AirBnB Phone Number

Calling AirBnB customer service faster by GetHuman

855-424-7262
Customer service
Current Wait: 43 minit (18m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Tekan 0 # setiap kali meminta nombor telefon yang tertera di nombor akaun anda, kemudian tekan 1. Sekiranya berada dalam bahaya segera, hubungi pihak berkuasa tempatan.

Reasons customers like you called recently

Need to possibly cancel reservation due to illness. What does doctors note need to state?
My account was hacked, from China, and my mastercard was charged with RM***. Please ema...
Free Cancellation Fee as a HOST Ref HNKWFM*SKP Nwabisa Emergency Cancellation of my Da...
Hallo Airbnb, I have cancelled a booking for an Emergency I got this morning of my fath...
I am trying to confirm the change to my current trip. Following up on contact us
I need to modify a reservation.
Ok I'm locked out of my Airbnb account locked out of my Airbnb account
I USE YOUR SERVICES ALL THE TIME AND HAVE BEEN LOCKED OUT OF MY ACCOUNT PLEASE HELP
My next Guest claims the rate being charged is not the rate presented when making a res...
Hello, I have attempted to resolve the issue with payouts for months now. Airb&b has Pe...
Why did my guest go refund when he cancel the same day of he’s reservation and I have a...
The swimming pool of our reservation is not going to be ready, we’d like to get a full...
I need to edit the DOB on my account and get verified. I accidentally put my brother's...
Hi just curious why when I try to sign up after the phone number bit it asks to confirm...
My frind qusai Lakdawala book one villa for me and my frind as on ** Oct *****.and our...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on AirBnB's Phone-Based Customer Care

Airbnb is an online lodging broker that connects hosts with guests. With over 2 million people staying in Airbnb lodging every night, it isn't surprising that Airbnb gets a lot of customer service calls.

Why Do People Call Airbnb Customer Support?

People use AirBnB customer support for a range of reasons, including:

  • Questions about bookings
  • Reporting problems with bookings
  • Requesting refunds
  • Assisting guests when accommodations fall through or are not safe
  • Providing assistance to hosts who are having problems with guests
  • Questions about credit or debit card charges

Best Practices for Calling Airbnb Customer Service

Airbnb generally prefers it when guests and hosts work together to resolve problems. If you can't resolve a situation with your host, or you have an issue that has to be resolved by Airbnb itself, you can call its customer service number.

When possible, make sure you have a way to take notes during your call. These notes can come in handy if you need to escalate your case.

Tip: As you pack for your trip, drop a small notepad and pen into your backpack or purse. Having these on hand will make it easier for you to take notes if you have to contact Airbnb or your host.

Also, be aware of your surroundings: If you are unable to get into your accommodation and weather or other circumstances make it unsafe to call Airbnb customer service while outside, find a cafe or another safe place from which to make the call.

How Do People Feel About Their Calls to Airbnb Customer Support?

Airbnb is a rapidly growing company and, as one might expect, has had some growing pains. This has led to media reports of consumer dissatisfaction with AirBnB's customer service team.

One primary area of dissatisfaction is the company's response to travelers who find out after arriving at their destination that the accommodations they booked are unavailable, unsafe or unsanitary.

A traveler may find him or herself stranded while AirBnB customer service representatives try to work with the host or to locate alternative lodging. This can take time, something that often unacceptable to a tired traveler who may not have a safe place to wait for a return call.

It should be noted that there are other, more positive stories about the level of service provided by Airbnb, and many people feel that agents have gone above and beyond while addressing problems.

What Kind of Issues Can Airbnb Customer Support Resolve?

Airbnb customer service can resolve many issues over the phone, including reaching out to hosts regarding issues with accommodations, finding a stranded guest a different place to stay and facilitating refunds.

What Can't Be Resolved by Phone With Airbnb?

There are situations in which AirBnB users may have to scan and upload documents to substantiate a claim or to receive refunds. This has to be done through AirBnB's online system.

In situations where there is a conflict between host and guest and there doesn't appear to be a violation of Airbnb rules, phone representatives may not be able to provide refunds or other compensation to either party. This forces guests to negotiate with hosts directly, something that can be difficult, if not impossible, to do.

What Can I Do If I Am Unhappy With My Call to Airbnb?

If you get off the phone with Airbnb feeling as if you didn't accomplish anything with the call, don't lose heart. There are still things that you can do to achieve an appropriate resolution to your concern.

Before re-contacting Airbnb, review the notes you took during your original call. If you didn't take notes, and it is convenient to do so, write down what you remember from your first call. This information can be helpful when working with a different representative.

Next, call back. Different representatives have different levels of training and the next person you speak to may be better able to understand and address your concerns.

Another option is to use Airbnb's live chat function. This option provides you with a written record of the communication, which is very useful if you have to escalate your complaint, as well as the ability to communicate privately and quietly.

A third option is to email Airbnb customer service. While this may not be the best option if you need immediate assistance, it can be a good way of communicating more complex, but less urgent, concerns.

Airbnb also manages accounts on several social media platforms. You can try to get the attention of one of their social media managers via Twitter, Facebook or Instagram.

Customer Number 855-424-7262 - by the Numbers

Nombor telefon untuk didail855-424-7262
Panggilan balik tersediaYA
Panggilan dijemput oleh orang yang sebenarYA
Jabatan yang anda hubungiKhidmat Pelanggan
Waktu pusat panggilan24 jam, 7 hari
Masa terbaik untuk mendail2:30 petang
Navigasi labirin telefon ke manusiaTekan 0 # setiap kali meminta nombor telefon yang tertera di nombor akaun anda, kemudian tekan 1. Sekiranya berada dalam bahaya segera, hubungi pihak berkuasa tempatan.
Rata-rata menunggu
Penantian semasa43
Kedudukan (antara nombor telefon)1
Kedudukan (keseluruhan)1
Kaedah alternatiftelefon, web, sembang
Kualiti komunikasi64%
Kualiti pertolongan42%
Undian pelanggan68,996
Maklumat terakhir dikemas kiniSat Nov 28 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

AirBnB's Best Toll-Free/800 Customer Phone Number

Ini adalah nombor telefon AirBnB terbaik, penantian semasa masa nyata dan alat untuk melangkau terus melalui talian telefon tersebut untuk menghubungi ejen AirBnB. Nombor telefon ini adalah Nombor Telefon Terbaik AirBnB kerana 268,830 pelanggan seperti anda menggunakan maklumat hubungan ini selama 18 bulan terakhir dan memberi kami maklum balas. Masalah umum yang ditangani oleh unit penjagaan pelanggan yang menjawab panggilan ke 855-424-7262 termasuk Change Booking, Refund a Charge, Account Access, Cancel Booking, Missing Payment dan masalah perkhidmatan pelanggan yang lain. Pusat panggilan AirBnB yang anda hubungi mempunyai pekerja dari Oregon dan dibuka 24 hours, 7 days mengikut pelanggan. Secara keseluruhan, AirBnB mempunyai 2 nombor telefon. Tidak selalu jelas apakah kaedah terbaik untuk bercakap dengan perwakilan AirBnB, jadi kami mula menyusun maklumat ini berdasarkan cadangan dari komuniti pelanggan. Terus berkongsi pengalaman anda agar kami dapat terus meningkatkan sumber percuma ini.

Contacting AirBnB - by phone or otherwise

Walaupun 855-424-7262 adalah nombor bebas tol terbaik AirBnB, ada 4 cara untuk menghubungi mereka. Cara terbaik seterusnya untuk bercakap dengan pasukan sokongan pelanggan mereka, menurut pelanggan AirBnB yang lain, adalah dengan menghubungi 415-800-5959 nombor telefon mereka untuk jabatan Perkhidmatan Pelanggan Antarabangsa mereka. Selain menelefon, pilihan kegemaran seterusnya untuk pelanggan yang mencari bantuan adalah melalui 415-800-5959 untuk Perkhidmatan Pelanggan Antarabangsa. Sekiranya anda fikir maklumat ini tidak tepat atau mengetahui cara lain untuk menghubungi AirBnB, sila beritahu kami supaya kami dapat berkongsi dengan pelanggan lain. And you can click here if you want to compare all the contact information we've gathered for AirBnB.

What is GetHuman's Relationship to AirBnB?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AirBnB. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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