Contact Macy's

The best of the 9 ways to get in touch with Macy's by GetHuman

Macy's Phone Number
800-289-6229 · Khidmat Pelanggan
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Macy's rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Macy's Live Chat
Unfortunately, Macy's does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Macy's:

During May, I openned a Macy's credit card shortly before I went to Europe for three mo...
Hello, good afternoon, I want to change the address of an order-
problem with a klarna return
My order ********** got delivered on the wrong address. Instead of Delaware, it got del...
Stolen card used for an order
On ********* I ordered some pearl earrings. Order No. **********. When they shipped I t...
Order ********** July **th *****what is the status*it says a label was created *no ship...
I received the Lena the Lamb Little Blessings toy for my baby for Christmas. It was ord...
Hi Frank Gagliano here ,I want to cancel my account.
I purchased a pair esplanade wedge heel sandal Michael Kors and i was give a ** and...
I want to make an exchange for a bigger size but the only system will only allow a return.
I would like a price adjustment on order *********** the Journee Geneva wedge sandals
Can i change the name on my pick up order to my husband’s name because i won’t be able...
Order *********** * * items **I ordered this item when it showed it was available.*I pu...
Hello,**I ordered a headboard a few months ago that was backordered, I was told it will...
More customer issues

Help me with my issue

Macy's contact information - compared

Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter.

Phone number / contactWaitVotes
800-289-6229
Khidmat Pelanggan
10 minit770
888-257-5949
Suruhanjaya Keselamatan Produk Pengguna
2 minit81
800-264-0069
Perkhidmatan Pelanggan Eksekutif
38 minit148
212-494-3000
Pejabat Korporat
10 minit393
customerservice@macys.com
Khidmat Pelanggan
<10 jam239
877-887-8781
Perkhidmatan Pelanggan Eksekutif
38 minit143
Online Help
Khidmat Pelanggan
<39 jam167
facebook.com/Macys?v=wall
Khidmat Pelanggan
2 minit402
https://twitter.com/macys
Khidmat Pelanggan
2 minit376

Does GetHuman work with Macy's?

GetHuman does not work directly with Macy's's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!