Princess Cruise Line Soalan Lazim Pelanggan

Customer service hours may vary by contact method and region. Generally, Princess Cruise Line provides support during regular business hours, which typically include weekdays and some weekend availability. For the most accurate and up-to-date information on customer service hours, please refer to the link on this page.

Yes, you can arrange to send a bottle of wine to a passenger celebrating a birthday while on a Princess Cruise. You can do this through the Gifts & Services section on the Princess Cruises website, where you can select from a range of wines and other celebratory items to be delivered to their stateroom.

If you need to transfer your current cruise booking, you can contact Princess Cruise Line directly. They will assist you in managing your existing reservation and provide the details needed for a successful transfer. Policies and procedures may vary, so it's best to get in touch with their customer service for specific guidance.

To attach your personal travel agent to your booking after a reservation has been made, you need to provide your travel agent information to Princess Cruise Line. This can typically be done by contacting Princess Cruise Line directly and requesting the addition of your travel agent's details to your booking.

We're very sorry to hear about your experience. For instances of lost or stolen property, we recommend immediately reporting the incident to our Guest Services Desk onboard the ship for proper handling and logging. Princess Cruise Line takes the safety and security of our guests' belongings very seriously, and a detailed report will help our security team in their investigation. Please note that we are not responsible for the loss of personal items, so we encourage all passengers to take any valuable or irreplaceable items with them at all times.