTY calls for the deaf and hard of hearing.

When you call, you'll be connected to an automated voice menu. If you want to speak to an agent, keep hitting "0" or say "agent" in response to a question.

Note: If you believe that your issue is primarily with your local post office, you can look up that office's number on the website and call the office directly. This can be a particularly effective approach if you know that the location has a piece of mail that you are trying to collect.

How do Callers Feel About Their Interactions with USPS Customer Service?

Customers of the USPS seem to have a range of opinions about the quality of phone-based customer service that they receive. Many note that wait times can be very long and that customer service representatives don't always have access to the kind of information that can help callers get a resolution to their issues.

What Issues can the US Postal Service Customer Support Resolve by Phone?

US Postal Service phone agents can resolve or assist with many customer service issues over the phone, including:

  • Tracking packages or requesting an investigation into a missing package
  • Assisting with suspending service to an address
  • Record a complaint about service from a postal carrier or a

What Can't Be Resolved by Phone With the US Postal Service?

Some issues with the post office can't easily be resolved over the phone. These issues usually involve purchasing some postal products, such as money orders, that have to be paid for in person.

There may also be some delivery issues that require a postal customer to physically pick up a package at a local post office.

What can I do if I am Unhappy With My Call to the US Postal Service?

If you end your conversation with the US Postal Service's phone-based customer support and feel as though you've not gotten anything accomplished, don't fret. You still have options for getting your questions answered and your issues resolved.

First, review the notes you took during your call. If you didn't take notes, write down what you remember about your call. Having this information in front of you when you get back in touch with USPS customer service can be very helpful in keeping your conversation on track.

Second, call USPS back. The next representative that you speak to may have more time on the job or better training than the person who you spoke to on your first call.

If your second call does not go well, try contacting USPS through its website's email forms. It can take a while to receive a response, but customers report that they usually do hear back eventually from a customer service representative. Another option is to get in touch through the post office's social media accounts.

Other options include visiting a local post office and speaking to someone there. Some issues may require a face-to-face meeting with an employee before they get resolved.

While the post office does have an Inspector General, this office should only be contacted if you suspect that there is a serious violation of post office policy or laws governing the delivery of mail. These issues might include the theft of mail by a postal employee or an employee's misconduct.

Customer Number 800-275-8777 - by the Numbers

Nombor telefon untuk didail800-275-8777
Panggilan balik tersediaYA
Panggilan dijemput oleh orang yang sebenarYA
Jabatan yang anda hubungiKhidmat Pelanggan
Waktu pusat panggilanIsnin-Jumaat 8 am-8: 30pm, Sabtu 8 am-6pm EST
Masa terbaik untuk mendail8:05 pagi
Navigasi labirin telefon ke manusiaUntuk mengesan bungkusan / bercakap dengan manusia mengenai mengesan bungkusan. Sekiranya anda ingin membeli setem, tekan 2 atau ucapkan "Setem" kemudian ucapkan "Wakil". Dengarkan dan tunggu untuk bercakap. Sekiranya anda memasukkan sesuatu sebelum ini, ia tidak akan membuat apa-apa. Tekan 1 untuk mengesan pakej atau sebut "Penjejakan." Katakan "Wakil" dan anda akan dipindahkan ke perwakilan
Rata-rata menunggu
Penantian semasa44
Kedudukan (antara nombor telefon)1
Kedudukan (keseluruhan)1
Kaedah alternatiftelefon, facebook, e-mel, web, twitter
Kualiti komunikasi52%
Kualiti pertolongan55%
Undian pelanggan46,237
Maklumat terakhir dikemas kiniTue Jan 31 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

US Postal Service's Best Toll-Free/800 Customer Phone Number

Ini adalah nombor telefon US Postal Service terbaik, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen US Postal Service. Nombor telefon ini adalah Nombor Telefon Terbaik US Postal Service kerana 379,728 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 800-275-8777 termasuk Track a Package, Missing Package, Problem With a Delivery, Change of Address, Refund a Charge dan masalah perkhidmatan pelanggan yang lain. Pusat panggilan US Postal Service yang anda hubungi mempunyai pekerja dari Michigan, California dan dibuka Mon-Fri 8am-8:30pm, Sat 8am-6pm EST mengikut pelanggan. Secara keseluruhan, US Postal Service mempunyai 6 nombor telefon. Tidak selalu jelas apakah kaedah terbaik untuk bercakap dengan perwakilan US Postal Service, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

Contacting US Postal Service - by phone or otherwise

Walaupun 800-275-8777 adalah nombor bebas tol terbaik US Postal Service, ada 11 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka, menurut pelanggan US Postal Service yang lain, adalah dengan menghubungi 800-610-8734 nombor telefon mereka untuk jabatan Individu Bukan Pos mereka. Selain menelefon, pilihan kegemaran seterusnya bagi pelanggan yang mencari bantuan adalah melalui 800-610-8734 untuk Individu Bukan Pos. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi US Postal Service, sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for US Postal Service.

What is GetHuman's Relationship to US Postal Service?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like US Postal Service. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

US Postal Service Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All US Postal Service contacts
US Postal Service Nombor TelefonBEST
US Postal Service Sokongan E-mel
US Postal Service Meja Bantuan
US Postal Service di Twitter
US Postal Service di FB / Messenger
General customer information

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