Newegg Phone Number

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800-390-1119
Customer service
Current Wait: 7 minit (2m avg)
Hours: Mon-Fri 5:30am-5:30pm PST; best time to call: 3pm
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Reasons customers like you called recently

I purchased something from your store on eBay I’m trying to pick up my package from a u...
I just wanted to find out where newegg wS located
Hello almost * mounth ago i bought GeForce rtx **** and it started failing started to g...
find refund pin to use on new purchase.
i put in the wrong adress for my purchase
I need to change a address I messed up the city on it.
I placed an order through your website and I have not received it yet. My bank account...
RE: *Account Number: *********Credit Memo Number: **********Sales Order Number...
I sent a request for a replacement for a monitor I recently purchased that now is mostl...
I want to place an order, but can't seem to enter a billing address different from ship...
I ordered the ****xt a few weeks ago and it came with two free games. This promotion ad...
No one answering on customer service line
GIGABYTE AERO * XE* laptop issues.
I have a gentleman saying he has a package for me
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Newegg's Phone-Based Customer Care

Newegg is an online retailer of electronics, computers and peripherals. As one of the oldest and best-known online consumer electronics retailers, it isn't surprising that Newegg gets a lot of requests for customer service.

Why Do People Call Newegg Customer Support?

People contact Newegg customer support for a range of reasons, including:

  • Checking on the status of an order
  • Requesting technical support
  • Addressing order problems
  • Billing inquiries
  • Requests for warranty service

Best Practices for Calling Newegg Customer Service

There are several things that you can do to help ensure that your call to Newegg customer service is handled quickly and professionally:

Call during business hours, which are Monday through Friday: 5:30 AM - 4:00 PM Pacific time.

In many cases, you will need to schedule a callback with Newegg. This means that you will select a date and time for a customer service representative to call you. Be sure that you have scheduled time to be available for your callback and, if necessary, cancel a callback by visiting the Newegg website.

When calling, make sure you have relevant information and documentation on hand. This might include order numbers, product serial numbers, billing statements, order confirmations, delivery tracking information or correspondence between you and Newegg regarding your order.

Have some way of taking notes during your call. These can come in handy if you have to escalate your case.

How do Consumers Feel About Calling Newegg Customer Service?

Newegg has a reputation for excellent customer service that prioritizes the customer. Consumers speak highly of the service they have received.

What Kind of Issues can a Newegg Customer Service Representative Resolve?

Newegg customer service representatives can resolve many different issues, including ordering concerns, answering questions about products, technical support, troubleshooting and looking into billing issues.

What Can't Be Resolved With a Call to Newegg Customer Service?

Newegg sells many third-party brands, so you might be required to work with those brands if your item is no longer covered under Newegg's return policy. If your product is still covered by warranty, you may need to deal with the manufacturer to get service for the item.

If the product you bought from Newegg is incompatible with other products that you already own, a Newegg customer service representative may not have many options for providing assistance. He or she might suggest a workaround, but the problem might be unresolvable and require you to replace the products you have with those that are compatible with each other.

What Should You Do If You Have an Unsuccessful Call with Newegg?

If you get off the phone with a Newegg customer service representative and feel as though he or she didn't answer your question or resolve your situation, don't fret. You may still have options for getting your concerns addressed.

First, review the notes you took during your call with Newegg customer service. You may be able to find an area of miscommunication or misunderstanding that contributed to the call being unsuccessful.

Next, call back or request a callback. The next agent that you speak to may have more training or experience and will be in a good position to resolve your issue. When you call back, explain that this is your second call and describe what went wrong with the first conversation. Next, explain the resolution you would prefer.

If a second call doesn't work, try getting in touch through Newegg's live chat option. This has the advantage of providing you with a transcript of your conversation which can be helpful in future discussions with Newegg about your issue. Newegg is also on most social media platforms and you may be able to reach out through these services.

Customer Number 800-390-1119 - by the Numbers

Nombor telefon untuk didail800-390-1119
Panggilan balik tersediaYA
Panggilan dijemput oleh orang yang sebenarYA
Jabatan yang anda hubungiKhidmat Pelanggan
Waktu pusat panggilanIsnin-Jumaat 5:30 am-5: 30pm PST
Masa terbaik untuk mendail3 petang
Navigasi labirin telefon ke manusiaTekan 4
Rata-rata menunggu
Penantian semasa7
Kedudukan (antara nombor telefon)1
Kedudukan (keseluruhan)1
Kaedah alternatiftelefon, e-mel, sembang, web
Kualiti komunikasi83%
Kualiti pertolongan70%
Undian pelanggan211
Maklumat terakhir dikemas kiniFri Jan 27 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Newegg's Best Toll-Free/800 Customer Phone Number

Ini adalah nombor telefon terbaik Newegg, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen Newegg. Nombor telefon ini adalah Nombor Telefon Terbaik Newegg kerana 4,416 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 800-390-1119 termasuk Returns, Cancel order, Change order, Track order, Complaint dan masalah perkhidmatan pelanggan yang lain. Daripada cuba menghubungi Newegg terlebih dahulu, pertimbangkan untuk menerangkan masalah anda terlebih dahulu; dari itu kita mungkin dapat mengesyorkan cara yang optimum untuk menghubungi mereka melalui telefon atau e-mel atau sembang atau web. Secara keseluruhan, Newegg mempunyai 1 nombor telefon. Tidak selalu jelas cara terbaik untuk bercakap dengan perwakilan Newegg, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

Contacting Newegg - by phone or otherwise

Walaupun 800-390-1119 adalah nombor bebas tol terbaik Newegg, ada 4 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka adalah dengan memberitahu GetHuman mengenai masalah anda dan biarkan kami berusaha mencari cara terbaik untuk menghubungi mereka atau mencari bantuan untuk masalah tersebut. Selain menelefon, pilihan kegemaran seterusnya untuk pelanggan yang mencari bantuan adalah melalui Wecare@newegg.com untuk Customer Service. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi Newegg sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for Newegg.

What is GetHuman's Relationship to Newegg?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Newegg. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Newegg Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Newegg contacts
Newegg Nombor TelefonBEST
Newegg Sembang Langsung
Newegg Sokongan E-mel
Newegg Meja Bantuan
General customer information

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