Calling Square's customer service line can be a bit annoying at first, but once you get through the automated messages, it can be helpful. When you call Square, you're given two messages saying that you can dial your party's extension at any time or you can stay on the line if you want to wait for assistance.
After the second message, you're taken to another message, which will repeat three to four times. This one says that Square offers email, online and phone support to all of its customers, and you can go into your account to get the appropriate phone number to call. To do this, you need to go online and log in, which will provide you with the number.
However, this is not the only way you can get assistance from Square over the phone. If you wait out these messages, you'll be directed to a menu where you can choose between English and Spanish. After making that choice, you'll be asked if you're an existing customer or if you're considering signing up for Square.
I chose the latter and was told that the system did not have me listed as a registered user of Square. That seemed unnecessary, as I obviously had selected that I was not a registered user. Regardless, I was promptly directed to Carla, who asked for my name and how she could provide assistance.
I told Carla that I was considering using Square for my invoices, as I was a freelance writer and regularly need to send invoices for my work. I explained that I was considering both the free and premium versions and wanted to know the differences.
She explained that the premium version would allow me to do a few things, such as sending milestone-based invoices, that I could not do with the free version. I asked her if that meant I should simply use the premium version, as I regularly sent milestone-based invoices.
She said that wasn't necessary, as the premium version came with a 30-day trial, so I could see which features I used and which I didn't need. She then asked if I understood the fee schedule for Square and if she could send me an email so I could look over what we had discussed. I said that was fine, and she explained how Square charged for its services, which wasn't something I was looking for.
At that point, I opted not to provide my email and ended the call. Within minutes, I received a call back from Square, as she'd taken down my number.
Overall, I thought this experience was both good and bad. Carla clearly wanted to make sure I didn't commit to anything too early and had plenty of information to make my decision. On the other hand, she was a bit hesitant about providing good information, and the starting menu was clunky, awkward and time-consuming. Based on this interaction, I would lean against using this number to contact Square.
Square Nombor telefon ini berada di kedudukan # 2 daripada 2 kerana 67,290 Square pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 415-375-3176 adalah untuk menghubungi Square Corporate Offices jabatan untuk masalah seperti Account Access, Disabled Account, Dispute a Charge, Card Reader Trouble, Trouble Receiving a Payment. Sejauh yang kami tahu, Square mempunyai lokasi pusat panggilan di Ireland dan anda boleh menelefon pada waktu buka mereka 24 hours, 7 days. Square mempunyai 2 nombor telefon dan 4 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 415-375-3176 dan cara menghubungi atau menghubungi Square dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.
Memanggil Square pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Sayangnya, alat panggilan balik kami tidak tersedia untuk 415-375-3176. Untuk syarikat yang kami sokong, kami meminta anda, tekan butang kanan untuk melihat menu telefon, tunggu terus, dan hubungi anda semula apabila Square Corporate Offices ejen boleh bercakap. Ini tidak tersedia di sini, tetapi awasi masalah ini apabila timbulnya masalah perkhidmatan pelanggan dengan syarikat selain daripada Square Setelah melalui telefon dengan jabatan Corporate Offices {6}, anda mungkin perlu memberi mereka maklumat yang mengenal pasti anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.
Walaupun 415-375-3176 adalah nombor telefon Square # 2 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 855-700-6000 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 4 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan Square pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 54% skor untuk kemahiran komunikasi mereka dan 67% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.