Quicken Phone Number

Quicken is a popular online personal finance management tool. As one of the oldest personal finance products of its type, it isn't surprising that it gets a lot of requests for customer service.

It should be noted that while Quicken does offer phone-based customer support, purchasers of Quicken Premier automatically receive Quicken Premium Support. In addition, you will be offered the option of paying for a year of premium support even if you don't opt to buy Quicken Premier. This premium support service is more comprehensive and minimizes wait times. This article, however, provides information on standard Quicken customer support.

Why do People Call Quicken Customer Support?

People call Quicken customer support for many different reasons, including:

• Purchasing a plan and requesting information about Quicken products
• Troubleshooting and technical support
• Identity theft and hacking issues
• Changing or cancelling plans
• Help understanding product features
• Billing inquiries

Best Tips for Calling Quicken Customer Service

There are several things that you can do to help ensure that your call to Quicken customer service is handled quickly and professionally:

• Check the support screen on Quicken's website. It will tell you whether phone support is available at the time you want to call.
• Have relevant documentation handy when placing your call. This documentation may include screen shots of error messages, order confirmations, or billing statements.
• Have some way of taking notes during your call. Notes can be helpful if you have to contact customer support another time, or if you have to escalate your case.

How Do Consumers Feel About Calling Quicken Customer Service?

We have not been able to find any pattern of complaints about Quicken customer service online or in the news media. This indicates that there are no major, systemic problems with the company's customer support, and may also indicate that people are generally satisfied with the service that Quicken provides.

What Kind of Problems Can Quicken Customer Service Resolve?

Quicken customer service can resolve most issues that customers have: Technical problems, issues with passwords, requests to change, upgrade or cancel services, hacking and identity theft concerns, and subscription questions.

What Issues Can't Quicken Customer Support Resolve?

Because Quicken is an online service, you may have issues with device compatibility or compatibility with third-party services and apps. Representatives may be able to help troubleshoot the reasons for these problems and may even be able to suggest a workaround. However, they cannot be held responsible for the performance of a third-party product or service.

A customer service representative cannot advise you on tax, money, or investment issues. You will need to contact a licensed professional for this sort of advice.

What Should I Do if I Have a Bad Experience With Quicken Customer Service?

If you don't feel as though your problem was resolved or your questions answered, don't fret. You still have options.

1. The first thing to do is review the notes that you took during your call. You may be able to identify areas in which there was a misunderstanding or miscommunication.
2. Next, call Quicken a second time. Politely explain that this is your second call and tell the customer service representative what the problem is and how you would like it to be resolved. Keep in mind that customer service agents differ in experience and training. The next person you speak to may be in a better position to resolve your issue in a satisfactory way.
3. If you are still unable to get your issue resolved, try getting in touch another way. Quicken does offer live chat support, which has the advantage of providing you with a transcript of your communications with customer service.
4. Another option is to connect with the Quicken support community, which is an online forum for all users. Other users may be able to provide support and advice.
5. Finally, consider reaching out via Quicken's social media platforms. Social media specialists may be able to provide you with assistance.