Tracfone Phone Number

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800-378-9575
Customer service
Current Wait: 9 minit (8m avg)
Hours: Mon-Sat 8am-10pm EST; best time to call: 8:20am
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Reasons customers like you called recently

My phone reminds me to finish setting up my voice mail but when I try I am asked to ent...
My number I have with y’all is ***-***-**** my phone locked forgot password so it is as...
lost service prior to Thanksgiving. Thought I was only out of cell tower range (was in...
I HAVE A SAMSUNG GALAXY S* AND HAS PROBLEMS AND I AHAVE A GALAXY CORE PRIME THAT I HAV...
I want to know how many minutes are on my husband phone and when will it run out
I bought a A***DL ****** the on*off button come off i need it repIRED
My friends tracfhone has stop ringer when someone calls the make is LG and the model nu...
Just starting with Tracfone and question is* if I call from Michigan to Toronto, Canada...
I dropped my iPhone and the back glass broke on it
Add data to my account
I have an LG Rebel * (Tracfone)*I would like to upgrade to a newer phone with more tha...
tracfone website does not recognize my passwords and I have had to change passwords any...
Can’t access my voicemail. Password for phone doesn’t work and last * digits of m* phon...
cannot call call australia. message do to restritions you cannot call
Need device check. I am unable to make calls.*I keep getting message that my access cod...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Tracfone's Phone-Based Customer Care

TracFone is a prepaid budget mobile phone service provider. As one of the most well-known prepaid phone companies in the country, it is not surprising that TracFone gets a lot of requests for customer service each and every day.

Why Do People Call TracFone Customer Support?

People call TracFone for a range of reasons, including:

  • Starting, changing or canceling service
  • Purchasing or upgrading a mobile device or accessories
  • Troubleshooting and technical support
  • Billing inquiries
  • Changing personal information on account
  • Reporting hacking or identity theft
  • Reporting a lost or stolen phone

Best Practices for Calling TracFone Customer Service

There are several ways to help ensure that your call to TracFone customer service is handled quickly and professionally:

  • Call during business hours. TracFone phone-based customer service is available seven days a week from 8 AM to 11:45 PM Eastern time.
  • Before calling, make sure you have relevant documentation in front of you. This might include service contracts, order confirmations, screenshots, billing statements and any correspondence between you and TracFone regarding your account or your issue.
  • If you are calling for help with your device or service, have your device handy so that you can troubleshoot along with the customer service representative. If possible, if you are calling about your phone, have another phone handy so that you can work with the phone that is malfunctioning while also speaking with a customer service representative.
  • Have some way of taking notes during your call. Call notes can be helpful if you have to speak to more than one person or need to escalate your case.

How do Consumers Feel About Calling TracFone Customer Service?

Consumer feedback on the level of support offered by TracFone is mixed. Some complain of long wait times and customer service representatives that seem to stick to a script rather than providing real help. However, other consumers are reasonably happy with the level of customer support they have received.

What Kind of Issues can a TracFone Customer Service Representative Resolve?

TracFone customer service representatives can resolve many consumer issues, including help with starting, upgrading, downgrading or canceling service, switching numbers, changing customer information, troubleshooting, researching billing issues, and providing technical support.

What Can't Be Resolved With a Call to TracFone Customer Service?

TracFone customer service may not be able to resolve problems with equipment beyond simple troubleshooting. You may have to work with the representative to arrange to have the phone repaired or returned to the manufacturer for placement. If you are using your own phone or device, not one provided by TracFone, and it is incompatible with the TracFone system, the representative may be able to suggest a workaround but is unlikely to be able to completely resolve the issue. You will have to work directly with the manufacturer or obtain a new device to ensure full compatibility.

What Should You Do If You Have an Unsuccessful Call with TracFone?

If you get off the phone with TracFone customer service and feel as though your questions were not answered or your call was not handled properly, don't give up. There are still options available to you.

  • First, review your call notes. You may be able to identify an area of misunderstanding or miscommunication that contributed to the derailment of your first call.
  • Second, call back. You may have the good fortune of connecting with an agent with more experience or training and who is better able to understand your concerns and provide you with an appropriate resolution. When you call, politely explained this is your second communication about your issue and describe what went wrong with the first call. You may also want to describe your preferred resolution so the agent and yourself are working together toward a common goal.
  • If a second call does not work, try getting in touch another way. TracFone offers live chat as an alternative to calling. In addition, you could also send a letter to the executive resolutions team via snail mail. While this is a slow way to get a response, it may be the most effective as many companies take letters sent by postal mail seriously. Another option is to go to the store where you purchased your TracFone plan and speak to a manager there. The manager may be willing to advocate on your behalf or may be willing to handle the situation him or herself as a goodwill gesture.

Customer Number 800-378-9575 - by the Numbers

Nombor telefon untuk didail800-378-9575
Panggilan balik tersediaYA
Panggilan dijemput oleh orang yang sebenarYA
Jabatan yang anda hubungiKhidmat Pelanggan
Waktu pusat panggilanIsnin-Sabtu 8 am-10pm EST
Masa terbaik untuk mendail8:20 pagi
Navigasi labirin telefon ke manusiaTekan 1 untuk Bahasa Inggeris kemudian tekan 1 untuk Tracfone dan kemudian tekan 4 di menu seterusnya untuk mendapatkan bantuan untuk pelanggan baru dan sedia ada.
Rata-rata menunggu
Penantian semasa9
Kedudukan (antara nombor telefon)1
Kedudukan (keseluruhan)1
Kaedah alternatiftelefon, sembang, web, facebook, twitter
Kualiti komunikasi65%
Kualiti pertolongan58%
Undian pelanggan2,762
Maklumat terakhir dikemas kiniFri Nov 26 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Tracfone's Best Toll-Free/800 Customer Phone Number

Ini adalah nombor telefon Tracfone terbaik, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen Tracfone. Nombor telefon ini adalah Nombor Telefon Terbaik Tracfone kerana 95,316 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 800-378-9575 termasuk Recover Account, Add Minutes, Transfer Phone Number, Lost or Stolen Phone, Device Support dan masalah perkhidmatan pelanggan yang lain. Pusat panggilan Tracfone yang anda hubungi mempunyai pekerja dari Florida dan dibuka Mon-Sat 8am-10pm EST mengikut pelanggan. Secara keseluruhan, Tracfone mempunyai 6 nombor telefon. Tidak selalu jelas apakah kaedah terbaik untuk bercakap dengan perwakilan Tracfone, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

Contacting Tracfone - by phone or otherwise

Walaupun 800-378-9575 adalah nombor bebas tol terbaik Tracfone, ada 11 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka, menurut pelanggan Tracfone yang lain, adalah dengan menghubungi 800-876-5753 nombor telefon mereka untuk jabatan Pejabat Korporat mereka. Selain menelefon, pilihan kegemaran seterusnya bagi pelanggan yang mencari bantuan adalah melalui Live Chat untuk Customer Service. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi Tracfone, sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for Tracfone.

What is GetHuman's Relationship to Tracfone?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Tracfone. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Tracfone Contact Info

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