Contact Sony

The best of the 6 ways to get in touch with Sony by GetHuman

Sony Phone Number
800-430-4433 · Khidmat Pelanggan
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Sony Live Chat
Unfortunately, Sony does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted Sony:

I’m on ps*. I setup a two step verification on my account, but I I’m not getting any te...
Bought upgrades to a games it didn't work
My call of duty account got hacked and I can’t log in
my playstation account was hacked
Forgot PlayStation network Email & password since I’ve never logged out since I made th...
Not sure why all my games have locks on them and I cannot go to the PlayStation store o...
I’m having the issue where I can’t log in my account and it keeps saying that undermantice
My son getting error when he trys log into playstation network error code ws******
I got locked out of my account and the only thing I know is my email I don't even know...
Someone stole my psn account and changed my password and my email
I buy a Sony Bravia SN ******* Model XBR-**A*G .. But the control remote in the manual...
Sony change my psn sign ID and I try to put the same email address but it not working a...
My account was hacked. I think, I was playing online it suddenly stop & signed my out...
Audio and video out of sync
On my ps* I was banned but I didn't do anything
More customer issues

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Sony contact information - compared

Above are our top recommendations for how to contact Sony, including their top phone number and live chat options. Below you can compare and contrast the 6 ways to contact Sony by looking at which ones are the fastest and which ones other customers recommend the most for solving Sony customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sony across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Khidmat Pelanggan
15 minit188
Sokongan teknikal
10 minit474
Perhubungan Pelanggan Negara
21 minit314
Online Help
Khidmat Pelanggan
<2 jam373
Perkhidmatan Pelanggan eSupport
2 minit123
Khidmat Pelanggan
3 minit237

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