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EVINE Live Customer FAQ

Top Answers & How-to Guides

What is EVINE Live's Phone Number?

The question we are asked most often is about how to talk to EVINE Live customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does EVINE Live offer gift wrapping services?

Yes, EVINE Live offers gift wrapping services for your convenience. When you make a purchase, you can choose to have your item gift-wrapped...
Ask any question you have about EVINE Live customer service, get an answer now.
Contact EVINE Live customer service

Order Management

How Do I Cancel My EVINE Live Order?

In summary, there are several ways to cancel an order on EVINE Live. You can do it via the website, phone, or email. If you are in...
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How Do I Change the Shipping Address on My Evine Order?

Remember that if you have submitted an incorrect shipping address for an Evine purchase and do not wish to pay additional fees for...
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How long does it take for an EVINE Live order to arrive?

The delivery time for EVINE Live orders depends on various factors. Typically, it takes about 7-10 business days for orders to be delivered....
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Returns and Policies

Can I return an item purchased from EVINE Live?

Yes, you can return an item purchased from EVINE Live. We strive to provide complete customer satisfaction, and we understand that...
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What is EVINE Live's return policy?

EVINE Live offers a hassle-free return policy for customers who are not fully satisfied with their purchase. The return period is within...
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Payment Methods

What payment methods are accepted on EVINE Live?

EVINE Live accepts a variety of payment methods to offer convenience and flexibility to its customers. You can make purchases using...
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Credit Card

What is the EVINE Live VIP credit card? How do I apply for one?

The EVINE Live VIP credit card is a convenient shopping tool exclusively available for EVINE Live customers. With this card, shoppers...
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Loyalty Program

What is EVINE Live's loyalty program? How does it work?

EVINE Live's loyalty program is called "EVINE Live VIP." It is a free program designed to reward customers for their continued support...
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International Shipping

Can I purchase EVINE Live products internationally?

Yes, EVINE Live does offer international shipping for its products. Customers from around the world can purchase items from EVINE Live...
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Gift Services

Does EVINE Live offer gift wrapping services?

Yes, EVINE Live offers gift wrapping services for your convenience. When you make a purchase, you can choose to have your item gift-wrapped...
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Help me with my EVINE Live customer service issue

Ask any question you have about EVINE Live customer service. We will do our best to get you answers right away.
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