The best of the 3 ways to get in touch with DHL by GetHuman
DHL Live Chat
Unfortunately, DHL does not offer live chat as a channel for customer service at this time.
Recent reasons customers contacted DHL:
No movement on my package in * days. No response from customer service I need my package
My package hasn’t moved. Tracking ********** when will it be delivered.
Hi, I need to send a letter with a tracking number to Cebu in the Philippines. Is this...
***********************Why was it returned to sender
Package delivered to wrong address
********** This package has been on hold. Why? When will it be delivered?*Please h...
Delivery expectation, call me *** *** ****
My package says delivered, but I have no package
I was to get my delivery today but haven’t got it.
I need to pick up a package at service point instead tif final destination
I paid for express shipping on Shein for the package to be delivered nov **-**. However...
I have a package ********** on hold that I need to speak with someone about.
We got a message stating that our package was stopped at customs and they need informat...
they said that my package wasn't accepted but they never even came near my house. They...
I received a notification from DHL on a shipment that I was expecting for customs dutie...More customer issues
Help me with my issue
DHL contact information - compared
Above are our top recommendations for how to contact DHL, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact DHL by looking at which ones are the fastest and which ones other customers recommend the most for solving DHL customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact DHL across the following mediums: Phone, Web.
Does GetHuman work with DHL?
GetHuman does not work directly with DHL's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!