TaxAct Phone Number

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319-373-3600
Customer service
Current Wait: 21 minit (6m avg)
Hours: Mon-Fri 7am-9pm, Sat 8am-6pm, Sun 10am-5pm CST; best time to call: 9:30am
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Reasons customers like you called recently

I have an account Self-employed versions of TaxACT account.*TaxACT guaranteed price for...
I received a letter from the IRS stating my income doesn't agree with the amount they s...
I need a copy of my **** returns.
The State refused my return,*the AGI doesn't agree with them. I can't get into the form...
I need to talk with someone
I already paid my fee and it's not letting me print. It says I need to pay it again.
I have a question as to my **** return.
I want to print my **** tax return so that I can apply for FAFSA for graduate school.
I am looking for my **** and **** tax return
I need to get copy of my tax return from **** and ****
I can't find my **** tax return anywhere on your site. It keeps saying I entered the w...
Originally filed return electronically in February, received that refund of ****. Had...
I filed my taxes on April *th **** and I still have not received my tax return. Is ther...
My Texas gas into a closed account now the IRS is saying they never received the money...
I cannot seem to find and print my Virginia state tax return for ****
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on TaxAct's Phone-Based Customer Care

TaxAct is an online tax preparation service. As a popular service that offers a very necessary function to millions of people, it isn't surprising that tax act receives many requests for customer service each and every day.

It should be noted that TaxAct provides services for individual and business taxes, as well as tax tools for professional accountants and tax preparers. As a result, there are some differences between the level of support and service provided for each group of TaxAct customers.

Why Do People Call TaxAct Customer Support?

People call TaxAct customer support for a range of reasons, including:

  • Help with setting up new accounts
  • Changing or canceling accounts
  • Troubleshooting and technical support
  • Billing inquiries
  • Tracking return submissions and refunds
  • Help with hacking or identity theft
  • Help with completion of tax returns

Best Practices for Calling TaxAct Customer Service

There are several things that you can do to help ensure that your call to TaxAct is handled in a quick and professional manner:

Make sure that you are calling the correct number. The company has several different products and divisions, and there are different numbers for the customer service departments of those divisions.

Before calling, make sure you have relevant documentation handy. This might include previous year's tax returns, order confirmations, correspondence from the IRS, correspondence from TaxAct regarding your request, screenshots, billing statements and other financial documents.

If you need help with using your online account, be in front of your computer or your device so that you can troubleshoot along with the customer service representative who takes your call.

Make sure you have pen and paper handy, or some other way of taking notes, so that you can keep a record of what happens during your conversation. These notes can be useful if you have to escalate your case.

How do Consumers Feel About Calling TaxAct Customer Service?

There does not appear to be a pattern of complaint about the level of customer service provided by TaxAct. Online research does not uncover many complaints, and the same holds true for standard news media. This seems to indicate that the level of service provided by the company is satisfactory.

What Kind of Issues can TaxAct Customer Service Representative Resolve?

Customer service representatives can resolve a range of issues, including providing assistance with setting up, changing, and canceling accounts, providing technical support for using the site and software, researching willing disputes and providing guidance on contacting the IRS or state tax authorities regarding tax related questions.

What Can't Be Resolved With a Call to TaxAct Customer Service?

TaxAct customer service can't resolve all issues that customers may have. For example, if there is an incompatibility between your computer or device and the company's software or online interface the representative may be able to recommend a workaround, but ultimately cannot be responsible for completely resolving the incompatibility. You may need to use the service on a different device or computer.

Secondly, it's important to note that customer service representatives are not legally allowed to provide you with tax advice. If you are having difficulty making decisions regarding your taxes, you will need to contact a licensed tax professional or attorney who can provide you with help.

Finally, representatives are unable to expedite actions taken by the IRS or state tax authorities. Once you've submitted your return, for example, decisions about refunds are made by the tax authority. Information about the status of your return or the amount of a payment you must make will be made by the tax authority and TaxAct cannot address or change these decisions.

What Should You Do If You Have an Unsuccessful Call with TaxAct?

If you get off the phone with TaxAct and feel as though your questions were not answered or your concerns were not resolved, don't give up. You may have options:

First, review the notes that you took during the call. It may be that there was an area of miscommunication or misunderstanding that derailed your conversation. Taking note of these areas can help you get things back on track with the second call.

Call back. Explain to the agent who takes your call at this is your second call about this matter and describe what happened during the first call. Then describe your desired resolution. This gives you and the agent a goal to work towards. Keep in mind that customer service representatives have different levels of training and experience and this new representative may be better able to understand your concerns and deal with your issue.

If you are unable to resolve your issue in a second call, try getting in touch with TaxAct in a different way. TaxAct does provide email customer service which would allow you to describe your issues in writing and also provides you with a written transcript of your communication with the company.

Customer Number 319-373-3600 - by the Numbers

Nombor telefon untuk didail319-373-3600
Panggilan balik tersediaYA
Panggilan dijemput oleh orang yang sebenarYA
Jabatan yang anda hubungiKhidmat Pelanggan
Waktu pusat panggilanIsnin-Jumaat 7 pagi-9 malam, Sabtu 8 pagi hingga 6 malam, Ahad 10 pagi hingga 5 petang CST
Masa terbaik untuk mendail9:30 pagi
Navigasi labirin telefon ke manusiaTekan 3
Rata-rata menunggu
Penantian semasa21
Kedudukan (antara nombor telefon)1
Kedudukan (keseluruhan)1
Kaedah alternatiftelefon, web
Kualiti komunikasi61%
Kualiti pertolongan58%
Undian pelanggan2,150
Maklumat terakhir dikemas kiniSun Oct 24 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

TaxAct's Best Toll-Free/800 Customer Phone Number

Ini adalah nombor telefon TaxAct terbaik, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen TaxAct. Nombor telefon ini adalah Nombor Telefon Terbaik TaxAct kerana 105,324 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 319-373-3600 termasuk Recover Account, Rejected Return, Ask For Tax Help, Software Problem, Refund a Charge dan masalah perkhidmatan pelanggan yang lain. Pusat panggilan TaxAct yang anda hubungi mempunyai pekerja dari Westlake, TX / Dominican Republic dan dibuka Mon-Fri 7am-9pm, Sat 8am-6pm, Sun 10am-5pm CST mengikut pelanggan. Secara keseluruhan, TaxAct mempunyai 2 nombor telefon. Tidak selalu jelas apakah kaedah terbaik untuk bercakap dengan perwakilan TaxAct, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

Contacting TaxAct - by phone or otherwise

Walaupun 319-373-3600 adalah nombor bebas tol terbaik TaxAct, ada 3 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka, menurut pelanggan TaxAct yang lain, adalah dengan menghubungi 319-373-4514 nombor telefon mereka untuk jabatan Sokongan teknikal mereka. Selain menelefon, pilihan kegemaran seterusnya bagi pelanggan yang mencari bantuan adalah melalui 319-373-4514 untuk Sokongan teknikal. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi TaxAct, sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for TaxAct.

What is GetHuman's Relationship to TaxAct?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TaxAct. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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TaxAct Contact Info

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Other Toll-free & Customer Numbers

Sokongan teknikal319-373-4514

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