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Mojang Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Mojang customer support.

Mojang's Best Contact Information

Q:

How do I contact Mojang customer service?

A:Mojang does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Mojang starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:

Does Mojang offer 24 hour customer service?

A:Not by phone. But you can contact Mojang 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Mojang Customer Service

There are other ways to contact Mojang customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

help.mojang.com - Customer Service
Use this link to submit your issue to them online
24 hours, 7 days
As a last, sometimes only, resort- Mojang customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

You came here to see Mojang's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Mojang agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Mojang anyways and help you with your issue. Over the last 18 months, 5,742 customers like you have come in search of a phone number for Mojang and helped us confirm they don't have one. Common reasons that people try to call Mojang customer support department include Problem With the App, Account Access, Trouble Downloading, Billing, Change Security Questions and other customer service issues. Rather than trying to call Mojang first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Mojang doesn't have any phone numbers. It's not always clear what is the best way to talk to Mojang representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Mojang Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Mojang, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Mojang customers like yourself.

GetHuman does not provide call center services or customer support operations for Mojang. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Mojang. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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