Zillow is a major online real estate marketplace. It is used by real estate professionals, homeowners, landlords, home buyers and people looking to rent. As one of the oldest and most respected platforms of its type, it is not surprising that Zillow gets a lot of requests for customer service each and every day.
People call Zillow customer support for a range of reasons, including:
There are several things that you can do to help ensure that your call to Zillow customer service is handled quickly and professionally:
Have relevant documentation handy, which may include screenshots, order confirmation emails, billing statements and communications between you and Zillow regarding your current issue.
Pay attention to the menu choices when you call Zillow. There are different options for real estate professionals and home buyers/renters. Select the appropriate menu item to ensure that your call is directed appropriately.
If you get voicemail, leave the information that is requested. Speak clearly and make sure that they have a way of contacting you.
Have some way of taking notes during your call. Call notes can be a big help if you have to speak to more than one person or have to escalate your complaint.
A review of online sources does not reveal a pattern of complaints against Zillow. This suggests that Zillow customer service offers quality care and support to those who contact it.
Zillow customer service can resolve many issues, including setting up, changing and canceling accounts, providing technical support, troubleshooting problems, initiating investigations into inappropriate content or cases of fraud and researching billing issues.
What Can't Be Resolved With a Call to Zillow Customer Service?
Customer service representatives are not mediators. Unless conduct by any party using Zillow violates its terms of service, significant conflicts between home buyers, sellers, or real estate professionals are a matter for the people involved, not Zillow's customer service agents.
Listings for housing are governed under federal, state and local antidiscrimination laws. A customer service representative cannot override laws that govern housing listings.
If Zillow doesn't work on your computer or device, a representative may be able to recommend a workaround, but cannot guarantee that it will work. You may have to work with the manufacturer of your device or computer to address the issue. You may also have to use a different device to access Zillow.
If you get off the phone with Zillow and feel as though your questions were not answered or your concerns were not resolved, don't give up. You may still have options.
First, review the notes that you took during your call. You may find areas of misunderstanding or miscommunication that contributed to the derailment of your first conversation.
Next, call back. Explain that this is your second call and describe what went wrong with the first one. You might also describe the resolution that you are seeking so that you and the agent are working toward a common goal. Keep in mind that representatives have different levels of training and experience, and this new agent may be in a better position to understand and address your concerns.
If a second call doesn't work, try another way of getting in touch. You can send a support form to Zillow through its website, which provides you with the benefit of a transcript of your communications with the company.
Ini adalah nombor telefon Zillow terbaik, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen Zillow. Nombor telefon ini adalah Nombor Telefon Terbaik Zillow kerana 69,450 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 206-470-7000 termasuk Change Zestimate, Update Property Info, Account Access, Report a Listing, Listing Setup dan masalah perkhidmatan pelanggan yang lain. Pusat panggilan Zillow yang anda hubungi mempunyai pekerja dari Washington dan dibuka Mon-Fri 9am-5pm EST mengikut pelanggan. Secara keseluruhan, Zillow mempunyai 1 nombor telefon. Tidak selalu jelas apakah kaedah terbaik untuk bercakap dengan perwakilan Zillow, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.
Walaupun 206-470-7000 adalah nombor bebas tol terbaik Zillow, ada 4 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka, menurut Zillow pelanggan lain, adalah dengan memberitahu GetHuman mengenai masalah anda di atas dan membiarkan kami mencari seseorang untuk membantu anda. Selain menelefon, pilihan kegemaran seterusnya untuk pelanggan yang mencari pertolongan adalah melalui listingsupport@zillow.com untuk Customer Service. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi Zillow, sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for Zillow.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Zillow. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Delta Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Samsung Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Delta or Samsung. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.