My phone is damaged from the charging port and cracked from back and front. I tried rep...

GetHuman6197448's masalah perkhidmatan pelanggan dengan Asurion dari Jun 2021

Bantu masalah Asurion saya
First: share to improve GetHuman6197448's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6197448 may need:
Di mana peranti dibeli, Alamat penagihan, Nombor tuntutan, Nombor telefon akaun, dan penyedia perkhidmatan Sel
The issue in GetHuman6197448's own words
My phone is damaged from the charging port and cracked from back and front. I tried replacing the phone in May but i canceled as it was still functioning. But now in June im trying to replace it now. I called Asurion but they told me i used up all my Three claims and would have to wait until December. Although the first claim i made was in June ****. So from June to January i filed three claims. So why do i need to wait until December?

GetHuman6197448 did not yet indicate what Asurion should do to make this right.

How GetHuman6197448 fixed the problem

We are waiting for GetHuman6197448 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Asurion's attention and get better help faster. Tap below to get started.
Ada masalah Asurion juga?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Asurion

Isu perkhidmatan pelanggan
Reported by GetHuman6197448
Jun 14, 2021 - 6 bulan yang lepas
Not resolved
Setakat ini dilihat oleh 10 pelanggan
Isu serupa dengan 1186 yang lain
0 pelanggan mengikuti ini

Timeline

GetHuman6197448 mula menyelesaikan masalah ini
Jun 14 8:48malam