MasterCard Customer Service

Contact MasterCard & solve common issues

Use MasterCard's Phone Number

MasterCard's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about MasterCard. Below you will also find the phone and non-phone-based contact information we've gathered.

MasterCard: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for MasterCard.
There's more!
Click below to show 16 more questions, answers, and complete guides to common MasterCard customer support problems.

Contacting MasterCard customer support

Below you can compare and contrast the 2 ways to contact MasterCard by looking at which ones are the fastest and which ones other customers recommend the most for solving MasterCard customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact MasterCard across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-627-8372
Customer Service
38 mins91
Online Help at mastercard.us
Customer Service
< 2 hrs134

Recent reasons customers contacted MasterCard:

My MasterCard has been denied for pre-authorized payment to Netflix and also denied by...
I need to talk to someone about Mastercard allowing someone to Steele my $$$ out of my...
Good OK******************Hello Dear Friend *Could you Please help To provide something...
I received a email from MasterCard stating that I was Jean applied for MasterCard. My n...
I need to speak to the payment network operator about verifying transactions via Apple...
Need to speak with MasterCard about an issue with transfer I talked to direct Express a...
I have been told that master card will not pay for utube premium service. I have a ss d...
My Apple Card is being charged by the MTA without my acknowledgment* the card is automa...
I am Desmond Egenu with ATM card number **** **** **** ****(***) I have made a payment...
I lost my gold MasterCard about you and I have days ago I do not remember though what i...
Hi, I lost my gold MasterCard* I love them gold MasterCard, two days ago.*I do not reme...
Why is MasterCard blocking transactions to Google
Want to talk about a cheaper interest rate on cards.

Help me with my issue

Does GetHuman work with MasterCard?

GetHuman does not work with MasterCard's customer support operations, directly or in any other way. GetHuman has no partnership or relation to MasterCard at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check MasterCard's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting MasterCard at a Glance

MasterCard has no chat option
MasterCard has no customer email
MasterCard has 1 help forum
MasterCard has no twitter handle
MasterCard has no facebook page
Contact information overview

Answered on this page:

How Do I Sign Up for MasterCard Credit Card?
How Do I Report Fraud to MasterCard?
How Do I Select Paperless Bills with MasterCard?
How Do I Start Gaining Points with MasterCard?
How Does Closing My MasterCard Card Affect My Credit Score?
How Do I Check My Points Balance with MasterCard?
Why Was My MasterCard Credit Card Declined?
Solutions to common issues

Contacting Other Companies

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