How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Memphis Light, Gas and Water phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Dial # after each prompt (4 times)
What are the hours and when should I call?
Memphis Light, Gas and Water operates the call center for this 901-544-6549 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 120 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Memphis Light, Gas and Water phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Memphis Light, Gas and Water staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Memphis Light, Gas and Water is Wednesday.The most busy day to call is Tuesday.Again, this is based on a sample of 120 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
The best time to call Memphis Light, Gas and Water
In summation, the best day to call Memphis Light, Gas and Water is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Memphis Light, Gas and Water staffs the call center well on Wednesday.
Why Customers Call Memphis Light, Gas and Water
If you have time to do a bit of reading before you call Memphis Light, Gas and Water, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Memphis Light, Gas and Water customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Memphis Light, Gas and Water is extracted from issues that customers have reported to GetHuman.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Memphis Light, Gas and Water provides this option.
Conclusion and closing notes
This is Memphis Light, Gas and Water's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Memphis Light, Gas and Water agent. This phone number is Memphis Light, Gas and Water's best phone number because 720 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 901-544-6549 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Memphis Light, Gas and Water first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Memphis Light, Gas and Water has 2 phone numbers. It's not always clear what is the best way to talk to Memphis Light, Gas and Water representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Memphis Light, Gas and Water. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Memphis Light, Gas and Water. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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