Calling the NJ Unemployment line takes some patience and a willingness to listen to directory listing after directory listing. It takes a long time to reach a customer service agent, but it's possible if you have ten minutes or so. A word to the wise though, make sure you're quick when you go through the directories. If you don't respond quickly after the options are listed, the recorded message says, "That answer is not valid," and hang up.
That said, I can understand there are probably dozens of reasons why people call the unemployment line — and there are a lot of cases. That means the phone line probably gets a lot of callers and they all have different needs. It just seems highly repetitive, and you'd think there was a better way to direct people to a live agent without all the questions in the middle.
When I first called, I was told I had to call a different number since I was calling from outside of New Jersey. This is technically true since my cell number is registered in New York, but I live in NJ so that was slightly irritating. Regardless, I called the number it gave me: 888-795-6672.
I was given two options, to press 1 for English and 2 for Spanish. I chose 1, and then it said, "You've reached the unemployment call center. Although the reemployment center is closed, you can reach the inquiry center by pressing 2 now." This was odd to me because I called in the middle of the afternoon, but I just went along and pressed 2. Then the same recorded voice said "Welcome to the NJ Department of Workforce Development" and once again I was instructed to press 1 for English and 2 for Spanish.
I chose 1, and the recorded voice told me, "Detailed information about unemployment and disability insurance can be found on their website, www.nj.gov.labor."
The next directory informed me, "For unemployment insurance information, press 1. For disability insurance information, press 2 and for information about job training programs, press 3." I pressed 1 as I wanted to find out about insurance, and then an automated voice told me, "After you've selected or listened to any of our scripts, you'll have the opportunity to talk to a customer agent." While those words were encouraging, it was also frustrating because I knew I would have to listen to a script now.
Next, it said, "For information from your last reemployment benefit, press 1. For general information about unemployment insurance, press 2." I pressed 2 and it said, "If you worked only in NJ, press 1. If you worked in other states besides NJ, press 2. If you worked in multiple states, press 3.
I chose 1 and had to listen to a 2-minute script that ultimately sent me back to the website. There is good news. At the end of that tedious script, I was able to talk to an agent. I had to wait another ten minutes on the line, but I reached a representative who answered my questions.
All I can say is this: if you plan to talk to someone at the NJ unemployment office, be prepared to wait.
NJ Unemployment Nombor telefon ini berada di kedudukan # 4 daripada 5 kerana 77,172 NJ Unemployment pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 732-761-2020 adalah untuk menghubungi NJ Unemployment Central Jersey Claims Department jabatan untuk masalah seperti Schedule Appointment, Problem With a Claim, Make a Claim, Find an Office, Account Access. Sejauh yang kami tahu, NJ Unemployment mempunyai lokasi pusat panggilan di New Jersey dan anda boleh menelefon pada waktu buka mereka Mon-Fri 7am-6pm, Sat-Sun 8am-12pm EST. NJ Unemployment mempunyai 5 nombor telefon dan 6 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 732-761-2020 dan cara menghubungi atau menghubungi NJ Unemployment dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.
Memanggil NJ Unemployment pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Pertama sekali, kami sangat mengesyorkan menggunakan alat panggilan balik anda percuma. Pada dasarnya, kami menavigasi menu telefon mereka untuk anda, tunggu terus, dan kemudian hubungi anda apabila wakil dari NJ Unemployment Central Jersey Claims Department dapat bercakap. Secara amnya, ini menjimatkan sekurang-kurangnya 27% masa menunggu anda. Oleh itu, ia lebih pantas dan anda tidak perlu mendengar muzik yang tidak baik. Setelah melalui telefon dengan jabatan NJ Unemployment Central Jersey Claims Department, anda mungkin perlu memberi mereka maklumat yang mengidentifikasi anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.
Walaupun 732-761-2020 adalah nombor telefon NJ Unemployment # 4 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 609-292-0695 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 6 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan NJ Unemployment pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 61% skor untuk kemahiran komunikasi mereka dan 80% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.