Contact Playstation

The best of the 4 ways to get in touch with Playstation by GetHuman

Playstation Phone Number
800-345-7669 · Khidmat Pelanggan
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Playstation Live Chat
Playstation customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Playstation:

Misleading information from site and customer service led me to purchase and download i...
I was getting a lot of lag, so I like it up on you tube how to get rid if it, and it sa...
I need to get the rewards for my platinum trophies and I have not received any emails o...
I forgot to cancel recurring on Playstation subscription
* Step verification issue. No longer have access to old phone number
Account won’t download game
I tried resetting my password but it takes me to a birthday page and I don’t know*remem...
i want to know if I can download Fallout * or do I need to be online to play?
We are trying to figure out on our PlayStation * how do we burn CDs and play CDs
Im trying to purchase a game and it says my card has expired but I called my bank and e...
I have just brought a second ps* and tried setting that up with my same accounts but no...
Ich habe gestern COD Modern Warfare ps* gekauft f*r **,**€ , ich kann es nicht spielen...
It kept saying it wasn’t going through so I pressed pay more then once but then it char...
I purchased vc for nba *k** but only got some of my vc
Need to change my phone number so I can get the * step verification code I have a new n...
More customer issues

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Playstation contact information - compared

Above are our top recommendations for how to contact Playstation, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Playstation by looking at which ones are the fastest and which ones other customers recommend the most for solving Playstation customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Playstation across the following mediums: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
800-345-7669
Khidmat Pelanggan
2 minit574
Online Help
Khidmat Pelanggan
<10 jam2634
@AskPlayStation
Khidmat Pelanggan
55 minit1586
Live Chat
Khidmat Pelanggan
20 minit1639

Does GetHuman work with Playstation?

GetHuman does not work with Playstation's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Playstation at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Playstation's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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