Calling this number had some helpful aspects, although it also had a fair amount of issues. First, according to internet research, this number is actually mostly used to cancel T-Mobile service for a loved one who has passed away, but you can use it to connect with any T-Mobile technician or representative for any service.
When I called, I asked if I could get information about T-Mobile's home internet service, as I was interested in possibly using T-Mobile as my internet provider. The system did not have my question in its database, so it transferred me over to a live representative, which meant a wait of less than five minutes.
Upon getting connected with a representative, I was asked to provide my phone number and name. I explained that I was not a T-Mobile customer at the moment; I was calling to get information about possible options with internet service in my home. The representative said they would need to get a phone number from me in case we were disconnected, and I relented and provided the number.
The representative then asked for my full address, which I was worried about giving out and opted not to do so, providing the zip code instead so that the representative could still look that up and let me know the full and final cost of getting T-Mobile. The representative said they couldn't provide accurate details over the phone without getting my address, but on this one, I held firm and didn't share details of my home address. I said I wasn't comfortable handing out that information while I was still in the planning stages, which the rep understood.
The T-Mobile rep said my picture would be incomplete, but I explained that was fine with me; I just wanted to get started in discovering whether or not T-Mobile would make sense for my home internet. The rep then explained that the cost would vary based on whether or not T-Mobile was available at my home location. He said that I could expect a cost of around $50 to $60 per month, but I could go onto T-Mobile's website to better understand my actual cost.
The rep offered to walk me through the internet site so I could ask questions while finding out rates, but I said that wouldn't be necessary and I'd handle that on my own. With no additional questions left for him to answer, he thanked me for calling T-Mobile and wished me a pleasant day.
Overall, I found the representative friendly and helpful, even if I didn't appreciate T-Mobile's apparent need to get the address of everyone calling for any reason. The rep did all he could to answer my questions even while being apparently limited by company rules and regulations in case someone did not provide a full address. Based on this, I would use this number for customer assistance if I needed it.
T-Mobile Nombor telefon ini berada di kedudukan # 3 daripada 9 kerana 130,326 T-Mobile pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 877-746-0909 adalah untuk menghubungi T-Mobile Deceased Family Member Customer Service jabatan untuk masalah seperti Update Account Info, Account Access, Payment Arrangement, Dispute a Charge, Device Support. Sejauh yang kami tahu, T-Mobile mempunyai lokasi pusat panggilan di New Mexico or Texas or Philippines dan anda boleh menelefon pada waktu buka mereka 24 hours, 7 days. T-Mobile mempunyai 9 nombor telefon dan 15 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 877-746-0909 dan cara menghubungi atau menghubungi T-Mobile dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.
Memanggil T-Mobile pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Sayangnya, alat panggilan balik kami tidak tersedia untuk 877-746-0909. Untuk syarikat yang kami sokong, kami meminta anda, tekan butang kanan untuk melihat menu telefon, tunggu terus, dan hubungi anda semula apabila T-Mobile Deceased Family Member Customer Service ejen boleh bercakap. Ini tidak tersedia di sini, tetapi awasi masalah ini apabila timbulnya masalah perkhidmatan pelanggan dengan syarikat selain daripada T-Mobile Setelah melalui telefon dengan jabatan Deceased Family Member Customer Service {6}, anda mungkin perlu memberi mereka maklumat yang mengenal pasti anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.
Walaupun 877-746-0909 adalah nombor telefon T-Mobile # 3 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 800-937-8997 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 15 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan T-Mobile pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 58% skor untuk kemahiran komunikasi mereka dan 69% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.