Vodafone (UK) Phone Number

Calling Vodafone (UK) customer service faster by GetHuman

0870-0700191
Customer service
Current Wait: 133 minit (89m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
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Reasons customers like you called recently

I am trying to order Gigafast Broadband from Vodafone, but I need to retain my existing...
I have changed my mobile from voadafone to bt using a new bt sim card. vodafone have no...
I left my phone on charge for a week or so without using it. I thought Ihad switched...
Vodafone keep calling to discuss a complaint but they always send their calls direct to...
I would like my £** refunded or credited to my account
I topped up my freedom bundle this morning and received a message saying it was unsucce...
I need a new sim for Samsung galaxy a* my number is ***********
I live in Dalmally and for the past few days we have had no mobile signal I have a wor...
Have received letter about a mobile and account that doesn't exist - account no...
My name is Paul WIlkes, my address is ** Calder Roa, Bellsquarry EH** *AA. We are being...
I had Problems connecting to Servers made by other people, so I checked my IPv* Address...
Your survey about customer satisfaction is confusing in the rating not clear regarding...
One of your long term customer is using my address he as not lived at this address for...
Please check my land line for a fault as it is only giving an engaged signal when l rin...
My landline is not working l have unplugged it and plugged it back in but everytime l t...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Vodafone (UK)'s Phone-Based Customer Care

Vodafone (UK) is a telecommunications company that provides mobile phone and broadband Internet service. With over 17.8 million subscribers, it isn't surprising that Vodafone (UK) receives a lot of customer service calls.

Why Do People Call Vodafone (UK) Customer Support?

People call Vodafone for a range of reasons, including:

  • Starting new service
  • Changing or canceling service
  • Technical support
  • Scheduling a technician's visit
  • Billing questions
  • Reporting a lost or stolen advice

Best Practices for Calling Vodafone (UK) Customer Service

To help ensure that your call to Vodafone (UK) goes quickly and smoothly, consider the following:

  • Call the correct number at the correct time. There are different phone numbers for consumer and business accounts. There is also a separate number for international calls.
  • Check the time. Customer service is available for pay monthly accounts and for lost/stolen phones 24/7. Pay-as-you-go and home broadband accounts have phone-based customer service from 8 am to 9 pm, and you can upgrade or cancel your account from 8 am to 8 pm daily.
  • Before placing your call, gather any necessary documentation, including your account number, bills, proof of payment (such as a statement from your bank or credit card company) and any correspondence between you and Vodafone (UK) regarding your case
  • If you are calling for help with a device, have it in front of you so that you can troubleshoot along with the customer service representative.
  • Taking notes during your call is often a wise idea. Have pen and paper handy.

How do Consumers Feel About Calling Vodafone (UK) Customer Service?

In 2016, Vodafone was fined $4.6 million pounds for various violations, including a failure to respond to customer complaints properly. Unfortunately, it seems as though customer service has not improved much. In 2019, Vodafone (UK) was voted the worst mobile phone provider in the country.One in five respondents indicated that they had received poor customer service from Vodafone.

What Kind of Issues can Vodafone (UK) Customer Service Representative Resolve?

Vodafone UK customer service representatives can resolve a wide range of issues over the phone. These can include some basic troubleshooting of devices and services, upgrades or cancellations of plans, purchasing new services, setting up technician appointments and addressing billing inquiries.

What Can't Be Resolved With a Call to Vodafone (UK) Customer Service?

While a customer service representative can troubleshoot some issues with devices and systems, they are unable to perform repairs remotely. If you are having problems with a device you may need to bring or mail it to a repair center. Your Vodafone (UK) representative may be able to direct you to a repair center or provide you with a pre-printed mailing label.

Early, some broadband issues may require a repair visit from a technician. A customer service representative can schedule a visit for you.

What Should You Do If You Have an Unsuccessful Call with Vodafone (UK)?

Get off the phone with a Vodafone (UK) customer service agent and feel as though you did not accomplish anything, don't give up. You may still have options for obtaining a resolution.

  • First, review any notes that you took during your original call. This information can be very helpful when you explain your concerns to another Vodafone (UK) agent. If you didn't take notes during your call, write down or type out what you remember from your conversation.
  • Your next step is to call back. You may be in luck and the next representative you speak to could have more training or experience and actually be able to resolve your issue.
  • If you can't resolve your issue with Vodafone (UK), Try getting in touch via a different method. Vodafone does offer a live chat option that offers the benefit of providing a transcript of your conversation. Vodafone (UK) also monitors its social media accounts, so that is another option.
  • Another option is to use Vodafone (UK)'s community message boards and ask for help from other uses or the board monitors.
  • Vodafone (UK) also has a separate complaint department that you can access from its website. You can submit a complaint via email or postal mail.
  • If all else fails, you can file a complaint with Ofcom, the UK regulator of telecommunications companies.

Customer Number 0870-0700191 - by the Numbers

Nombor telefon untuk didail0870-0700191
Panggilan balik tersediaTIDAK
Panggilan dijemput oleh orang yang sebenarYA
Jabatan yang anda hubungiKhidmat Pelanggan
Waktu pusat panggilan24 jam, 7 hari
Masa terbaik untuk mendail10:45 pagi
Navigasi labirin telefon ke manusiaIkuti arahan untuk membuat pertanyaan mengenai bil
Rata-rata menunggu
Penantian semasa133
Kedudukan (antara nombor telefon)1
Kedudukan (keseluruhan)1
Kaedah alternatiftelefon, e-mel, web, twitter
Kualiti komunikasi81%
Kualiti pertolongan73%
Undian pelanggan639
Maklumat terakhir dikemas kiniThu Feb 25 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Vodafone (UK)'s Best Toll-Free/800 Customer Phone Number

Ini adalah nombor telefon Vodafone (UK) terbaik, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen Vodafone (UK). Nombor telefon ini adalah Nombor Telefon Terbaik Vodafone (UK) kerana 14,244 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 0870-0700191 termasuk Technical support, Payment arrangement, Account access, Cancel order, Change plan dan masalah perkhidmatan pelanggan yang lain. Daripada cuba menghubungi Vodafone (UK), kami mengesyorkan anda memberitahu kami apa masalah yang anda hadapi dan kemudian menghubungi mereka melalui telefon atau e-mel atau web atau twitter. Secara keseluruhan, Vodafone (UK) mempunyai 2 nombor telefon. Tidak selalu jelas cara terbaik untuk bercakap dengan perwakilan Vodafone (UK), jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

Contacting Vodafone (UK) - by phone or otherwise

Walaupun 0870-0700191 adalah nombor bebas tol terbaik Vodafone (UK), ada 5 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka, menurut pelanggan Vodafone (UK) yang lain, adalah dengan menghubungi +44-7024017198 nombor telefon mereka untuk jabatan Sokongan teknikal mereka. Selain menelefon, pilihan kegemaran seterusnya untuk pelanggan yang mencari bantuan adalah melalui consumer@help.vodafone.co.uk untuk Customer Service. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi Vodafone (UK), sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for Vodafone (UK).

What is GetHuman's Relationship to Vodafone (UK)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Vodafone (UK). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our FedEx Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the American Airlines Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like FedEx or American Airlines. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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