Social Security Phone Number

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800-772-1213
Customer service
Current Wait: 38 minit (38m avg)
Hours: Mon-Fri 8am-7pm EST; best time to call: 7:15am
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Get to a live person fastest: Tekan 0 kemudian 1 kemudian 2 kemudian 1, kemudian 0 # kemudian 1
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Reasons customers like you called recently

Was my social security card mailed out to me?
I need to talk to a representative. I have a HUD appt. Thurs. They want me to have...
They claim they overpaid me because of my and my husband's earned income. August, Sept...
I didn't not receive my December payment. My Cache Valley Bank got hacked there was a...
I can't log into my account on line. It tells me I can't use my email as my user name...
Pay questions for SSDI
I applied for full benefits but have not received a response to my request.*Thank you...
I got the rep payee Interview in the mail and they told me to call back once I got it i...
I need to update my phone number.
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Social Security's Phone-Based Customer Care

The Social Security Administration is a federal agency that administers several social insurance programs, including disability, retirement and survivors benefits. As an agency that serves millions of people, it is not surprising that it receives a lot of customer service calls every day.

Why do People Call Social Security Customer Support?

People call Social Security for a range of reasons, including:

  • Questions about getting a Social Security number
  • Getting a replacement Social Security card
  • Questions about benefits and payments into Social Security
  • Questions about applying for Social Security Disability or Supplemental Security Income programs
  • Obtaining status updates on claims and appeals
  • Check the status of Social Security payments and direct deposits

Best Practices for Calling Social Security Customer Service

You can call Social Security 24 hours per day to use its automated phone system. The system provides informational recordings and allows you to perform some business functions, such as requesting forms or checking on the status of a claim.

If you need to speak to a live operator, representatives are available Monday through Friday from 7 am to 7 pm. TTY services are also available during this time. The Social Security Administration advises callers that wait times are shorter after Tuesdays.

Before calling Social Security, make sure you have your Social Security number in front of you, as well as any correspondence between you and the agency. You should also have pen and paper handy so that you can take notes during your call.

Warning About Social Security Scams

Everyone should be aware that scammers often pose as Social Security representatives as a way of stealing identities or money. If you need to call Social Security, check the phone number provided on SSA.gov.

Do not rely on a number provided to you in an email or by someone who calls you. You should also be aware that the Social Security Administration has stated that it sends letters to people if there is an issue with their Social Security number, contributions or benefits and will never threaten people over the phone or demand immediate payment in the form of gift cards or wire transfers.

How do People Feel About Their Calls to Social Security Customer Support?

Over the past decade, The Social Security Administration closed many of its field offices, which resulted in an increased number of calls to Social Security customer support. This, in turn, led to long wait times to speak to customer service representatives.

Media reports indicate that many Social Security call centers were plagued by low employee morale and high turnover. It should be noted, however, that Social Security Administration leadership has publicly committed to improved customer service.

What Kinds of Issues can Social Security Customer Support Resolve?

Social Security customer service representatives can answer a wide range of questions regarding Social Security programs as well as some questions about your account, benefits and claim status. The representative can also guide you toward the forms that you will need to initiate processes that can't be completed over the phone.

What Can't Be Resolved by Phone With Social Security?

Some highly sensitive issues, such as requesting a new Social Security number due to domestic violence or identity theft, cannot be handled over the phone. Similarly, while a customer service representative can advise you on replacing a Social Security card, you will have to make your request in person or through the mail.

What can I do if I Am Unhappy With My Call to Social Security?

If you get off the phone with Social Security and feel as though your question was not answered properly or that your issue was not resolved, don't give up. You have options available to you.

First, review the notes you took during your call. Did you fail to provide some information to the agent? Did the agent contradict him or herself or official Social Security policy? Identifying any issues with your conversation can be helpful if you need to call back or escalate your case.

Next, call back. While doing so can be frustrating, there is a chance that the next person you speak to will have more education or experience and may be better able to resolve your issue.

If a second call doesn't provide you with the outcome you desire, get in touch with your nearest field office and make an appointment to meet in person with a Social Security Administration employee.

Customer Number 800-772-1213 - by the Numbers

Nombor telefon untuk didail800-772-1213
Panggilan balik tersediaYA
Panggilan dijemput oleh orang yang sebenarYA
Jabatan yang anda hubungiKhidmat Pelanggan
Waktu pusat panggilanIsnin-Jumaat 8 am-7pm EST
Masa terbaik untuk mendail7:15 pagi
Navigasi labirin telefon ke manusiaTekan 0 kemudian 1 kemudian 2 kemudian 1, kemudian 0 # kemudian 1
Rata-rata menunggu
Penantian semasa38
Kedudukan (antara nombor telefon)1
Kedudukan (keseluruhan)1
Kaedah alternatiftelefon, web
Kualiti komunikasi83%
Kualiti pertolongan68%
Undian pelanggan41,801
Maklumat terakhir dikemas kiniTue Dec 06 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Social Security's Best Toll-Free/800 Customer Phone Number

Ini adalah nombor telefon Social Security terbaik, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen Social Security. Nombor telefon ini adalah Nombor Telefon Terbaik Social Security kerana 212,472 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 800-772-1213 termasuk Report Fraud, Missing Payment, Question About Benefits, Update Account Info, Can't Login dan masalah perkhidmatan pelanggan yang lain. Pusat panggilan Social Security yang anda hubungi mempunyai pekerja dari Illinois, Massachusetts, New Mexico dan dibuka Mon-Fri 8am-7pm EST mengikut pelanggan. Secara keseluruhan, Social Security mempunyai 3 nombor telefon. Tidak selalu jelas apakah kaedah terbaik untuk bercakap dengan perwakilan Social Security, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

Contacting Social Security - by phone or otherwise

Walaupun 800-772-1213 adalah nombor bebas tol terbaik Social Security, ada 4 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka, menurut pelanggan Social Security yang lain, adalah dengan menghubungi 800-269-0271 nombor telefon mereka untuk jabatan Pengesanan Penipuan mereka. Selain menelefon, pilihan kegemaran seterusnya bagi pelanggan yang mencari bantuan adalah melalui 800-269-0271 untuk Pengesanan Penipuan. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi Social Security, sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for Social Security.

What is GetHuman's Relationship to Social Security?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Social Security. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Social Security Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Social Security contacts
Social Security Nombor TelefonBEST
Social Security Meja Bantuan
General customer information

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