When calling Western Union, customers are greeted with the option to hear messages in English, Spanish or French before a recording directs callers to visit Western Union's website for faster service. If you remain on the line, the automated system first asks if you're calling to report fraud or have a fraud-related concern/question. I said no and moved on to the next choices.
Callers are prompted to tell the automated system in a few words exactly what they need. I wanted to learn about the process for transferring money over the phone as well as online, so I chose to say "send money." I was then directed to say whether I would send money using cash, card or my bank account, and also if my transfer preference would be over the phone, through the website or a Western Union app.
After listening to a two-minute recording about avoiding becoming a fraud victim, I was given the option to send money to family and friends over the phone through the automated menu. Callers are warned not to transfer money to unknown recipients as well as for emergencies, job opportunities, telemarketing requests, tax payments or charities. Rather than proceed with the menu, I attempted to reach a customer service representative to ask some questions.
There’s no option for speaking with someone, so I pressed 0, which did nothing. Next, I said the word "operator" into the phone, and the recording told me to hold while being transferred to an agent. A brief pause led to a live representative who immediately asked if I was sending money from North America. Instead, I jumped into my questions about the process of wiring funds.
She proceeded to explain I could send money now over the phone for a small fee or download Western Union’s mobile app to make my first transfer for free. You set up an account as part of the app and can monitor your transfers. This seemed like a winning option, yet I hesitated to proceed with the app due to security issues. The rep assured me thousands of customers use the app, and as long as I’m sending money to people I know, it would be fine. Additionally, the app allows you to track your transfer as it's in process.
Making transfers online from a home computer or laptop via Western Union’s website is another choice. She was very quick to answer my questions while also ready to end the call if I wasn’t interested in proceeding with a transaction over the phone. I did have one other question: How soon after confirming the transfer would I know the funds had been securely sent? Western Union would send me an email within five minutes, she explained. The recipient would need to show a valid ID to access the funds. Overall, the call was helpful, as all my questions were answered and concerns addressed.
Western Union Nombor telefon ini berada di kedudukan # 2 daripada 4 kerana 74,682 Western Union pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 800-448-1492 adalah untuk menghubungi Western Union Fraud Hotline jabatan untuk masalah seperti Missing Transfer, Trouble Receiving a Payment, Cancel Transfer, Blocked Account, Update Account Info. Sejauh yang kami tahu, Western Union mempunyai lokasi pusat panggilan di California or Texas or Florida or New York dan anda boleh menelefon pada waktu buka mereka 24 hours, 7 days. Western Union mempunyai 4 nombor telefon dan 7 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 800-448-1492 dan cara menghubungi atau menghubungi Western Union dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.
Memanggil Western Union pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Sayangnya, alat panggilan balik kami tidak tersedia untuk 800-448-1492. Untuk syarikat yang kami sokong, kami meminta anda, tekan butang kanan untuk melihat menu telefon, tunggu terus, dan hubungi anda semula apabila Western Union Fraud Hotline ejen boleh bercakap. Ini tidak tersedia di sini, tetapi awasi masalah ini apabila timbulnya masalah perkhidmatan pelanggan dengan syarikat selain daripada Western Union Setelah melalui telefon dengan jabatan Fraud Hotline {6}, anda mungkin perlu memberi mereka maklumat yang mengenal pasti anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.
Walaupun 800-448-1492 adalah nombor telefon Western Union # 2 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 800-999-9660 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 7 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan Western Union pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 87% skor untuk kemahiran komunikasi mereka dan 66% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.