This number doesn't work for anything now, even though it was once an AT&T phone number. When you dial, you get an automated message thanking you for calling AT&T, but letting you know that the number you've dialed is no longer in service.
If you wish to continue to speak to someone from AT&T, the automated voice tells you to hang up and dial 1-800-288-2020 for assistance. The system then says goodbye, but it doesn't actually hang up the phone. That's left to the caller, as the system allows you to stay on the phone for as long as you want until you actually do hang up.
Researching this number shows that this number was once used for AT&T's East Coast business DSL arm of its customer service, but it appears that number was disconnected as early as 2018. It might have once been used for BellSouth's internet services under the AT&T umbrella, but it's clear that AT&T hasn't made any efforts to maintain it since at least before the pandemic.
Further research suggests that this number could have been used for BellSouth's customer service in the Southeast before getting amalgamated into the AT&T family. What is clear is that AT&T isn't the one promoting this number. When searching for this phone number on Google, none of the results on the first page are from an AT&T owned and operated website.
The last instance of this phone number showing up on an AT&T-owned website came from its forums, which suggested customers in the South could call this number for customer service in February 2018. Nothing else hints to AT&T using this number for anything at any time in the recent past.
Overall, I think AT&T has done a fine job of helping its legacy customers who might be reluctant to change or update their phone books. As a legacy phone carrier, AT&T likely has a lot of brand loyalty built up from older customers who are more likely to maintain a list of phone numbers either on their wall or on their Rolodexes.
When an older customer gets a phone number for a business, they're not likely to change it unless they have to. Given that the only way a customer would reach this number is if they had it saved, it's clear AT&T understands a portion of its customer base and wants to make the transition as easy as possible.
Given that this number doesn't work at all, I wouldn't use it for anything other than getting the new number and making sure you have it written down. While AT&T's commitment to its customers is admirable, that doesn't make this number very useful.
AT&T Nombor telefon ini berada di kedudukan # 12 daripada 13 kerana 220,254 AT&T pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 888-321-2375 adalah untuk menghubungi AT&T East Coast Business DSL jabatan untuk masalah seperti Cancel Service, Service Outage, Device Support, Dispute a Charge, Change Service. Sejauh yang kami tahu, AT&T mempunyai lokasi pusat panggilan di California or Florida or Georgia or Idaho or Iowa or Louisiana or Missouri or Montana or Oklahoma or Philippines or Texas dan anda boleh menelefon pada waktu buka mereka Mon-Fri 8am-6pm EST. AT&T mempunyai 13 nombor telefon dan 17 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 888-321-2375 dan cara menghubungi atau menghubungi AT&T dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.
Memanggil AT&T pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Sayangnya, alat panggilan balik kami tidak tersedia untuk 888-321-2375. Untuk syarikat yang kami sokong, kami meminta anda, tekan butang kanan untuk melihat menu telefon, tunggu terus, dan hubungi anda semula apabila AT&T East Coast Business DSL ejen boleh bercakap. Ini tidak tersedia di sini, tetapi awasi masalah ini apabila timbulnya masalah perkhidmatan pelanggan dengan syarikat selain daripada AT&T Setelah melalui telefon dengan jabatan East Coast Business DSL {6}, anda mungkin perlu memberi mereka maklumat yang mengenal pasti anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.
Walaupun 888-321-2375 adalah nombor telefon AT&T # 12 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 800-288-2020 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 17 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan AT&T pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 32% skor untuk kemahiran komunikasi mereka dan 56% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.