Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · Khidmat Pelanggan
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

I want my return monies returned to my credit card like I said in my return instruction...
My order was not delivered today because of a issue . I need more information.
Would like to sign up for streaming service
I am unable to cancel a subscribe and save monthly order. I recently received a shipmen...
I keep getting phone calls saying someone charged $ *** and some odd amount to my accou...
I would like Amazon to send me the correct item which I already have paid for* the item...
You sent me the wrong item* I returned it three weeks ago* still no credit*refund* I ha...
I am trying to order a book through Amazon.comm, but I am unable to change payment to a...
I have a question about order****-*******-******* I think I may be a couple dollars sho...
Why my order is cancelled
This item cannot be shipped to your selected delivery location. Please choose a differe...
Will probably be canceling Amazon Prime. Cannot place Amazon order anymore. Comes up...
Please have someone to reach out to me. I purchased a Apple Watch series * and my daugh...
I placed an order ****-*******-******* on April *. It was shorts that I wanted to see...
I just got a phone call from a Amazon staff member saying someone was using my credit c...
More customer issues

Help me with my issue

Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
Khidmat Pelanggan
3 minit2376
Khidmat Pelanggan
<10 jam2078
Live Chat
Khidmat Pelanggan
3 minit999
Online Help
Khidmat Pelanggan
<6.85715 jam1657
Khidmat Pelanggan
10 minit2694
Khidmat Pelanggan
6 minit2543
Online Help
Khidmat Pelanggan
<2 jam2535

Does GetHuman work with Amazon?

GetHuman does not work directly with Amazon's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!