Contact Macy's

The best of the 9 ways to get in touch with Macy's by GetHuman

Macy's Phone Number
800-289-6229 · Khidmat Pelanggan
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Macy's rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Macy's Live Chat
Unfortunately, Macy's does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Macy's:

Macy's has wrongly charged my debit card an extra $**.**. They claim that I have made a...
I have an order that went to my son’s house in California instead of to my house in tex...
Wrong size was sent, need to exchange ASAP
I placed an order online yesterday late night and the item I ordered is now for $** I w...
Order received did not include correct merchandise
I would like to exchange. I would like to exchange the size of the shoes if possible. I...
Unable to cancel an order. Order * **********
Return made in store but update hasn’t been made on macys behalf. Was told by Klarna to...
I made a Macy's order during the past weekend and Just realized that the credit card I...
Price adjustment on my furniture order
I am requesting that my husband Euyen Noel is allowed to pick up my order...
Of all the companies I purchased from this Black Friday weekend YOU have the worst onli...
I need price adjustment for women flannel shirt, my order no is **********, it is style...
Hi..I need price adjustment for a stuff
Need to cancel an order * **********
More customer issues

Help me with my issue

Macy's contact information - compared

Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter.

Phone number / contactWaitVotes
Khidmat Pelanggan
10 minit770
Suruhanjaya Keselamatan Produk Pengguna
2 minit81
Perkhidmatan Pelanggan Eksekutif
38 minit148
Pejabat Korporat
10 minit392
Khidmat Pelanggan
<10 jam238
Perkhidmatan Pelanggan Eksekutif
38 minit142
Online Help
Khidmat Pelanggan
<39 jam166
Khidmat Pelanggan
2 minit401
Khidmat Pelanggan
2 minit375

Does GetHuman work with Macy's?

GetHuman does not work with Macy's's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Macy's at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Macy's's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!