MailChimp Phone Number

Call MailChimp customer service faster with GetHuman

For Customer Service
Their best help: MailChimp Sokongan E-mel
BETTER: Tell us why you're calling. GetHuman walks you through to resolution with our best tools & follow-up!
If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Click to learn more.

Reasons customers like you called recently

I need to continue my regular campaign for the month of August but can't figure out how...
I no longer receive my church news letter.It is Converge Church in Omaha,NE. Pastor Mik...
we could not receive the code from SMS when we log in
our account could not log in, because we could not receive the code from SMS when we log in
Good day, hope we find you well.**I work with Sw*y.inc and we have a problem with our n...
Hi! I just want to ask what is wring with our domain connection to our Mailchimp websit...
I would like to terminate an old unused account. Unfortunately, I don't have the usern...
I cancelled my service but yet you are consistently withdrawing money my account
Why does my recent campaign have zero click even when the click tracking is enabled as...
Hello there,*I have a list of persons I send out a short note to every week.*How can I...
We are a customer of yours. I need a phone number (preferably for *****@***.com) to sha...
My Name is Grady Cunningham, I cannot access my account as my e-mail & phone * has chan...
I have been charged monthly for many months. I have asked Mailchimp to show me where I...
I have a problem logging in Mailchimp
My Preference Center is not published for my email footer despite Mailchimp UI telling...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on MailChimp's Phone-Based Customer Care

MailChimp is an automated email and marketing service that is particularly well-known for its email list management services. As one of the oldest email mailing list managers in the world, MailChimp gets a lot of requests for customer service each and every day.

It should be noted that MailChimp provides different levels of customer support that depend on the kind of plan that a customer has purchased. Phone support is available to users who have purchased premium plans, while other plan levels receive chat and email support. Technical support is unavailable to those who use MailChimp's free plan.

Why Do People Call MailChimp Customer Support?

People call MailChimp customer support for a range of reasons, including:

  • Questions about setting up their accounts
  • Technical support
  • Making changes to or canceling existing plans and accounts
  • Reporting spam or abuse
  • Appealing claims of spam or abuse
  • Billing questions and issues
  • Reports of hacking and account hijacking

Best Practices for Calling MailChimp Customer Service

Here are some tips for quickly resolving customer service issues by phone with MailChimp:

  • Make sure you are contacting MailChimp at the right time: According to its website, MailChimp offers phone support to premium members Monday through Friday.
  • Before starting a call, make sure you have relevant documentation in front of you. This may include your account number, correspondence from MailChimp about your account, screenshots of error messages or billing statements.
  • If you are calling about a technical issue, make sure you are in front of your computer so that you and the customer service representative can troubleshoot together.
  • Have pen and paper handy so that you can take notes during your call.

How do Consumers Feel About Calling MailChimp Customer Service?

Customers who are able to use MailChimp's phone-based customer service are generally happy with the service provided. It should be noted that phone-based customer service is only available to those who purchase MailChimp's most expensive service package, which costs significantly more than the company's other service offerings.

What Kind of Issues can MailChimp Customer Service Representative Resolve?

A MailChimp customer service representative can resolve most issues, including billing questions, technical support, making changes to accounts, canceling accounts, and addressing appeals of consumer complaints.

What Can't Be Resolved With a Call to MailChimp Customer Service?

In some cases, a recipient of email from a MailChimp client may file a complaint with his or her ISP or email platform provider in addition to MailChimp regarding spam email. MailChimp customer service can't override the decision by an ISP, individual or private company to block email coming from MailChimp's servers or MailChimp's client.

What Should You Do If You Have an Unsuccessful Call with MailChimp?

If you get off the phone with MailChimp feeling frustrated, don't give up. There are still things that you can do to address your concerns.

  • First of all, if you are a premium member of MailChimp, you are entitled to phone-based customer support and, in fact, are paying extra for the privilege of being able to resolve issues over the phone. Keep this in mind as you work with MailChimp toward a resolution.
  • Second, if you took notes during your original call to MailChimp, review them. If you did not take notes, jot down what you remember from the call. This information can be helpful when working with other customer service representatives.
  • Next, call MailChimp back. The next representative you speak to might be in a better position to help you. This may be because he or she has had better training or more experience than the person you spoke to previously.
  • If your second call doesn't go well, try a different way of getting in touch with MailChimp, which may include using its live chat or email support. Both of these methods have the advantage of providing you with a written record of your conversations. This can be helpful if you have to escalate your case.
  • Because of the nature of MailChimp's phone-based customer service, a letter to MailChimp's corporate office may be in order if you find that phone-based representatives are unable to help you. MailChimp is a business that wants to keep its highest-paying customers happy, and company leadership should know about any issues you are having with its employees.

MailChimp's Best Toll-Free/800 Customer Phone Number

Anda datang ke sini untuk melihat nombor telefon MailChimp, penantian semasa masa nyata dan cara melangkau terus melalui talian telefon untuk menghubungi ejen MailChimp. Ada berita baik dan buruk: berita buruknya ialah mereka tidak mempunyai nombor telefon, tetapi yang baik adalah kita tahu bagaimana menghubungi MailChimp bagaimanapun dan membantu anda dalam menangani masalah anda. Selama 18 bulan terakhir, 23,574 pelanggan seperti anda telah mencari nombor telefon untuk MailChimp dan membantu kami mengesahkan bahawa mereka tidak memilikinya. Sebab biasa orang cuba menghubungi MailChimp jabatan sokongan pelanggan termasuk Technical support, Account Access, Password Reset, Recover Account, Refund a Charge dan masalah perkhidmatan pelanggan yang lain. Daripada cuba menghubungi MailChimp terlebih dahulu, pertimbangkan untuk menerangkan masalah anda terlebih dahulu; dari itu kami mungkin dapat mengesyorkan cara yang optimum untuk menghubungi mereka melalui e-mel atau web. Malangnya, sekarang MailChimp tidak mempunyai nombor telefon. Tidak selalu jelas cara terbaik untuk bercakap dengan perwakilan MailChimp, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

Contacting MailChimp - by phone or otherwise

Walaupun MailChimp tidak mempunyai nombor bebas tol, ada 2 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka adalah dengan memberitahu GetHuman mengenai masalah anda dan biarkan kami berusaha mencari cara terbaik untuk menghubungi mereka atau mencari bantuan untuk masalah tersebut. Selain menelefon, pilihan kegemaran seterusnya untuk pelanggan yang mencari pertolongan adalah melalui customersupport@mailchimp.com untuk Customer Service. Sekiranya anda rasa maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi MailChimp sila beritahu kami agar kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for MailChimp.

How GetHuman Helps If MailChimp Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for MailChimp, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. For example, see our Best Buy Phone Number page. Or our JetBlue Phone Number page. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from MailChimp customers like yourself.

What is GetHuman's Relationship to MailChimp?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like MailChimp. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

MailChimp Contact Info

All MailChimp contacts
MailChimp Sokongan E-melBEST
MailChimp Meja Bantuan
General customer information

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!