Contact Playstation

The best of the 4 ways to get in touch with Playstation by GetHuman

Playstation Phone Number
800-345-7669 · Khidmat Pelanggan
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  • Remind me when call center opens
  • Fastest way to talk to a real Playstation rep
  • Pro tips & talking points
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Playstation Live Chat
Playstation customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Playstation:

I have a subscription to Elder Scrolls Online plus I can't turn off please help me turn...
My sons acc got taken I need help getting it back
I cannot purchase anything on the store due to an unidentified error.
It will not let me subscribe for a free ** day free ps plus trial I bought a PS* and fa...
I only have a psn and PlayStation Plus account and don't really use anything else that...
Newest system update keeps failing, updating from safe mode doesn’t work either
Play station now subscription cannot subscribe and dont want to wait till the plus merge
I have brought a ** months membership and have put the code in but it ain't working hav...
I need change my account of country
PlayStation plus renewal *How do I renew it expires today just want to continue playing...
Code bought already redeemed
I brought a ** dollar psn card and they saying it’s insufficient funds that don’t make...
Pre-paid card not working
I bought call of duty vangaurd points to add to my account but I wasn't given the a rec...
i bought Blair Witch VR but it isnt the VR version and now the game doesnt seem to be l...
More customer issues

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Playstation contact information - compared

Above are our top recommendations for how to contact Playstation, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Playstation by looking at which ones are the fastest and which ones other customers recommend the most for solving Playstation customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Playstation across the following mediums: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
800-345-7669
Khidmat Pelanggan
2 minit574
Online Help
Khidmat Pelanggan
<10 jam2598
@AskPlayStation
Khidmat Pelanggan
55 minit1550
Live Chat
Khidmat Pelanggan
20 minit1603

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Contacting Playstation at a Glance

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