Chase Nombor Telefon Perbankan Mudah Alih

Bagaimana Rasanya Menghubungi Chase Nombor Telefon 877-242-7372

Oleh Jeff Whelpley

Nov 2, 2023

I had an interesting situation come up, forcing me to call Chase. I am not a customer of Chase Bank, which is probably why I had more trouble than most getting through to the line. They wanted identifying information, and I didn't have any, but I think that for a normal caller, the request for identifying information probably would have streamlined their phone call. 

Without a doubt, they probably would have gone straight into the queue to talk to a customer service agent, which would have made the experience much better. Of course, my situation was unique and bound to be a bit of a struggle from the start either way. 

I have Lifelock services, and it alerted me that I had a new account opened at Chase, but the problem was that I don't have a Chase bank account, nor have I ever had an account. Obviously, this meant that I had to call Chase to see how this happened and report the fraudulent account, but it wasn't that easy since I didn't know the account basics outside of what Lifelock could show me. 

When I called this phone number, it said, "Welcome to Chase. This call may be monitored or recorded, and your voice may be used for confirmation." It is actually a very cool idea that my voice could be used for confirmation in any other situation in which it would have been helpful. 

It immediately asked me to "please enter your debit card or account number followed by the pound key." I didn't have an account number, so I didn't enter anything and waited for another instruction. Within a minute, it continued to say, "To report your debit card lost, stolen, or damaged, or to report unrecognized charges, press 8. Or for other options, press 2."

I chose 1 because it was a situation that involved unrecognized charges, even though it was certainly atypical. The next menu stated, "To report your debit card lost, stolen or damaged, press 1. Or to report unauthorized charges, press 2." This was pretty repetitive, but I went with it and pressed 2 again. 

Then I was back to needing to provide some identifier, which, once again, I didn't have. It told me, "To get started, first, we need to know who you are. Enter your debit card, account number, or USER ID followed by the pound key." Then there was silence, so I tried pressing 0. It repeated the message, so I tried pressing 0 again. This time, it said, "Before we connect you to a customer service specialist, please enter your debit card, account number, or user ID so your specialist will know who you are when they answer your call." I tried pressing 0 again because I didn't know what to do, and this time it worked. 

It finally took me to a hold line and offered me the option to stay on the line or to use the callback service. I opted for the callback service, which worked out quite well. 

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Nombor Perbankan Mudah Alih Chase 877-242-7372

Chase Nombor telefon ini berada di kedudukan # 2 daripada 4 kerana 95,778 Chase pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 877-242-7372 adalah untuk menghubungi Chase Mobile Banking jabatan untuk masalah seperti Card Issue, Dispute a Charge, Get Banking Help, Account Access, Report Fraud. Sejauh yang kami tahu, Chase mempunyai lokasi pusat panggilan di Philippines or India dan anda boleh menelefon pada waktu buka mereka 24 hours, 7 days. Chase mempunyai 4 nombor telefon dan 6 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 877-242-7372 dan cara menghubungi atau menghubungi Chase dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.

Memanggil Chase

Memanggil Chase pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Sayangnya, alat panggilan balik kami tidak tersedia untuk 877-242-7372. Untuk syarikat yang kami sokong, kami meminta anda, tekan butang kanan untuk melihat menu telefon, tunggu terus, dan hubungi anda semula apabila Chase Mobile Banking ejen boleh bercakap. Ini tidak tersedia di sini, tetapi awasi masalah ini apabila timbulnya masalah perkhidmatan pelanggan dengan syarikat selain daripada Chase Setelah melalui telefon dengan jabatan Mobile Banking {6}, anda mungkin perlu memberi mereka maklumat yang mengenal pasti anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.

Menghubungi Chase secara Umum

Walaupun 877-242-7372 adalah nombor telefon Chase # 2 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 800-935-9935 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 6 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan Chase pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 57% skor untuk kemahiran komunikasi mereka dan 54% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.

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