Some reasons consumers call the UPS customer service number include tracking packages, getting information about the cost of sending items or finding a UPS Center.
I called to see if I could call a UPS driver to pick up something I needed to return. Upon answering my call, an automated voice response system offered the option of hearing the information in Spanish. It also explained that the company may monitor the call for quality and training purposes.
The system mentioned seasonal job opportunities. I had no interest in this information but listened to it and a statement about changes in their operating schedule.
Based on the information provided at that point, I concluded that maybe this was not the number I should call about getting an item picked up at my house for return. However, I stayed with the call because I figured if I could speak with a human, that person could help me.
The automated system requested my tracking number. I told it that I did not have the number. Then it asked if I was a sender, receiver or third party for the package requiring tracking. It requested my tracking number again, and I repeated that I did not have it. However, while on the line, I was trying to find an email that contained the number.
Finally, the system said it would connect me with someone who could help. Before connecting me with a human, the automated voice repeated the information about call monitoring and directed me to the company’s website to learn how they handle privacy issues.
When the customer service representative answered, they asked for my name. I asked them how to get someone to pick up a package from my house. The representative asked for my tracking number. By this time, I had found and could share the number. The individual also asked for my phone number, which I provided. He asked me to repeat some of the information, probably because there was noise in his background.
I mentioned again that I was only interested in returning an item that was part of a larger order and wanted someone from UPS to pick it up at my house. The individual replied, but unfortunately, there was loud background noise, and I could not understand what he was saying. I did hear something about taking it to a UPS center, but that’s not what I asked.
My biggest problem with this call was not hearing what the customer service representative said. Answering my question about a UPS pick-up should have been simple. However, the noisy setting where he was answering calls made it hard for us to listen and speak to each other. I assumed the person might have been working in a customer service center where others were calling.
The noise made it hard to hear and rendered the call useless. It was annoying to call the customer service number and listen to automated information that had nothing to do with what I needed.
UPS Nombor telefon ini berada di kedudukan # 2 daripada 5 kerana 157,950 UPS pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 800-457-4022 adalah untuk menghubungi UPS Tracking jabatan untuk masalah seperti Lost Package, Track a Package, Change Delivery Address, Missing Delivery, Delivery Issue. Sejauh yang kami tahu, UPS mempunyai lokasi pusat panggilan di Michigan dan anda boleh menelefon pada waktu buka mereka 24 hours, 7 days. UPS mempunyai 5 nombor telefon dan 15 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 800-457-4022 dan cara menghubungi atau menghubungi UPS dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.
Memanggil UPS pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Sayangnya, alat panggilan balik kami tidak tersedia untuk 800-457-4022. Untuk syarikat yang kami sokong, kami meminta anda, tekan butang kanan untuk melihat menu telefon, tunggu terus, dan hubungi anda semula apabila UPS Tracking ejen boleh bercakap. Ini tidak tersedia di sini, tetapi awasi masalah ini apabila timbulnya masalah perkhidmatan pelanggan dengan syarikat selain daripada UPS Setelah melalui telefon dengan jabatan Tracking {6}, anda mungkin perlu memberi mereka maklumat yang mengenal pasti anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.
Walaupun 800-457-4022 adalah nombor telefon UPS # 2 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 800-742-5877 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 15 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan UPS pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 72% skor untuk kemahiran komunikasi mereka dan 75% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.