OnStar Phone Number

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888-466-7827
Customer service
Current Wait: 11 minit (10m avg)
Hours: 24 hours, 7 days; best time to call: 2pm
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Get to a live person fastest: Tekan 1, kemudian 0
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Reasons customers like you called recently

Changes coming to OnStar turn by turn and HFC for **** Buick Verano.
Need to update my payment method
I have not received refund for two months charges after I had cancelled service! I was...
Traded vehicle with on star in august.
I lost my cari lost my car
Need to talk to somebody
Want to cancel my OnStar acct. Effective immediately thank u.
locked keys in the car need help getting keys out of the car
locked keys in the car need help unlocking the car
MyGMC app won’t unlock my car
I want to cancell my Onstar account. I can not get a call through on the number...
I bought my car in Nov of **** it had free on star for a month then it was off. Around...
Unable to reach anyone by telephone (*-***-***-**** and *-***-***-**** Loyalty Dept...
My vehicle is locked the keys in it can you unlock
Locked keys in **** **** high county siveraldo. Vin- *gc*c*eg*ff******
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on OnStar's Phone-Based Customer Care

OnStar is an automobile service that provides security, roadside assistance, diagnostics and communications to drivers. With customers around the world, it is not surprising that OnStar's customer service department receives a high volume of calls every day.

Why Do People Call OnStar Customer Support?

People call OnStar customer support for a range of reasons, including:

  • Starting, changing or canceling service
  • Product questions
  • Warranty claims
  • Troubleshooting assistance
  • Help with product set-up and operation
  • Billing issues

Best Practices for Calling OnStar Customer Service

Before calling OnStar, make sure that you are using the right number. OnStar offers both a standard toll-free customer service number as well as a TTY number for deaf and hearing-impaired customers.

Have relevant documentation on hand before calling. This might include your subscription agreement, billing statements, as well as your car make and model. It's also wise to have pen and paper handy for note-taking during your call.

How Do People Feel About Their Calls to OnStar Customer Support?

OnStar has been around for a while so it is not surprising that you can find a range of opinions about its service online and in the news media. Since OnStar provides a service as its product, it is sometimes difficult to distinguish between OnStar's customer support abilities and the OnStar service itself.

Some of the more significant complaints involve misunderstandings when it comes to billing and subscription issues. Some people feel that customer service representatives are too aggressive in trying to get callers to upgrade their plans. Others state that OnStar does not process cancellations in a timely manner.

What Kind of Issues Can OnStar Customer Support Resolve?

OnStar customer support can resolve many issues by phone, including answering questions about the service, assisting with subscription purchases and changes, and providing technical support.

What Can't Be Resolved by Phone With OnStar?

OnStar is a service, so its representatives can handle most issues over the phone. If there is a problem with your car or your call button, an OnStar agent may be able to troubleshoot the issue but you will need to work with your dealer or mechanic to make repairs.

What Can I Do If I Am Unhappy With My Call to OnStar?

If you get off the phone with OnStar and feel as though your issue was not resolved, don't give up. There are still options.

First, look over the notes that you took during your conversation. If you didn't take notes, spend a few minutes jotting down or typing out what happened during the call. Understanding where things went wrong during your initial conversation can help you get things back on track.

Next, call OnStar again. The next representative to whom you speak may have more experience or training. He or she may be able to resolve your issue for you.

If you are still unable to resolve issues with OnStar by phone, you may have some additional options. You could open a support case through OnStar's website if you are already a subscriber. Another option is to reach out via one of OnStar's social media platforms. A third option is to send a letter via postal mail. While this is a slow option, it may be effective as the person who reviews your letter may be in a position to give your letter a considered review.

Another option is to talk to your car dealership if it sold you the vehicle with OnStar installed. The manager may be willing to advocate for you with OnStar or to address technical problems in-house so that you don't have to go back and forth with OnStar customer support.

Customer Number 888-466-7827 - by the Numbers

Nombor telefon untuk didail888-466-7827
Panggilan balik tersediaYA
Panggilan dijemput oleh orang yang sebenarYA
Jabatan yang anda hubungiKhidmat Pelanggan
Waktu pusat panggilan24 jam, 7 hari
Masa terbaik untuk mendail2 petang
Navigasi labirin telefon ke manusiaTekan 1, kemudian 0
Rata-rata menunggu
Penantian semasa11
Kedudukan (antara nombor telefon)1
Kedudukan (keseluruhan)1
Kaedah alternatiftelefon, web, facebook
Kualiti komunikasi71%
Kualiti pertolongan66%
Undian pelanggan6,094
Maklumat terakhir dikemas kiniThu Oct 14 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

OnStar's Best Toll-Free/800 Customer Phone Number

Ini adalah nombor telefon OnStar terbaik, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen OnStar. Nombor telefon ini adalah Nombor Telefon Terbaik OnStar kerana 46,422 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 888-466-7827 termasuk Account Access, Cancel Account, Locked Out of Vehicle, Special Assistance, Update Account Info dan masalah perkhidmatan pelanggan yang lain. Pusat panggilan OnStar yang anda hubungi mempunyai pekerja dari Englewood, CO / Argentina dan dibuka 24 hours, 7 days mengikut pelanggan. Secara keseluruhan, OnStar mempunyai 1 nombor telefon. Tidak selalu jelas apakah kaedah terbaik untuk bercakap dengan perwakilan OnStar, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

Contacting OnStar - by phone or otherwise

Walaupun 888-466-7827 adalah nombor bebas tol terbaik OnStar, ada 3 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka adalah dengan memberitahu GetHuman mengenai masalah anda dan biarkan kami berusaha mencari cara terbaik untuk menghubungi mereka atau mencari bantuan untuk masalah tersebut. Selain menelefon, pilihan kegemaran seterusnya untuk pelanggan yang mencari bantuan adalah melalui Online Help untuk Customer Service. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi OnStar sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for OnStar.

What is GetHuman's Relationship to OnStar?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like OnStar. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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OnStar Contact Info

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