Comcast Nombor Telefon Sokongan Teknikal

This call may be monitored or recorded. For more information about our privacy practices, visit us at xfinity dot com slash privacy.
I'll need a phone or account number to look you up. Say phone number or account number, or say new customer, to sign up for a new service."

Bagaimana Rasanya Menghubungi Comcast Nombor Telefon 866-316-1619

Oleh Jeff Whelpley

Dec 12, 2023

I just moved to the Boston area and I need to set up cable service, so I decided to call Comcast because I have heard about them from sporting events they sponsor. A lot of things are different in the North, so I'm kind of exploring and trying to decide what is going to be the right fit for me. I prefer calling to talk about offers because I find it easier to sort through the offers and also I can ask instant questions. I believe in knowing what you are signing up for before entering any contracts. 

As I said, I'm not too familiar with Comcast, but as a major internet provider, I'm sure they have a lot of phone calls throughout the day. This is probably why they have an automated system, which was kind of annoying because, for a new customer, I still had to answer a lot of questions before I could talk to someone. Despite feeling like it was a long process, it only actually took two minutes to talk to a customer service agent, so overall I would say that my experience was good. 

The first time I called this number I got a busy tone which was odd, but then I called a second time and it went straight through. The voice assistant picked up and said, "Thank you for calling Xfinity. This call may be monitored or recorded. For more information about our privacy policy please go to our online website. Hi, I'll need your zip code to get started." I entered my zip code, and then it said, "Sorry, I didn’t find an account based on your zip code. I’ll need a phone number or account number to look you up, or if you calling to sign up for new service, say new customer."

This seemed like a sort of silly request because it wouldn't recognize the zip code or phone numbers of new customers but I went ahead and told the assistant I was a new customer. Then it asked, "Are you calling to activate equipment you recently received?" I said no, and it told me there is a program for free internet service, but I don't qualify for that so I said no as well. Next, it wanted to know if I was calling about a home or business and if I wanted to inquire about a new service or a previous account. 

Once I finally got through all of those questions, with no warning it sent me straight to an agent. In fact, it caught me off-guard when Amanda answered, but in a good way because I was trying to talk to an agent. She was very helpful and spoke clearly which was nice. I have the information I need now and will think about whether I go with their service or not. 

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Nombor Sokongan Teknikal Comcast 866-316-1619

Comcast Nombor telefon ini berada di kedudukan # 2 daripada 8 kerana 331,158 Comcast pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 866-316-1619 adalah untuk menghubungi Comcast Technical Support jabatan untuk masalah seperti Billing, Service Outage, Streaming or Download Trouble, Equipment Trouble, Cancel Service. Sejauh yang kami tahu, Comcast mempunyai lokasi pusat panggilan di South Carolina or Pennsylvania or Colorado or New Hampshire dan anda boleh menelefon pada waktu buka mereka Mon-Fri 7am-8pm, Sat 8am-5pm EST. Comcast mempunyai 8 nombor telefon dan 12 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 866-316-1619 dan cara menghubungi atau menghubungi Comcast dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.

Memanggil Comcast

Memanggil Comcast pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Sayangnya, alat panggilan balik kami tidak tersedia untuk 866-316-1619. Untuk syarikat yang kami sokong, kami meminta anda, tekan butang kanan untuk melihat menu telefon, tunggu terus, dan hubungi anda semula apabila Comcast Technical Support ejen boleh bercakap. Ini tidak tersedia di sini, tetapi awasi masalah ini apabila timbulnya masalah perkhidmatan pelanggan dengan syarikat selain daripada Comcast Setelah melalui telefon dengan jabatan Technical Support {6}, anda mungkin perlu memberi mereka maklumat yang mengenal pasti anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.

Menghubungi Comcast secara Umum

Walaupun 866-316-1619 adalah nombor telefon Comcast # 2 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 800-266-2278 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 12 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan Comcast pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 67% skor untuk kemahiran komunikasi mereka dan 75% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.

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