How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Nautilus phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to a human
What are the hours and when should I call?
Nautilus operates the call center for this 800-605-3369 phone number Mon-Fri 6am-5pm, Sat 7am-4pm PT.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 211 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Nautilus phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Nautilus staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Nautilus is Monday.The most busy day to call is Tuesday.Again, this is based on a sample of 211 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call Nautilus
In summation, the best day to call Nautilus is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Nautilus staffs the call center well on Monday.
Why Customers Call Nautilus
If you have time to do a bit of reading before you call Nautilus, we recommend you read over some of our problem-specific articles.
The warranty period for Nautilus (Bowflex) products varies depending on the specific product. Generally, the warranty covers defects in materials and workmanship for a specific duration. For example, the Bowflex SelectTech dumbbells have a warranty of two years, while the Bowflex Max Trainer M8 comes with a three-year warranty. It is recommended to check the product's manual or the Nautilus website for detailed information on the warranty period of a specific product. The warranty provides customers with peace of mind, ensuring that if any issues arise within the stated period, Nautilus (Bowflex) will repair or replace the product free of charge, excluding misuse or normal wear and tear.
Yes, there are some maintenance requirements for Nautilus (Bowflex) products to ensure their optimal performance and longevity. Regular cleaning and lubrication of the equipment are recommended to prevent dust buildup and maintain smooth operation. It is also important to inspect cables, pulleys, and other moving parts regularly to ensure they are in proper working condition and make any necessary adjustments or replacements. Additionally, tightening screws and bolts periodically is necessary to keep the equipment stable and safe during use. Following the manufacturer's guidelines for maintenance and consulting the user manual will provide more detailed instructions specific to each Nautilus (Bowflex) product. By properly maintaining the equipment, users can enjoy a reliable and enjoyable fitness experience for years to come.
Nautilus (Bowflex) is a leading fitness equipment brand offering a range of innovative products designed to meet various fitness needs. With a focus on home gym equipment, Nautilus (Bowflex) aims to provide users with effective workout solutions. The brand prides itself on its cutting-edge technology, ergonomic designs, and efficient training programs. Among their products are strength-training machines, such as the Bowflex Home Gyms, which utilize advanced resistance technology, allowing users to perform a wide range of exercises targeting different muscle groups. Additionally, they offer cardio machines like treadmills and Max Trainer machines, which provide high-intensity, low-impact workouts. Users can also find adjustable dumbbells, benches, and other accessories to complement their fitness routines. With Nautilus (Bowflex), individuals can create a versatile and comprehensive workout setup in the comfort of their own homes.
Click the link above to get answers to just about any Nautilus customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Nautilus Customer Service Contacts
There are of course other ways to contact Nautilus customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Nautilus customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Nautilus's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nautilus agent. This phone number is Nautilus's best phone number because 1,266 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-605-3369 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Nautilus first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Nautilus has 3 phone numbers. It's not always clear what is the best way to talk to Nautilus representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Nautilus. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Nautilus. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.