Toshiba Phone Number

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800-631-3811
Customer service
Current Wait: 5 minit (2m avg)
Hours: Mon-Fri 8am-8pm CST; best time to call: 3:45pm
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Reasons customers like you called recently

T.v said it ran out of storage space
My tv screen went like a rainbow
Bonjour, ma TV Toshiba **U****DG*TV led ** ne fonctionne plus depuis * jours on entend...
My TOSHIBA laptop keep giving me bluescreen and goes off after the bluescreen. I need a...
Circuit breaker, tripped, and volume on TV does not work
My tv screen is black
wirealess display is not working **** whean i contact microsoft he thinks it is a h...
My Toshiba Dyna book satellite is not being turn on
******** *********** ******* ******* **** " ******". EXTERNAL*USB
******toshiba**************************
I need to repair my remote to my Toshiba tv. I factory reset my tv and now it won't pai...
I bought the TV through a pawn shop so it had someone's information on it already. I tr...
I lost my remote and failed to find it from the nearby stores. Can you help us to feel...
New installation issue
See more recent reasons for calling

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Our Editor's Notes on Toshiba's Phone-Based Customer Care

Toshiba is a major international manufacturer of technology and electronics. Much of its production is geared toward industry and business, but the company still sells some consumer products, such as air conditioners and kitchen appliances, in the United States and Canada through its Toshiba Lifestyle brand.

Why Do People Call Toshiba Customer Support?

People call Toshiba customer support for a range of reasons, including:

  • Getting information about Toshiba products
  • Finding authorized retailers or repair companies
  • Locating parts for Toshiba products
  • Troubleshooting or technical support
  • Warranty claims

Best Practices for Calling Toshiba Customer Service

There are several things that you can do to help ensure that your call to Toshiba customer service is handled quickly and professionally:

Call the correct number. There are different numbers for US and Canadian customer service call centers

Call during business hours: Monday through Friday 8 AM to 6 PM Eastern time and Saturday 9 AM to 4 PM Eastern.

Before calling, gather relevant documentation. This might include make and model numbers for your appliances (which can be found on the product itself or in the product manual), order receipts, the name and contact information for the retailer that sold you the product, and previous communication between you and Toshiba regarding your issue.

If you are calling about a malfunctioning product, be in the same room as the product so that you and the customer service representative can troubleshoot together.

Have some way of taking notes during your call. Call notes can be helpful if you have to speak to more than one person about your concern or if you have to escalate your case.

How do Consumers Feel About Calling Toshiba Customer Service?

Consumer reports on Toshiba's customer service appear to be a mixed bag. Some feel that the company's representatives are excellent, while others complain of rude and inadequate service.

What Kind of Issues can a Toshiba Customer Service Representative Resolve?

Toshiba's customer service representatives can address a range of issues, including questions about product benefits and features, referrals to retailers and service providers, warranty claims, and can provide basic troubleshooting and technical support.

What Can't Be Resolved With a Call to Toshiba Customer Service?

Toshiba customer service can provide basic troubleshooting help but you will need to physically return a product, or send it to an authorized repair center, if something is seriously wrong.

Because Toshiba sells through third-party retailers, keep in mind that a customer service agent may have limited ability to mediate disputes between customers and other businesses. 

Toshiba used to sell a larger range of products in the United States. Calling about a product that is no longer sold or supported in the United States may result in frustration as customer service may not be able to assist you.

What Should You Do If You Have an Unsuccessful Call with Toshiba?

If you get off the phone with Toshiba and feel as though your questions were not answered or your issues were not resolved, don't give up. You may still have options:

First, review your call notes. If you didn't take notes during your call, write down or type out what you remember from the conversation. This process can help you identify potential areas of miscommunication or misunderstanding.

Next, call back. Explain to the representative that this is your second call about an issue. Describe the problem, what went wrong with the first call and your preferred resolution. This will help the agent understand your situation and he or she can work with you to craft an appropriate solution.

If a second call is ineffective, try getting in touch with Toshiba in another way. You can send an email to the company through your own email program or through Toshiba's online form. Another option would be to try to connect via one of the company's social media profiles.

If working with Toshiba directly isn't getting you the results you desire, contact the retailer that sold you the product. The company may be willing to advocate on your behalf or resolve the issue itself as a goodwill gesture.

Customer Number 800-631-3811 - by the Numbers

Nombor telefon untuk didail800-631-3811
Panggilan balik tersediaYA
Panggilan dijemput oleh orang yang sebenarYA
Jabatan yang anda hubungiKhidmat Pelanggan
Waktu pusat panggilanIsnin-Jumaat 8:00-08:00 EST
Masa terbaik untuk mendail3:45 petang
Navigasi labirin telefon ke manusiaUntuk bantuan komputer riba, tekan 3 untuk sokongan tv
Rata-rata menunggu
Penantian semasa5
Kedudukan (antara nombor telefon)1
Kedudukan (keseluruhan)1
Kaedah alternatiftelefon, sembang, web
Kualiti komunikasi91%
Kualiti pertolongan88%
Undian pelanggan675
Maklumat terakhir dikemas kiniFri Jan 27 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Toshiba's Best Toll-Free/800 Customer Phone Number

Ini adalah nombor telefon terbaik Toshiba, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen Toshiba. Nombor telefon ini adalah Nombor Telefon Terbaik Toshiba kerana 9,138 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 800-631-3811 termasuk Technical Support, Account Access, Track a Package, Refund a Charge, Return an Order dan masalah perkhidmatan pelanggan yang lain. Daripada cuba menghubungi Toshiba terlebih dahulu, pertimbangkan untuk menerangkan masalah anda terlebih dahulu; dari itu kita mungkin dapat mengesyorkan cara yang optimum untuk menghubungi mereka melalui telefon atau sembang atau web. Secara keseluruhan, Toshiba mempunyai 5 nombor telefon. Tidak selalu jelas cara terbaik untuk bercakap dengan perwakilan Toshiba, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

Contacting Toshiba - by phone or otherwise

Walaupun 800-631-3811 adalah nombor bebas tol terbaik Toshiba, ada 7 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka, menurut pelanggan Toshiba yang lain, adalah dengan menghubungi 800-457-7777 nombor telefon mereka untuk jabatan Perkhidmatan Pelanggan Komputer & Tablet mereka. Selain menelefon, pilihan kegemaran seterusnya bagi pelanggan yang mencari bantuan adalah melalui Live Chat untuk Customer Service. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi Toshiba, sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for Toshiba.

What is GetHuman's Relationship to Toshiba?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Toshiba. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Toshiba Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Toshiba contacts
Toshiba Nombor TelefonBEST
Toshiba Sembang Langsung
Toshiba Meja Bantuan
General customer information

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