Contacting this number for assistance is only possible if you are already a customer of Booking.com. This number is designed to be used by people who have already booked online, which the automated system explains when you dial. When you call this number, you're sent to an automated message that tells you they're getting higher call volumes than normal and urges you to either call back another time or ask for help online if your request is not urgent.
If you stay on the line, the message further explains that the call center can only help people who provide a booking number. If you don't have that information, it tells you where in your e-mail you can find it. If you don't have an e-mail from Booking.com, it says you can log into your account with Booking and find it that way. If that also doesn't work, you cannot use the phone system for assistance.
To ensure that nobody can use the system who is not already a customer, the system puts in a request for you to enter your confirmation number, and there's no way for you to get around it. The system will use the confirmation number to identify your reservation and will not let you proceed without a valid number. At this point, someone looking for information has no choice but to hang up and search for help online.
Overall, I thought it made sense that Booking.com didn't offer any assistance over the phone. Given that this is an online-based company meant to help people search for and find hotels, most people who would call for information probably wouldn't be using Booking.com anyway. The phone system tells you that you can still find help online if needed, allowing all customers to get at least some information out of calling.
I also thought it made sense that this number didn't want anyone wasting time over the phone when they couldn't get assistance that way. If calls are higher than normal, Booking.com should provide its customers with as minimal a wait as possible. Keeping calls limited only to people who genuinely need assistance and can't resolve their issues online makes for a better experience for everyone involved.
Overall, I would not recommend using this phone number to get help unless you've already booked a room through Booking.com. If you haven't already used the site for a reservation, there won't be anything you can do with this number.
Ini adalah nombor telefon Booking.com terbaik, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen Booking.com. Nombor telefon ini adalah Nombor Telefon Terbaik Booking.com kerana 174,768 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 888-850-3958 termasuk Change My Booking, Question About A Booking, Refund My Booking, Overcharge on Account, Complaint About My Stay dan masalah perkhidmatan pelanggan yang lain. Pusat panggilan Booking.com yang anda hubungi mempunyai pekerja dari Toronto, Indonesia dan dibuka 24 hours, 7 days mengikut pelanggan. Secara keseluruhan, Booking.com mempunyai 1 nombor telefon. Tidak selalu jelas apakah kaedah terbaik untuk bercakap dengan perwakilan Booking.com, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Booking.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.