The best of the 6 ways to get in touch with Sony by GetHuman
Sony Live Chat
Unfortunately, Sony does not offer live chat as a channel for customer service at this time.
Recent reasons customers contacted Sony:
I purchased vbucks from the PS* store, but when I open fortnite it’s not showing up. I...
I just bought a PlayStation * pro And ever since the update it’s been freezing up on me
My PlayStation account says that it has been permanently deleted idk why ??
I had been trying to get a response to an inquiry concerning a Sony TV,on the Sony Face...
Having software updates error the error code is*( SU-*****-*) and im really upset with...
White lines horizontal on bottom of TV. Second Sony Bravia to do this!
Cannot re download game previously purchased without buying again
I just bought something on a game via ps store and everything froze u guys got your mon...
Sony tv not connecting to internet. all our other devices remain connected and are wor...
I bought playstation plus but i cant play any games that need playstation plus. I would...
I cant subscription ps now ihave **$*I have not apay pal account and credit card
I need to know about your x***h **in tv is it better then the q** by Samsung *I’m buyin...
I haven’t got a email from playstation in it’s been a week now about my account
Need to get in my PlayStation account forgot password
I'm trying to find the Best way to talk to a live person in the Sony office about the p...More customer issues
Help me with my issue
Sony contact information - compared
Above are our top recommendations for how to contact Sony, including their top phone number and live chat options. Below you can compare and contrast the 6 ways to contact Sony by looking at which ones are the fastest and which ones other customers recommend the most for solving Sony customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sony across the following mediums: Phone, Web.
Does GetHuman work with Sony?
GetHuman does not work directly with Sony's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!