GEICO Phone Number

Calling GEICO customer service faster by GetHuman

Current Wait: 20 minit (18m avg)
Hours: 24 hours, 7 days; best time to call: 9:00am
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Reasons customers like you called recently

Need to cancel policy
11 jam yang lepas
my mother is biting my head off because i cant show her where today i removed a **** to...
sehari yang lepas
Need my bill for may...due June * don't need no late fees
sehari yang lepas
My vehicle is getting serviced due to an insurence claim and i need a rental
2 hari yang lepas
Adding a vehicle to our policy
2 hari yang lepas
I am purchasing a home and need information on home owners insurance
3 hari yang lepas
Need a copy of the homeowner's policy. Geico keeps sending emails with nothing attached...
3 hari yang lepas
I've been in the hospital for almost six weeks and the doctor is estimating another two...
3 hari yang lepas
Am i still covered with renters insurance. My num ber is ******* Someone stole all fo...
4 hari yang lepas
I have my aarp driver safety completion certificate. How do I send it to you?
4 hari yang lepas
Having a issue above a claim that was filed last July so can someone tell me something...
5 hari yang lepas
I am not writing because something happened. I am writing to request changing the month...
6 hari yang lepas
I have a billing question
8 hari yang lepas
Speak to customer service please
9 hari yang lepas
I need to know if someone can possibly look at my car sooner. Uncertain if it’s okay to drive
9 hari yang lepas
See more recent reasons for callingHelp me with my issue

Our Editor's Notes on GEICO's Phone-Based Customer Care

Government Employees Insurance Company, better known as GEICO, is a car insurance company that operates in the United States. With over 15 million policyholders, it isn't surprising that GEICO gets a lot of customer service requests.

Why Do People Call GEICO Customer Support?

People call GEICO customer support for a range of reasons, including:

  • Applying for a new policy
  • Canceling or a changing an existing policy
  • Questions about coverage
  • File a claim
  • Request roadside assistance
  • Questions about billing and payment issues
  • Appealing a decision

Best Practices for Calling GEICO Customer Service

Here are some tips for getting your questions answered and issues resolved quickly when you call GEICO customer service:

  • Like many large companies, GEICO has multiple divisions, each with its own customer service department. Before calling GEICO, make sure you are calling the correct number.
  • Before calling, make sure you have information and documentation relevant to your situation in front of you, including: Policy numbers, the name of your insurance agent, billing statements, police reports or citations, information from the other driver or drivers who were parties to an accident or collision, attorney information, medical bills and copies of previous correspondence between you and GEICO.
  • Have pen and paper handy so that you can take notes during your call.

It should be noted that if you are calling GEICO to purchase a policy, your call will be handled by a licensed insurance agent.

How do Consumers Feel About Calling GEICO Customer Service?

Consumer feelings about GEICO customer service varies, with some people praising the good service they've received while others express frustration over how their concerns have been treated and handled by GEICO customer service agents.

Some of the most common complaints about GEICO customer service revolves around the inability of GEICO customer service representatives to explain premium increases or to hasten roadside assistance services when customers need a tow.

What Kind of Issues can GEICO Customer Service Representative Resolve?

GEICO customer service representatives and phone-based insurance agents can address and resolve many issues, including starting, changing, and canceling policies, opening new claims, tracking claims, answering questions about coverage and premiums and researching billing transactions.

What Can't Be Resolved With a Call to GEICO Customer Service?

A GEICO customer support agent can't make determinations about insurance claims and don't set premium rates. If you are unhappy about how a claim has been handled or the fact that your insurance premiums have gone up, keep in mind that the person who answers the phone when you call had nothing to do with either decision. You may need to speak to your insurance agent or escalate your case with GEICO to achieve the resolution you want.

What Should You Do If You Have an Unsuccessful Call with GEICO?

If you get off the phone with GEICO customer service and feel as though your case has not been appropriately handled, or that your questions have not been answered, don't give up. You have several options when dealing with GEICO, so don't feel as though your last conversation with its customer service team is the last word on your issue.

  • First, review your notes from your original phone call to Geico. If you did not take notes during your call, write down what you remember from the conversation. This information can help keep your conversation on topic when you re-contact GEICO.
  • Next, call GEICO back. Keep in mind that customer service representatives have different levels of training and education, as well as experience. The next person you speak to may be able to resolve your situation, answer your question or escalate your case to an appropriate manager.
  • GEICO offers multiple contact methods. If calling doesn't seem to be working for you, consider sending an email through GEICO's online email form, getting in touch through social media or sending GEICO a letter through postal mail. One advantage of using social media or email is that you will have a written transcript of both sides of your conversation with GEICO.
  • Talk to the insurance agent who sold you your policy. He or she may be able to advocate for you.
  • If you are unable to resolve your issue after escalating your case to GEICO management, contact the agency in your state that oversees insurance companies. Filing a complaint takes time and you will likely not see an immediate result, but working through government channels can often be successful, especially if other policy-holders file similar complaints.

Customer Number 800-841-3000 - by the Numbers

Nombor telefon untuk didail
800-841-3000
Panggilan balik tersedia
YA
Panggilan dijemput oleh orang yang sebenar
YA
Jabatan yang anda hubungi
Khidmat Pelanggan
Waktu pusat panggilan
24 jam, 7 hari
Masa terbaik untuk mendail
09:00
Navigasi labirin telefon ke manusia
Tekan 0, tekan 0, tekan 0 kemudian tunggu
Rata-rata menunggu
Penantian semasa
20
Kedudukan (antara nombor telefon)
1
Kedudukan (keseluruhan)
1
Kaedah alternatif
telefon, twitter, web
Kualiti komunikasi
79%
Kualiti pertolongan
34%
Undian pelanggan
34,352
Maklumat terakhir dikemas kini
Wed May 27 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

GEICO's Best Toll-Free/800 Customer Phone Number

Ini adalah nombor telefon GEICO terbaik, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen GEICO. Nombor telefon ini adalah Nombor Telefon Terbaik GEICO kerana 286,824 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 800-841-3000 termasuk Coverage Questions, Make a Claim, Update Account Info, Cancel Policy, Refund a Charge dan masalah perkhidmatan pelanggan yang lain. Pusat panggilan GEICO yang anda hubungi mempunyai pekerja dari New York, California dan dibuka 24 hours, 7 days mengikut pelanggan. Secara keseluruhan, GEICO mempunyai 9 nombor telefon. Tidak selalu jelas apakah kaedah terbaik untuk bercakap dengan perwakilan GEICO, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

Contacting GEICO - by phone or otherwise

Walaupun 800-841-3000 adalah nombor bebas tol terbaik GEICO, ada 11 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka, menurut pelanggan GEICO yang lain, adalah dengan menghubungi 866-218-5964 nombor telefon mereka untuk jabatan pelanggan baru mereka. Selain menelefon, pilihan kegemaran seterusnya untuk pelanggan yang mencari bantuan adalah melalui 866-218-5964 untuk pelanggan baru. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi GEICO, sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for GEICO.

What is GetHuman's Relationship to GEICO?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like GEICO. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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