Contact Macy's

The best of the 9 ways to get in touch with Macy's by GetHuman

Macy's Phone Number
800-289-6229 · Khidmat Pelanggan
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Macy's Live Chat
Unfortunately, Macy's does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Macy's:

I want to change the shipping address of my order.
Applied for Macys card and said I wS,approved. Never received card. Rosalind Henderson...
Haven't received my refund
I would like to return part of this order but says I must contact Cust. Serv. ************
Need to cancel order because not getting it in time
Hello on my order* *************** I want to make sure I ordered pink
I wonder if someone has an account in my name? My name is Thomas Davis and I'm from Mem...
I never received my order and it’s been * weeks but still no response
I Want to exchange shoes for bigger size, size is too small
I am from Australia. I ordered earrings and they were not in the box upon arrival. I am...
Ordered Coat but did not get confirmation email or anything.
I'd like to buy acqua di gio profondo *.* oz for the sale price that was listed yesterd...
I would like to change the address on my order
have a simple question, the JM COLLECTION, is it just for Petites? I wear a Misses si...
I would like price adjustment as the price of an item i bought * days ago has dropped.
More customer issues

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Macy's contact information - compared

Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter.

Phone number / contactWaitVotes
Khidmat Pelanggan
10 minit770
Suruhanjaya Keselamatan Produk Pengguna
2 minit81
Perkhidmatan Pelanggan Eksekutif
38 minit148
Pejabat Korporat
10 minit391
Khidmat Pelanggan
<10 jam237
Perkhidmatan Pelanggan Eksekutif
38 minit141
Online Help
Khidmat Pelanggan
<39 jam165
Khidmat Pelanggan
2 minit400
Khidmat Pelanggan
2 minit374

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