Illinois Tool Works Inc. Customer Service

Phone Number & Contact Info

Illinois Tool Works Inc.'s Best Phone Number

847-724-7500
Calls Customer Service·Most popular Illinois Tool Works Inc. number
Q:

How do I talk to a live human at Illinois Tool Works Inc.?

A:Calling this Illinois Tool Works Inc. number should go right to a real human being
Q:

Does Illinois Tool Works Inc. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Thursday. Details
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Illinois Tool Works Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Illinois Tool Works Inc. number should go right to a real human being
In fact, much of this information on this page is superfluous because this Illinois Tool Works Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Illinois Tool Works Inc. operates the call center for this 847-724-7500 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Illinois Tool Works Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Illinois Tool Works Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Illinois Tool Works Inc. is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Illinois Tool Works Inc.

In summation, the best day to call Illinois Tool Works Inc. is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Illinois Tool Works Inc. staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Illinois Tool Works Inc.

If you have time to do a bit of reading before you call Illinois Tool Works Inc., we recommend you read over some of our problem-specific articles.

What is the history of Illinois Tool Works Inc.?

Illinois Tool Works Inc. (ITW) is a global diversified manufacturing company with a rich history spanning over 100 years. Founded in 1912, ITW started as a small company based in Chicago, Illinois, specializing in producing metal-cutting tools. Over the years, ITW expanded its product range and entered various industries, including automotive, construction, food equipment, packaging, and more. Through a combination of organic growth and strategic acquisitions, ITW has become a Fortune 500 company. It operates in over 50 countries, serving customers worldwide. ITW's success can be attributed to its decentralized business model, where individual business segments have the autonomy to develop their unique strategies and products. This approach fosters innovation and flexibility, allowing ITW to adapt to changing market demands. Today, ITW continues to thrive through its commitment to customer-focused solutions and a diversified portfolio of industry-leading brands.

Is Illinois Tool Works Inc. publicly traded?

Yes, Illinois Tool Works Inc. is a publicly traded company. It is listed on the New York Stock Exchange (NYSE) under the ticker symbol "ITW." As a publicly traded company, shares of ITW can be bought and sold by individual and institutional investors through brokerage accounts. Being publicly traded allows ITW to access capital markets and raise funds for expansion and investment opportunities. It also provides shareholders with the ability to trade their ownership interests in the company on a public exchange. This increased liquidity and transparency can attract a larger pool of investors and help to enhance the company's visibility in the financial markets.

Where are the headquarters of Illinois Tool Works Inc. located?

The headquarters of Illinois Tool Works Inc. are located in Glenview, Illinois.

Top Illinois Tool Works Inc. customer service problems

Click the link above to get answers to just about any Illinois Tool Works Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Illinois Tool Works Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Illinois Tool Works Inc. agent. This phone number is Illinois Tool Works Inc.'s best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 847-724-7500 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Illinois Tool Works Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Illinois Tool Works Inc. has 1 phone number. It's not always clear what is the best way to talk to Illinois Tool Works Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Illinois Tool Works Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Illinois Tool Works Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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