Calling this number from the California Department of Motor Vehicles is only recommended in specific situations. This is the number for the Mandatory Actions Unit of the California DMV, which deals with licenses that have been suspended for DUIs and other violations.
When calling this number, I was first directed to choose between English and Spanish. I was then left to choose whether my license was suspended because of a hearing or a DUI conviction. You aren't given any other choices at this stage, making it impossible to continue for assistance if you don't actually have a suspended license in California.
Just to check the menu, I went ahead and pressed the button for a DUI conviction and was told I should expect a longer wait-time than normal, and that there were 40 callers ahead of me at that time. I was told my call would be answered in the order received, and I could ask for a call-back number or choose to wait. Not having a legitimate DUI issue, I chose to hang up at that point, as I could not pose any legitimate question and didn't wish to have personal information attached to this kind of call.
Overall, I think it's smart for the state to have a line dedicated only to suspended licenses and their reinstatement. These tend to be complex, messy problems that lead to several steps for the driver in question to regain their privileges, and they often require personalized assistance. Given how complicated these issues can be, they can eat up large amounts of time, which can make it difficult for other customers to conduct the business they need to handle.
I also appreciated that the system told me exactly how many callers were ahead of me so I could decide to wait or request a call-back number. Often, the decision to wait or get a call back depends on how long it's going to take and whether the agent can make sure that they're going to be around when a call back comes. By offering this information up front, California makes it as easy as possible for customers to make sure they can get the help they need from a live representative.
It's impossible for me to say how effective the assistance from a representative is from this number, as I can only go off the automated system. But based on that experience, I would use this number if I legitimately had such an issue in California.
California Department of Motor Vehicles (DMV/RMV) Nombor telefon ini berada di kedudukan # 4 daripada 4 kerana 83,022 California Department of Motor Vehicles (DMV/RMV) pelanggan mencuba alat dan maklumat kami dan memberi kami maklum balas setelah mereka menghubungi. Sebab pelanggan menghubungi 916-657-6525 adalah untuk menghubungi California Department of Motor Vehicles (DMV/RMV) Mandatory Actions Unit jabatan untuk masalah seperti Suspension, DUI, Registration, Lost ID/License Renewal, Title Release. Sejauh yang kami tahu, California Department of Motor Vehicles (DMV/RMV) mempunyai lokasi pusat panggilan di California dan anda boleh menelefon pada waktu buka mereka Mon-Tue 8am-5pm, Wed 9am-5pm, Thu-Fri 8am-5pm PST. California Department of Motor Vehicles (DMV/RMV) mempunyai 4 nombor telefon dan 7 cara berbeza untuk mendapatkan bantuan pelanggan. Kami telah mengumpulkan maklumat mengenai 916-657-6525 dan cara menghubungi atau menghubungi California Department of Motor Vehicles (DMV/RMV) dengan bantuan pelanggan seperti anda. Tolong bantu kami untuk terus mengembangkan dan meningkatkan maklumat dan alat ini dengan berkongsi dengan orang yang anda kenal yang mungkin menganggapnya berguna.
Memanggil California Department of Motor Vehicles (DMV/RMV) pada nombor ini semestinya cukup mudah. Yang penting juga ialah apa yang anda lakukan sebaik sahaja menelefon atau pilihan nombor telefon anda yang lain. Sayangnya, alat panggilan balik kami tidak tersedia untuk 916-657-6525. Untuk syarikat yang kami sokong, kami meminta anda, tekan butang kanan untuk melihat menu telefon, tunggu terus, dan hubungi anda semula apabila California Department of Motor Vehicles (DMV/RMV) Mandatory Actions Unit ejen boleh bercakap. Ini tidak tersedia di sini, tetapi awasi masalah ini apabila timbulnya masalah perkhidmatan pelanggan dengan syarikat selain daripada California Department of Motor Vehicles (DMV/RMV) Setelah melalui telefon dengan jabatan Mandatory Actions Unit {6}, anda mungkin perlu memberi mereka maklumat yang mengenal pasti anda sebagai pelanggan, seperti nama penuh anda (atau nama di akaun), alamat e-mel, nombor telefon, atau nombor akaun. Biasanya bermanfaat untuk mengumpulkan maklumat ini sebelum anda menghubungi.
Walaupun 916-657-6525 adalah nombor telefon California Department of Motor Vehicles (DMV/RMV) # 4 paling popular, itu bukan satu-satunya cara untuk mendapatkan khidmat pelanggan khidmat pelanggan mereka. Anda sudah mengetahui dari membaca di atas bahawa 800-777-0133 adalah nombor telefon pelanggan terbaik mereka secara keseluruhan, dan kami telah mengumpulkan perbandingan 7 cara mereka untuk menghubungi sokongan untuk anda perhatikan juga. Satu perkara yang perlu diingat semasa anda berusaha untuk mendapatkan California Department of Motor Vehicles (DMV/RMV) pertolongan dengan menghubungi mereka, adalah bahawa pelanggan lain memberikan sokongan pelanggan mereka pada angka ini 54% skor untuk kemahiran komunikasi mereka dan 89% skor untuk bantuan keseluruhan mereka menerima. Itu mungkin menunjukkan kebolehan mereka untuk membantu menyelesaikan masalah anda secara keseluruhan, tidak kira sama ada anda menghubungi nombor ini atau tidak.